Charger "plugged in, charging" but the battery won't go higher than 0%

Hello there.
I have a HP dv6-2190us laptop which is I think 3 years old.
Yesterday I saw that it powered off and it didn't have any reaction when I pressed the power button on battery. When I plugged in my AC,  thinking this could be a battery error, I saw the charge light flash 11 times and then stay on .
With the AC plugged in it booted into Windows 7 and I saw that it says Plugged In, Charging... but it won't go higher than 0%.
When I  Unplug the AC it powers off suddenly as it doesn't have any battery remaining.
I checked the battery with the HP utility and it said OK and the battery is 29/300 cycles. So it's too soon for the battery to get damaged.
I've tried all the solutions ( Hard reset using power key, update bios, clear cmos, remove driver and install again, etc. ) but none of them helped me. 
Do you guys have any ideas?
P.S.: I have replaced the battery 2 months ago and it's fairly new. 

If you are still able to power the notebook with the power adapter and the battery removed, then the battery has problems.
Contact the seller for an RMA.
I hope  that you did replace the battery with one that was guaranteed compatible and with a one year warranty.
I have never had one fail that quickly.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    Restore iPhone with iTunes on your computer.

  • I have an iphone5 and it will not charge. the icon says its charged but the battery percentage is steadily decreasing. how do i fix this?

    I have an iphone5 and it will not charge. the icon says its fully charged when its plugged in but the battery is steadily decreasing. i need some help

    This is often a feature of faulty battery. Try to Restore your iPhone with iTunes on your computer. See if better. If still problem, make Genius reservation or set up Service and take or send your iPhone to Apple for resolution under Warranty.

  • Why is my 4th generation ipod touch not charge? I plug it into the computer and the wall and with 2 different usb cables and its not charging. When its plugged in it shows the icon for charging but the battery never increases and it dies once i disconnect

    I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
    I have not idea what has happened ....
    Please help
    THanks!

    - While charging try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  First from backup and if still problem restore to factory defaults/new iPod.
    - However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order.  If defective Apple should give you a refurbished iPod.

  • Macbook Pro battery is not charging but the battery meter is full

    Hi guys!
    I have a 19 months macbook pro. I've tried using 2 different AC adapter but my mac's battery is still at 0% and the status says "Battery is not charging". I think my battery is dead but the LED battery indicator on my battery shows 5 lights, means its at full power.
    I've tried to disconnect the AC cable and remove the battery, then press the power button for 10 sec but nothing change when i start my mac again...i also tried to reset my PRAM ( i think ) by holding a cmdopt+PR while rebooting but it didn't help to solve the problem too. I also have the battery update 1.2 installed on my mac and the results is still the same.
    This is my battery info from system profiler. I hope someone can tell me what to do before I visit the Apple store.
    Battery Information:
    Model Information:
    Serial Number: SMP-ASMB014-3658-b12
    Manufacturer: SMP
    Device name: ASMB014
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0102
    Hardware Revision: 0202
    Cell Revision: 0100
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 298
    Condition: Check battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12528
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 10
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 15
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    UPS Installed: No
    AC Charger Information:
    Connected: Yes
    Charging: No

    Hello,
    I am having some strange battery behavior. I bought a FastMac TruePower Battery that is supposed to have extended capacity. Now when the battery dies, i plug in my MagSafe to charge it and it immediately says 'not charging', but then begins to charge. It either continues to charge and gets stuck at 80% or so and reads "calculating" in the menu bar, or just jumps between 'charging' and 'not charging'. The symptoms are very strange, and FastMac already sent this battery back saying it passes all of their tests. I do not want to send it back again because they charged me to send it back to myself even though it still does not work as advertised. I have my original Macbook Pro Apple battery which still charges fine, so i assume it is a problem with the battery based on a simple process of elimination.
    Battery Information:
    Model Information:
    Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
    Manufacturer: BIT
    Device name: ASMB012
    Pack Lot Code: 012d
    PCB Lot Code: 050d
    Firmware Version: 647e
    Hardware Revision: 2700
    Cell Revision: 0000
    Charge Information:
    Charge remaining (mAh): 2116
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 5029
    Health Information:
    Cycle count: 24
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 2628
    Voltage (mV): 11962

  • My I phone 5 when plugge into a charger says its charging but the battery stays at the same percentage

    THe battery is slowly decreasing and also the headphone jack doesn't work

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • My ipod touch 4 generation wont charger or connect to my computer but it will charge using a wall charger. The battery was dead so I plugged it in to the Computer and it charged it enough to come on and now that it is on, it wont charger or register.

