Charged for the month of service before signing up for Verizon

Hello,
I signed up for service with Verizon on 1/18/2014. I received my first bill and it is charging me for December 19-January 18. I am quite surprised I am being charged for a month where I wasn't even a Verizon customer. Is this common?
I tried chat support to talk to someone and literally all options are 'all agents are busy'. Of course no email address for support. I don't want to have to go into a store to remedy this charge. Thanks for any help!

No they have no right to charge you for service BEFORE you became a customer.
However on you first bill the closing date is the 18th of January 2014
You new service should be billed in advance for January 19, 2014 until February 18, 2014 included in this should be your activation fee and one day of service not one month.
Then there are taxes and verizon fees in that invoice. You bill should show all this line by line, or charge by charge.
Take it into the store and have someone look at it.
Verizon does not bill for days you never had service. They bill in advance. If this is what to come, I would just leave, take them to court and get out fast.
Good Luck
Oh make sure its a verizon corporate store, not a reseller.

Similar Messages

  • When do I get credit for the month of service I had to purchase with my phone upgrade?

    I have been a Verizon wireless customer for years.  I upgraded my phone last month on 10/18 on the Verizon website.  During checkout for my new phone, the cost for my plan for one month was added to the checkout total.  I paid it assuming I would see a credit for this on my next month's bill, but I received my next month's bill with a billing date of 10/28/2013 and it was the normal monthly bill I always get.  When I look at my bill online, it is also the normal monthly bill with no credits.  When do I get credit back for the month I paid for during the phone purchase?   

        serenityn0w, congratulations on your recent upgrade to a new device. When ordering a new device online and charging it to your account; the cost of your calling plan is not included in this purchase. You are billed for the price of the device, accessories, and one time $30.00 upgrade fee.
    Once you activate your device, you are moved to the plan that you selected online during your order transaction. Plan changes during your billing cycle, will create partial and prorated charges on your next bill.
    Proration is an adjustment that is made to your bill when you make a change to your account in the middle of your billing cycle. When proration occurs, this is what you're going to see on your bill:
      • A credit for the portion of your monthly access charge that was billed in advance on the previous number from today's date through the end of the current bill cycle.
      • A charge for the portion of the monthly access for the new number from today's date through the end of the current bill cycle.
      • A charge for the monthly access for the new number for the next month.
      • The monthly allowances associated with your plan may also be prorated, and overage charges may occur.
    I hope that this information is helpful to you.
    LasinaH_VZW
    Follow us on Twitter @VZWSupport

  • Statement of CST Sales for the Month.....

    Hi All,
    I have to make a report named "Statement of CST Sales for the Month....." for one of my client. This report contains the fields CST Payable and CST Paid (invoice wise). Please help me by telling where can I get CST Paid per invoice (Table Name, Field Name).

    hi,
    You can get it from TaxSum from Table PCH4 with staType for CST.
    Try this query
    SELECT T0.DocNum as 'Ap INV. No.', T0.DocDate, T0.CardName as 'Vendor Name',
    T1.TaxSum AS 'CST on Purchase'
    FROM [dbo].[Opch]  T0 INNER JOIN pch4 T1 ON T0.DocEntry = T1.DocEntry WHERE T1.staType = 4
    Jeyakanthan

  • I just signed up for the New REVEL service and I need to know How do I download it to my Computer?

    i currently use ADOBE PHOTOSHOP ELEMENTS 9 to Download and Edit my Photos from my Camera.
    Now, I just signed up (under the Monthly Plan) for the New REVEL Service. How do I Download it to my Computer.
    My Computer uses the WINDOWS 8 Operating System.
    HELP,
    TOBY

    Hi Toby
    Welcome to Adobe Revel! You do not need to download anything right now. Currently on a PC you access Revel via adoberevel.com on a web browser.
    Here are some useful links for you that might speed up the learning curve. They show you how to do things in the browser version as well as Mac and iOS. PC users can not edit using adoberevel.com. The apps include editing. Since Elements versions prior to version 11 do not connect to Revel, you can save to your hard drive and upload to Revel from there.
    You can sign up to be notified when a Revel app is available for Windows and Android by going to http://www.photoshop.com/products/revel ….scroll down and look on the right side where it says "coming soon- Notify me" for windows or android. Click and you can sign up to be notified.
    In the coming months, we will expand Revel onto new platforms, devices, and file formats.
    Pattie
    SHARE
    FAQ: How do I share my photos in Revel?
    http://forums.adobe.com/thread/1295026?tstart=0
    UPLOAD
    FAQ: How do I add (upload) files to Revel?
    http://forums.adobe.com/thread/1162795?tstart=0
    DOWNLOAD
    FAQ: How Do I Download files from Revel?
    http://forums.adobe.com/thread/1166462?tstart=0
    EDIT
    FAQ: How do I edit photos in Revel?
    http://forums.adobe.com/message/5088287#5088287
    DELETE
    FAQ? How do I delete a file in Revel?
    http://forums.adobe.com/thread/1162793?tstart=0

  • Using PRO XI for educators. Every time I try to change a document into a PDF document the program asks me to sign up for a monthly fee.  What's going on???

    I am using Adobe XI Pro for educators.
    Every time I try to change a document into a PDF document the program asks me to sign up for a monthly fee. What’s going on???

    Hi Peter,
    Are you still facing this issue.
    I am not able to see any product registered under the email id using you are registered here.
    Regards,
    Ajlan Hulda.

  • When i plug in my charger to my macbook and have it charged all the way i can only use it for an hour before it dies on me again. what is wrong with my macbook? what can i do to fix it?

    when i plug in my charger to my macbook and have it charged all the way i can only use it for an hour before it dies on me again. what is wrong with my macbook? what can i do to fix it?

