Charger stays green, battery won't charge and MacBook won't start up

My son just gave me his old MacBook.  While visiting him it worked fine, stayed charged up a long time.  When I got home & plugged in the charger and it stayed green, didn't turn amber. Read the user manual and checked the battery level which is 1 blinking light only.  It won't power up (I tried all the troubleshooting tips on pg 54) and the battery is not charging.  Does anyone think I just need a new battery or do you think I need a new power cord?
So excited to have my first MacBook and now it won't start!  I'm an  unhappy camper :-(

Battery Information:
  Charge Information:
  Charge remaining (mAh):          0
  Fully charged:          No
  Charging:          No
  Full charge capacity (mAh):          0
  Health Information:
  Cycle count:          0
  Condition:          Normal
  Battery Installed:          Yes
  Amperage (mA):          0
  Voltage (mV):          0
System Power Settings:
  AC Power:
  System Sleep Timer (Minutes):          60
  Disk Sleep Timer (Minutes):          10
  Display Sleep Timer (Minutes):          30
  Wake On AC Change:          No
  Wake On Clamshell Open:          Yes
  Wake On LAN:          No
  Current Power Source:          Yes
  Display Sleep Uses Dim:          Yes
  Battery Power:
  System Sleep Timer (Minutes):          15
  Disk Sleep Timer (Minutes):          10
  Display Sleep Timer (Minutes):          15
  Wake On AC Change:          No
  Wake On Clamshell Open:          Yes
  Display Sleep Uses Dim:          Yes
  Reduce Brightness:          No
Hardware Configuration:
  UPS Installed:          No
AC Charger Information:
  Connected:          Yes
  ID:          0x0100
  Wattage (W):          60
  Revision:          0x0000
  Family:          0x0085
  Serial Number:          0x004e206d
  Charging:          No
I recieved mine in christmas 2009.... know what's wrong???

Similar Messages

  • Application bar won't appear and MacBook won't shut down conventionally

    When i load my Mac up it comes up with three error messages.
    They all say:
    +Application Launch Failure+
    +The application "(null)" could not be launched because of a shared library error:+
    And then the different messages have different codes:
    - "<CNQL1208ButtonManager.app><CarbonLib>CFMPrivCarbonCore>"
    - "<N12UButtonManager.app><CarbonLib><CFMPrivCarbonCore>"
    - "<N067UButtonManager.app><CarbonLib><CFMPrivCarbonCore>"
    I have a feeling i know what has caused this, i was updating the security software when an interruption with the internet cause my computer to freeze up so i performed a force quit.
    The result of this is that when i've clicked the error messages away the application bar down the bottom doesn't load and (strangely) when i try to shut the computer down it doesn't do anything. Obviously i can just hold the power button down to turn it off, but i can't imagine it's good for it. I can still access my applications by pressing "Apple-Shift-A", but as an added issue when i go into a folder it doesn't have the usual "Applications/Documents/Music/Movie etc" on the left hand side.
    Hopefully someone can help me out here.

    Just needed to reinstall the latest security software.
    Security software on a Mac in most cases creates more trouble than it cures.
    "ButtonManager.app" does not appear to be something installed by the system. If the problem returns, try disabling that application.

  • I have a second generation shuffle and even though (after charging ) the green battery light is on - soon after it turns orange and then red. Is there a problem with the battery and is it fixable?

    I have a second generation shuffle and even though (after charging) the green battery light is on it soon turns orange and red. Is there a problem with the battery and if so is it fixable?

    If it's a 2nd gen shuffle, it is probably about six years old at this point.  The cause is likely to be a worn out battery that is no longer able to hold its charge for very long.
    It is technically fixable.  This web site has repair guides
    http://www.ifixit.com/Device/iPod_Shuffle
    But it is very small, so you need to be good at doing such things.  The cost to have a repair shop do the work is likely to be uneconomical, compared to the cost of a brand new 4th gen shuffle ($50), which has more features (and possibly double the storage) plus a one-year warranty.

