Charged for SMS - did not use SMS

I have been charged for 2 SMS. I do not use SMS. The number listed for SMS in my detailed usage is a landline which is not capable of sending SMS. Spent 30 minutes on support chat with a rep who had a very poor grasp of english and accomplished nothing. Will be canceling Skype after this billing period.

I am now unable to send SMS messages from Skype, in spite of having a credit in my acct.
The message in the dialogue box is "to send a SMS to this number you need to verify your number.
How do I get a skype #

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Itunes stopped working mid download- charged for song- did not recieve

I went onto itunes and purchased a song. Within 5 - 7 seconds of downloading the song an error message apprears saying: iTune has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Unfortunately, Windows has not found a solution. I then go to find my song and it is not there, however, I have been charged for the song.
Does anyone have any suggestions?

I decided to go back onto my computer to redownload it, if the songs just didn't get to download fully, and iTunes didn't let me download it again.
Doublechecking. Did you delete the two songs (and their associated files) from your iTunes library prior to attempting the redownload?

HT3702 I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authoriz

I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?

You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098

TS3367 Carrier maybe charge for sms message for activation yourtime..trouble using facetime on iphone

Carrier maybe charge for sms message for activation yourtime..trouble using facetime on iphone

What is your technical question?

So I pay for and app but it charged me twise I just want my mom that I did not use back

So I pay for and app but it charged me twise I just want my mom that I did not use back

If you've been overcharged and/or haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Your carrier may charge for SMS imessage

everytime i turn my imessage or facetime on my iPhone 4S says " your carrier may charge for SMS messages used to activate imessage " and i don't know what to do . can you help me ?

To activate iMessage, the phone will send an SMS to Apple, containing your phone details. Your carrier may charge you for that if you don't have an unlimited SMS account or only a certain number of free texts. This will only happen once. After iMessage is set up, you will only be charge by your carrier if the iMessage can't be sent as iMessage, for example if the recipient does not have an iPhone,or if iMessage is not available.
This can be set up in Settings/Messages/

How do I get my money back for two charges that I did not get?

I was playing super dynamite fishing on my iPad (on my iPhone now cause no more internet on my way to work) and I tried to purchase an money pack for $7.99. I got an error message saying that the app was from another iTunes account and I had to sign in with that one. I signed in with my sons account, and tried again but got the same message. I signed back into my account, deleted the app and downloaded it again. Now the game has started all over and my credit card has been charged 2x yet I do not have anything but a bill to show for it... Please help. I just want to either get money back or get the in app purchase that I was trying to pay for and did not receive. Thanks in advance.

Contact iTunes Support: https://getsupport.apple.com/Issues.action

Hello, I can not log into my Game Center, I somehow did not use my apple ID for the login, I know my username, its mojo100211, Is there anyway I can find my email?

Hello, I can not log into my Game Center, I somehow did not use my apple ID for the login, I know my username, its mojo100211, Is there anyway I can find my email?

Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

HT4059 I bought a book that was priced $7.99 but was charged $14 and did not recieve the usual reciept for it, who do I contact for help?

I bought a book that was priced $7.99 but was charged $14 and did not recieve the usual reciept for it, who do I contact for help?

You most likely did not receive the usual receipt because it was one of those authorization charges. It happens time to time, and should drop off your card. But go ahead and check with iTS just to make sure.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1918 I was charged £10.00 twice on the 11th march which I did not use, or have in my wallet

I was charged £10.00 twice on the 11 march which I did not use or have in my wallet, what do I do

You've checked the purchase history on your account : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a charge that we did not authorize. how do i get this removed?

I have a charge that we did not authorize with i-tunes. How do i get this removed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

I changed my apple id but the apple id for icloud did not change on my mac. How do I get icloud account information to change and match my new apple id?

I changed my apple id but the applie id for icloud did not change on my mac in system preferences.
I have changed my apple id on system preferences under users and groups but the icloud preferences don't pick up the change.
I restarted my computer, and still no change.
I have been using icloud under my old apple id for mail calendars and notes.
How do I get icloud account information to change on my mac's system preferences and match my new apple id?
I am missing something.
Please help. Thanks.

Thank you Roger, your solution gave me the courage to sign out of Systems Preferences. The pop up told me it was going to delete my contact and other information from my mac, so I was hesitant to do that. Well I did as you directed and I was able to sign in with my new apple id and I did not lose the information the pop up threatened I was going to. So again thank you. It is the little things that make a big difference sometimes.

Trying to upgrade from snow leopard to lion. Father already purchased Lion online a few months ago but did not use upgrade (did not know cmp was already running on lion). How can I use his upgrade on my computer without having to buy another Lion upgrade?

Hi,
Basically my computer is running on Snow Leopard. My father bought the Lion upgrade to install on his computer, however, it ended up being that his newly purchased lap top already came running with Lion -- thus, he never ended up using the Lion upgrade he purchased. Now, I would like to use the Lion upgrade he purchased but did not use to upgrade my computer to Snow Leopard. The information he gave me for this was the Web Order Number, Part Number, and Content Code for the Lion upgrade. How do I redeem/use his upgrade to update my computer to Lion without having to purchase another copy of the Lion software from the App store? Is that possible?
Thank you so much!!!

Unless he controls your machine (same household), you can't. At $30 USD, pop for your own copy.

Post the lease rental charges for oprating lease asset using bdc for f-02

hi any can send me the programed for t code f-02
for post the lease rental charges for operating lease asset using bdc for f-02
This is not a place where you can get your entire work done by others. Please put some effort from your side before turning to the forums for help. Thread locked.
Locked by: kishan P on Aug 24, 2010 5:47 PM

hi any can send me the programed for t code f-02
for post the lease rental charges for operating lease asset using bdc for f-02
This is not a place where you can get your entire work done by others. Please put some effort from your side before turning to the forums for help. Thread locked.
Locked by: kishan P on Aug 24, 2010 5:47 PM

I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Charged for SMS - did not use SMS

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