    Go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report in 10.7), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.
    Also it would help to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report in 10.7).When System Profiler comes up check the Model Identifier.

  • I need a receipt for the monthly $15.98 charge to my AMEX for FormsCentral.

    I need a receipt for the monthly $15.98 charge to my AMEX for FormsCentral.

    Hi,
    Thank you for contacting us.
    I request you to contact our customer support team directly at- Contact Customer Care, they will be assisting you with the payment receipt.
    Note:- Please choose the product- Acrobat.com and issue as Membership, account, payment- Click- "Still need help? contact us"- Choose contact option as- Chat.
    Regards,
    Nakul

  • HELP! i currently am signed up for the month to month plan for Photoshop...

    Hi, i currently am signed up for the month to month plan for Photoshop.. there has veen no problem in my payments etc until now when i open up photoshop its tells me to Renew my Subscription, and that my computer cannot connect to adobe server even though im connected to the internet.. the payment for this month has already cleared my bank!? Any Ideas whats wrong???

    When you sign in to https://creative.adobe.com and check your account info (click the upper right), does it say you're still active? Sounds like something got borked in the CC app and/or PS CC.

  • If I buy a refurbished iPad with + cellular, do I have to pay for the monthly service?

    if I buy a refurbished iPad with + cellular, do I have to pay for the monthly service?

    well do you plan to use cell service wih it ? If yes then yes if no than no don't worry

  • What is the period of notice for the month-to-month subscription to "Adobe Creative Cloud"?

    For example, can I subscribe for one month only and then terminate my subscription right away without having to pay for more than this one month?
    Thanks a lot!

    You must cancel your month-to-month membership before the end of the month, so you don't incur an additional month's charge. Once charged for the month-by-month membership, the fee is non-refundable. Here is a complete overview of subscription terms: Adobe - Subscription Terms

  • Service billing for the material and service registers

    Dear All,
    I have doubt, if i do a sale of material 'X' and for the same material if i have to do a service invoice for rendering some service at the customer end. eg:- service charges for transportaion of the material to the customer place, doing installation charges for the material at the customer end etc.,
    how should i go about it in SD .
    A. Should i have to create a seperate mm master record for the list of service with the item category group LEIS
    B. or is it possible to do a service invoice with out creating a sales order i.e directly based on the billing of the material 'x'
    C. Is there any service tax register standard available. or if i wanted to create a service master should i have to ask the abaper to develop a z program for it
    d. is this tcode can be used S_ALR_87012357 for service tax registers?
    kindly update me on this
    thanking you in advance
    kumi

    Hi
    You need to create a material with item category group
    a) LEIS (Service without Delivery) or
    b) DIEN (Service with Delivery)
    Based on the same you could bill the customer.
    ... Please.
    with kind regards
    Sundar

  • I have a 4630e and I want to print out the report of my paper useage for the month.

    I have a 4630, 3-in-one. I'm in the automatic refill program.  I want to get to and print the report of useage for the month to see if I can reduce the among of pap I have allotted myself.
    This question was solved.
    View Solution.

    Hi Georgiapat465, welcome to the HP Forums. If you want the Month To Date statistics of your Instant Ink usage, you can log into your account on hpconnected.com and go to the services tab, and then find Instant Ink there. That page will show you on screen your usage.
    I hope this helps. Let me know if you have any other concerns.
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Depreciation for the Dep Area 03 is positive for the month of december

    Dear All,
    My client has run the Deprecation for the month of Dec 2011 and for only one asset the value in the depreciation area 03 is become positive. Eg; for 11 months value is credit 1000 and in the month of December it has posted as Debit 1000. And the value of the asset has in the deprication 03 is same as 2011 value because dep. is zero.
    Please assit me in this case as I its financial year close.
    Regards,
    Jayraj

    Hi Jayraj,
    I assume that the DEP KEY might have been changed for the Area 31 to 0000 after running the dep update run for NOV period but before running the DEC dep update run in AFAB/AFABN.
    This could be the only reason, where the whole Dep for the year will get reversed.
    Ex: You might have created an addtional DEPRECIATION INTERVAL for Dep area 31, where the starting date for the the same could have set to FY start date.
    Regards,
    Srinu

  • Anyone else getting a message that they have almost used all of their data for the month?

    We just got a message saying that we have used 90% of our data for the month and we are only 10 days into the billing cycle. I looked at our account on line and it says that we aren't even close to using our total data for the month. When does all of the stupid stuff stop? When I switched to Verizon 10 years ago, they were great. Great customer service, great plans, etc. Now that has gone away. The 4G service is an absolute joke. Where I used to have great service, there literally is none, and the phone won't even switch to 3G if it is in a bad area. I travel through a major city every day and I am amazed at how crappy the service is.
    Now I'm getting messages that aren't even correct??? I have a lot of lines on my account and I don't want to go elsewhere, especially since I live in the country and Verizon is the only way to get decent internet service, but this is getting rediculous. I guess listening to the customers doesn't matter anymore as long as they get their money.

        Hi GeoffPrice
    I'm sorry to hear your getting alerts that are incorrect. Let's get to the bottom of this. What zip code are you in? Are any other devices having the same issue on your account?
    JoeL_VZW
    Follow us on Twitter @VZWSupport

  • Hello i have a problem  i can not use adobe programs. The payment for the month march is not be payed, but i will pay the payment.I can not found where i can do that. Also i see that my membership is stopped.

    Hello i have a problem  i can not use adobe programs.
    The payment for the month march is not be payed, but i will pay the payment.I can not found where i can do that. Also i see that my membership is stopped.

    Try the not-charging topic of:
    iPod touch: Hardware troubleshooting
    It could be that the battery is dead.

Maybe you are looking for