Charged for magazine subscription

I have been charged for an apparently free 6 issue magazine subscription after only receiving 1 issue.
I have contacted the magazine company whom said it was an I tunes issue, so I contacted I tunes and still have no response. I do not want the subscription and definitely want the money returned as I have not received the goods I was informed I would receive. I have been greatly misinformed, mis sold and charged for services I have not agreed to.
I require a response and explanation from somebody.

If the subscription was represented as free, but you got charged anyway, that is one thing.
If you paid for something and "have not received the goods" that is a different thing.
Please be clear on what your point is, and then contact iTunes Customer Service.

Similar Messages

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    See here...
    iTunes Store: Purchasing and managing auto-renewing subscriptions
    1)  Contact the Provider
    If necessary...
    2)  Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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  • Charged for cancelled subscription

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    Kate Horgan (Katya Ivanova).
    General Info
    Chat start time
    Nov 3, 2014 6:36:35 AM EST
    Chat end time
    Nov 3, 2014 6:49:45 AM EST
    Duration (actual chatting time)
    00:13:09
    Operator
    Justin
    Chat Transcript
    info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
    While you wait, you can try our community forums where experts are online 24/7.
    info: You are now chatting with 'Justin'
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    Katya Ivanova: What do I need to do?
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    Katya Ivanova: I'm not using it enough to justify the price.
    Justin: I checked and see that there is no paid subscription under the account:  [removed personal information]
    Justin: May I know which subscription you are talking about?
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    info: Your chat transcript will be sent to [removed personal information] at the end of your chat.
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    Justin: The subscription will be renewed only if you place new order after you get the notification. However, you can uninstall the applications and you will not be charged further.
    Katya Ivanova: Okay, I will uninstall, thank you.
    Justin: You are welcome.
    Justin: Is there anything else I can help you with?
    Justin: Are we still connected?
    Katya Ivanova: Yes please can you tell me how to get rid of the Adobe updater? It's always on my menu bar.
    Katya Ivanova: thanks
    Justin: Once you uninstall the application, you will not get the update notifications.
    Katya Ivanova: Okay, thank you. Bye bye.
    Justin: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!
    Message was edited by: Beverley Gray - removed personal information

    Hi there
    As the agent explained, there were no paid subscriptions under the account details you provided so there was nothing to cancel.
    Could you please check and let me know if you used a different email address to sign up for the subscription.
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    ~~~
    ~~~
    ~~~
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    I recommend that you always run the latest Skype version: Windows & Mac
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