Charger Plug In Problem

Hi everyone,
I'm having a problem with charging my HP 2000-369WM Notebook. When I try to plug in my charger, the red light indicating it is charging as well as the battery indicator on the display does not change.
I try to jiggle the cord, but it takes awhile before it recognizes.
Do I need to get a new charger, or will that matter at all and it is a laptop problem?
Thanks for any help.
This question was solved.
View Solution.

Hello ophelialie,
Welcome to the HP Forums!
I understand that no charging is taking place, and there is a flashing red light. Jiggling it to work shouldn't have to be done. There is probably a hardware issue, but I will do what I can to assist you!
Before anything else, please try the steps I provided in this thread, as they will likely resolve the issue if there isn't a hardware problem: Re: battery charging
If not, please try Testing and Calibrating the Battery. You should be able to find out if the battery has any issues, since testing the battery should be done.
If none of this helps, you should be able contact HP phone support and they will determine what to do with the hardware. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you. Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

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This question was solved.
View Solution.

Hi,
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