Charged for texts not received

My messaging usage reports lists a number of texts that I never received on my iPhone 4S or in my "Send a Message" page through "My Verizon" on the website. Why can I not see texts that were sent to me yet they are being recorded in usage and charged as texts to my account? This seems fraudent to me. This is happening between an iPhone (mine) and an android phone from other carrier.

    I appreciate your reply, nikki0978. I can confirm the detailed usage section is for unbilled messaging records. The 90 day log contains the messages that have gone through the billing system and validated. It appears that you are not being billed for these messages. We certainly want you to receive all of your messages! Does this only happen with one specific contacts? Are they with another carrier or Verizon Wireless? Do they also use an iPhone? I am eager to get to the bottom of this!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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