Charged Twice For A Refund?

Hi!
My buyer opened a returns case, for an item value of £44.99,  the funds where deuducted from my paypal account and put on hold. When the item was returned I had immidently refunded my buyer, another £44.99 was taken from my account & the prevoius £44.99 that was put on hold was still not released, I have waited over 48 hours.
Have I been charged twice for this return transaction?
This seems to be happening more and more with alot of my returned transactions. And yes the funds definatly have been deudcted twice from my account! I'm not sure whats going on and I'm getting really annoyed because it's not just this transaction that it has happened with. I am unable to call paypal up because I really struggle on the phone with people. I have emailed but still yet awaiting a reply.
Has this happened to anybody else or anybody know whats going on?
Many thanks in return!

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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