    My ipod touch 4 generation wont charger or connect to my computer but it will charge using a wall charger. The battery was dead so I plugged it in to the Computer and it charged it enough to come on and now that it is on, it wont charger or register. My sister has the same ipod as me and has no problems charging hers on our computer. Please Help me!!

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod show that my battery is receiving energy and that it is "charging," but it doesn't actually charge. The battery never increases; it only decreases. Even when I have it physically plugged in and charging, it loses battery whenever I am using an APp

    My iPod shows that my battery is receiving energy and that it is "charging," but it doesn't actually charge. The battery never increases; it only decreases. Even when I have it physically plugged in and charging, it loses battery whenever I am using an APP or anything. I'm thinking that the chip that receives the energy is damaged or worn out. Is there anyway to fix it without going to the store? My USB chords is fine. It charges other iPods fine. Including a second generation iPod which means my 4th generation iPod should not have an physical battery problem. Any suggestions? Thank you so much!

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • My phone turned its self off for about 10 minutes, when it came back on it went from 84% to 18%. When I put in on the charger it shows the plug symbol as if its fully charged but the phone stays at 18%, and now it won't turn on.

    My phone turned its self off for about 10 minutes, when it came back on it went from 84% to 18%. When I put in on the charger it shows the plug symbol as if its fully charged but the phone stays at 18%. Over time the battery dropped, but it went from 18, to 9, 3, then 1, and every time I put it on the charger it doesn't actually charge. Now my phone is off and it will not turn on.

    I'd suggest taking it to apple. Warranty or no warranty.

  • Why does my computer say that its plugged in but not charging yet the battery is not reducing

    it says plugged in, not charging, 99% (battery life)
    but the battery life is not reducing & hasnt for 2 days. it just stays like that.
    hp pavillion dv5-2132dx    laptop
    windows 7 64 bit
    i have had a few weird occurences and im not sure what caused it. abruptly my speakers would stop working & my battery life would start reducing. that happened i think 3 times over the course of several months. this last time which was the 3rd is when i changed electrical outlets thinking that maybe that was the problem. and the power & speakers immediately went back to normal. its only been a few days since i changed outlets & everything is working as it should be however as mentioned the battery icon on the taskbar says that its plugged in but not charging & it remains at 99% for the last 2 days.

    Hi,
    First of all, shut down the notebook, unplug the AC Adapter, remove the battery, and then hold down the Power button for 30 seconds.
    Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here.  When the uninstall is complete, shut the notebook down, unplug the AC Adapter, re-insert the battery and then start the notebook on just the battery.  Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shut down the notebook again.  Now plug in the AC Adapter ( with the battery still inserted ) and start the notebook to see if this has helped the charging issue at all.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • My MacBook Pro is plugged in and running on power from the power adaptor, but the battery isn't charging - what do I do?

    The magnetic charger and port are clear and clean and clicking into place smoothly.
    My Mac has had 2% power for the past few hours but is running on power from the power adaptor.
    But the battery isn't charging - what do I do?
    Thanks!

    Depending on the model of MBP, buy a new battery or take it in for servicing to get a new battery.  You could also try an SMC reset to see if that helps, but your symptoms don't sound like the ones normally solved by a SMC reset.

  • My battery shows it is charging but the percent of battery life is going down

    When I plug my iphone up to the computer it shows it is charging but the percent of battery life goes down.  It won't charge on any of my other chargers either.  This is a pretty new phone, not a year old.  Have already reset by holding both buttons for 15 seconds and that didn't help.