  • Hey guyz my ipod touch 4g is not green battery symbol while charging or syncing on home screen nor it get charge?? plz give me some suggestion

    hey guyz my ipod touch 4g is not green battery symbol while charging or syncing on home screen nor it get charge?? plz give me some suggestion

    no buddy,  when my i pod touch 4 is off  i press its power button then it display a black screen in which there is an empty battery with red marking in side   an,,
    when i connect it with usb cable which i got with i pod touch....then itlike this in picture.. but after some time it get start to home screen with 20 % battery ..and no charging take place and no syncing take ....nor i tunes find it

  • I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn... what can I do?

    I have an iphone 5c and I left the office to reach 0 percent and now when I put it in charge of a battery icon appears red and under a usb cable and will not turn ... what can I do ?

    Read this
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    and ensure you plug it into a wall socket to recharge

  • Charger light not lighting up and macbook won't charge

    charger light not lighting up and macbook won't charge

    Hi f,
    Read through this and try the suggestions:
    http://support.apple.com/kb/TS1713

  • Mail won't open and it won't let my computer shut down

    mail won't open, the little light by the icon in the dock won't go away, it won't quit, and it won't let my mac shut down even if i let the battery die, it just goes to sleep until you plug it in. Someone please help me!!

    Launch Activity Monitor (in /Applications/Utilities folder), find the Mail process, and force quit it from there. If this is NOT an admin-privileged account, then log out, log back in to an admin-privileged account, run Disk Utility Verify Disk. IF problems are reported, reboot from installer DVD and run Disk Utility Repair Disk from the installer DVD. Launch it from Utilities menubar item once the menubar is visible. If you are now running booted off the installer DVD, when repair disk is complete reboot normally and log back in to admin account and download 10.6.2 combo update from http://support.apple.com/kb/DL959 and reapply it. Then run software update from the  menubar item. Let us know if that works or not.

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

  • In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost.

    In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.

    Welcome to the support forums.
    Please ask this question in the Mac App Store forum where they can better assist you.

  • Adobe Reader 10.1.3 won't print - and Adobe won't talk to me on the phone.... help please....

    Adobe Reader 10.1.3 won't print - and Adobe won't talk to me on the phone.... help please....

    There isn't free support for free software, but perhaps we can help.
    Please let us know
    * Your system (e.g. Windows 7)
    * What happens when you try to print, including messages in full.

  • Java JDK 7 u17 won't install and Eclipse won't run past boot logo.

    Java JDK 7 u17 won't install and Eclipse won't run past boot logo. Eclipse Classic used to work fine for awhile. I haven't used it for a month or two and tried to boot it, Eclipse won't run past boot logo. It looks like JDK is not even there anymore. JDK won't install successfully. I have Mac OS X 10.8.3.
    I tried removing Java, re-download JDK multiple times.. same results.
    MyComputer-MacBook-Air:~ MyComputer$ java -version
    java version "1.7.0_17"
    Java(TM) SE Runtime Environment (build 1.7.0_17-b02)
    Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)

    Paul Adare is correct in saying that you cannot "upgrade" from 32-bit to 64-bit. You can, however, backup your files and reload them onto your PC.
    Given that you are able to boot Windows 7 after the failure to install Windows 10 Technical Preview, it is apparent that you are not formatting the drive during your clean installation. There are a number of potential issues an existing configuration can
    cause, such as preventing Windows Setup from registering boot files, modifying partitions, or moving an existing installation and data to the windows.old folder. I would recommend removing the partitions from your drive (note: this will erase any data remaining
    on the hard disk) during installation to ensure that Windows Setup has a fresh hard drive to install to. If you continue to experience errors, two other factors to take into consideration are:
    Does your system use a storage controller that requires loading a driver during Windows Setup?
    Is the hardware malfunctioning? Do the hard disk and memory pass testing software like Windows Memory Diagnostic or chkdsk?
    Reference
    this article for more information.
    Hessam
    Windows Outreach Team- IT Pro
    Windows for IT Pros on TechNet

