Charged for Unauthorized Purchase
How do I receive a credit for an unauthorized purchase from the iTunes store? Is it possible that MLB AT Bat Premium is an auto subscription?
From the MLB.com At Bat's description page in the store :
At Bat offers several subscription options for access to At Bat Premium:
****At Bat Premium Subscription Options****
• Monthly recurring fee of $2.99.
• MLB.TV Premium subscribers receive At Bat 13 for free.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
The description page also says :
No cancellation of the current subscription is allowed during active subscription period.
But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Has your debit/credit card been charged for unauthorized APPLE Itunes purchases? How do you find out who used it?
Max OSX 10.6.8, iTunes 11.1
I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
My perfect solution was to turn On Sorting - Sort Album under View>Show View Options. Then, select all the songs in that album (Shift click, Cmd click, etc) , and Edit multiple item information (Cmd I). You will see Info-Video-Sorting-Options buttons. Click on Sorting. Then, under Sort Album, Enter the name of the album. Then OK.
You should now have the playlist sorted by Genre, then each album individually sorted by track numbers. On your playlist you should see, if you scroll right, the column added called "Sort Album".
Hope this helps. -
I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.
We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be. -
Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
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I am part of a family sharing setup. Can I have my own payment method so the organizer does not get charged for my purchases? If so, how do I set this up?
Yes. Just redeem gift cards so that your own account always has a sufficient credit balance. Here is how it works:
Family purchases and payments
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. -
I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919 -
My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
How do I get help for unauthorized purchases of apps?
I am having difficulty finding a way to get credit for unauthorized purchases in iTunes
You will have to wait for them to get back to you.
There is no telephone support.
If you do not get a reply in two days then try again. -
HT204088 It appears that I continue to be double charged for some purchases.
It appears that I continue to be double charged for some purchases?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.
Store > Check for available downloads
Or report a problem...
tt2 -
Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?
Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.
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For some reason i was charged for my purchase eventhough i didnt select pick up
for some reason i was charged for my purchase eventhough i didnt select pick up, how long will it take for me to get a refund? i just canceled the order.
Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care. -
I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.
I cannot get any response for HELP!!
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I have been charged for a purchase that I have not made
Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
ThanksYou can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer -
HT204088 i am being charged for previous purchases... and being charged double
how do i get these charges taken off?
You should not be charged for previous purchases as long as you're redownloading on the same Apple ID. Definitely contact iTunes customer support about this. http://www.apple.com/support/itunes/contact/
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