Charged twice for an In App purchase - debited from gift card balance and credit card.
A couple of days ago, I redeemed a gift card to my account. My son bought an in app purchase - and it has deducted the amount from both my Visa card and from the balance of the gift card.
Can anyone advise how a) I prevent this happening again and b) who I contact for a refund?
Thanks!
Click here and ask the iTunes Store staff for a refund. You can also contact the credit card's issuer and dispute it.
(124468)
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