Charged for something I never received.

I purchased credit for an app and although I was charged I never received my credit. Who do I contact for a refund? I've spoken to the people from the App and they said I must contact Apple directly. How do I contact apple? I cant seem to find any contact details.
Please advise.

"Do i need applecare or anything for them to handle my request?"
There is no Applecare for itunes. Applecare is for devices only. It has nothing to do with your issue.
" Is it best I call them or email?"
You cannot call them. There is no phone support for itunes.

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Thank you!

How were you trying to contact iTunes Support ? Have you tried via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
But not all in-app purchases can be re-downloaded for free or transferred to a different device : http://support.apple.com/kb/HT4009

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If you want to sell books, did you open a separate account, complete the contracts and banking requirements and get an EIN number from the US tax office?
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I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

Store > Check for available downloads
Or report a problem...
tt2

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I was charged for something I did not purchase. How do I get credit?

http://www.apple.com/support/itunes/contact/

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If it didn't appear in the Videos app on your iPad, and it didn'tdownload to your computer, then you can try the 'report a problem' link in your purchase history : http://support.apple.com/kb/HT1933

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Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.

iTunes Customer Service is an online service unless they feel they need to call you.
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TS1424 i have been charged for something that i did not purchase

i have been charged for something that i did not purchase

Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Launch itunes log in to the app store, and click your name and get your purchase history. click on "report a problem." and request a refund. please note that apps that are "free" often have purchases inside the app. You can disable this under restrictions. But apple is pretty good at offering refunds. If this doesn't work, post back.

I was charged for something I don't want

I Was charged 25.46 for something I didn't want and I want a refund. How do I go about that?

I will move your post to a forum where an employee can check your account details.
[topic moved to Acrobat.com Services forum]

Charged for purchase i never downloaded.

I have just been charged for 2 videos that i didn't download. I had my account set to 'store basket' rarther than 1 click download, and i had 2 videos in my basket. i then changed my basket back to one click download. but didnt actually buy the videos.
today i recieved my itunes statement, and i have been charged for the videos, but i don t actuall have them. If i try to download them again i get a message saying already purchased, but i didnt buy them, and if i try and search for purchases, i just get an 'unkown error (5002)'
whats going on, why have they charged me for videos i never downloaded?

Hello Bennett14,
It sounds like you have been charged for an application, but it was never downloaded and is not listed in your purchase history. It also sounds like you were charged more than what the App Store listed as the price. I recommend contacting the iTunes Store to help resolve this issue. You can find steps to report a problem with a purchase in the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Charged for something I never received.

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