    I think it needs a repair.
    Same as you cherge it setted on air (whith all connections disconnected ?)

  • Although I plug my iphone5 into a power socket or my laptop,the phone will not charge. The phone indictaes it is charging, but the phone does not recharge

    although I plug my iphone5 into a power socket or my laptop,the phone will not charge. The phone indictaes it is charging, but the phone does not recharge

    Hi syvliebaby88888888,
    If you are having issues with recharging your iPhone's battery, I would suggest that you troubleshoot using the steps in this article - 
    iPhone and iPod touch: Charging the battery
    In particular, this section -
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I just purchased a new in factory sealed box ipod 5.5. I removed all from packaging and charged overnight. The battery won't hold a charge. How do I get a new battery under warranty for this NOS item?

    I Just purchased a NOS ipod 5.5 brand new in factory sealed packaging from an apple dealer. I charged the unit overnight but the battery will not hold a charge. I read the Apple warranty and expect Apple to honor the warranty to the original end user purchaser (me). however I do not want to give up this iPod for a newer model because I love the sound from the Wolfson board. The newer iPods sound horrible and give me headaches. Does Apple still provide batteries for the 5.5 30 gb iPod? Or am I out of luck due to obsolescence? Thanks in advance!

    I feel your angst, especially, knowing that Apple has become the most profitable company in the world, by selling us products that breaks down when the warranty run out, and crap service staff, who doesn't know anything about the iPod Classic, except offer to sell us refurbished iPod classic.
    You can get the Battery replaced at 3rd Party store for less.
    BTW, (most contributors might not agree with me) if  you recharged your iPod everyday, it will be dead just 2 months after the warranty expires. My logic, the iPod battery will last for about 400 recharge cycles according to Apple Specs listed below
    Charge Cycles
    A properly maintained iPod battery is designed to retain up to 80% of its original capacity at 400 full charge and discharge cycles
    So if your lifestyle is plugin in to car Audio dock, while driving, and plug in to home stereo while home, then it is 2-3 charge cycles per day.
    But then you cant do anything about it, just switch to another media player.

  • I have an older iPod Touch. I charge it but the battery drains real fast. Is there a fix for that?

    I have an older iPod Touch. I charge the battery but it drains real fast. Is there a fix for this? How much would it be to replace the battery? I love my iPod but the battery is always dead.

    Hello,
    I am currently an owner of an Ipod Touch 4th generation, running IOS 6.1.2. I understand you are having problems with your Ipod/Ipad/Iphone, so I will try to find a solution to your problem.
    Its an Old Ipod, give me a break... just get a new one, or leave it always plugged in
    You could also get a new battery (but its not worth it... just buy a whole new unit)

Maybe you are looking for

  • Best practice for application module  for scalability

    if i compare application module with forms 6i runtime session.(correct me if i wrong) In forms 6i, we create for single form for purchase entry. in which we select table like po , po_item, item_master, customer master also single form for sales entry

  • Still photos imported to imovie change to solid green

    i'm using all the newest versions of iLife and Aperture (as of 11/13/13)... i use iMovie to make slideshows from my photography because i like the controls better than in Aperture or iPhoto... however, since upgrading to Mavericks and all of the new

  • Opening Works documents

    I am sorry if this is the wrong forum but I am not sure where else to post this question. I was wondering if there is any free or cheap program that would open documents made with Microsoft Works not word. I do not wish to purchase Works but have lat

  • Number Ranges in Waste Management

    Hello EHS Experts, I´m struggling with number ranges in Waste Management. Our client has the requirement to split number ranges for the different business partners in Waste: generator, disposer, transporter... but there doesn´t seem to be a way to as

  • WRT54G keeps resetting the SSID name and wireless security

    Over the past few weeks, my WRT54G (which I've had for about 18 months) has been resetting itself by changing the SSID name back to the default "linksys" and losing wireless security. I have updated the firmware. Any ideas of what is going on here? T