  • My battery was recently replaced and still won't charge

    I recently had my battery replaced at the PC Store in my University, he had it working and plugged into his computer. It charged perfectly fine. When I took the iPhone home and plugged it in to charge, it was doing the same thing before the replacement battery.
    It is an iPhone 4S and simply won't charge. It goes straight to the full charged icon. I have tried multiple cords and plugged it into my computer and the wall outlet. I am wondering if something is up with the cord I tried first and it some how short circuited a part of the battery. When he had it plugged in on the new battery, it worked perfectly fine but then for me the program continued. Any suggestions?
    I had recently updated to the current IOS but the issue was happening before the update as well. I checked the pins on both the iPhone and the charging cord and they seem to be in tact. ZERO water damage when he opened up the phone. To quote his comment "It looks better than iPhone's I know for a FACT had no whatever damage at all".
    At a loss for what the problem could be. Numerous restores and restarts have done nothing.
    - Sulley

    Take it back and ask them to make it right.
    If you didn't have the battery replacement done by Apple, they won't touch it now.
    Sorry. If whoever replaced the battery for you won't or can't fix it, then you will need to find a competent repair shop or buy a new phone.

  • Charging Issues - Green Battery only goes half way.

    Howdy,
    I just sent my ipod touch in for service in for service on September.
    https://support.apple.com/repairstatus/Main?id=repairStatus&email=1&transaction= D36759234&authval=9E85004814P&submit=1
    I paid to have my battery replaced. They say that the could not duplicate my issue. Apparently my cc was not charged at all.
    My issue is: the battery won't do a complete charge. I have 3 different white cords to plug my ipod into my new mac book pro. I have a car charger as well.
    The green "battery" only fills up half way.
    I rode the battery into the red this weekend listenig to audiobooks. The battery will charge, but not get "full"
    I must admit when the ipod came back from Apple the green "battery" was full.
    Last night was the third night in a row(aka 3 different wires) that my ipod was plugged into my macbook pro with the sleep function turned off.
    My car charger actually seems to drain the battery rather than charge it.
    Any ideas?
    3 day old version of itunes
    software version on itouch 3.1.3
    I believe its the first generation 16 model.

    It's my understanding that on many of the older model Ipods, the battery indicator is faulty. It will show a half charge even if it is fully charged. Some of what I have read says that it will correct itself after using the device for a short time. Leave it on overnight and it should be fully charged. Use it a while and see if it shows a full charge or close to it. If not, and the battery runs out quickly you may have another issue.

  • My 6 gen nano needs a power source to stay on. battery doesn't charge at all. what do i do?

    my 6 gen nano needs a power source to stay on and be able to use. battery won't charge at all. what can i do?

    You need to contact Apple, to send in your ipod to get the battery replaced.

  • TS3274 Original iPad won't charge, won't update and iTunes won't recognize

    I have one of the first generation iPads that won't charge unless it is completely drained of power.  Also if after it shuts off from 0% power ifr any reason it gets turned back on while plugged in, it stops charging and won't continue to charge until the device is completely drained again. Also iTunes won't recognize the device AND it is operating under iOS 5.1.1 and says the software is up to date and won't update at all.  I have tried different plugs, different computers, nothing works.  Is my iPad just too old?

    The failure to update isn't an issue. The iPad one is maxed out at 5.1.1.
    The other issues may be an issue with the battery, or charging port or software inside. You may want to make an appointment to get it checked out, but even if what's broken is a manufacturer's defect you're outside of any warranty so the most you'll get is the offer of an out of warranty replacement for a fee. might ultimately be cheaper to put that money towards a new device.
    Have you tried to give your iPad a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if that helps.

Maybe you are looking for

  • Weird issue when trying to use two computers on the same network.

    Hi all...i just just moved house and i'm using a different connection with my time capsule. basically i've just plugged the modem into the ethernet port on the timecapsule as usual, and now for some reason me and my partner cannot use the computers t

  • ITunes crashes on start

    iTunes crashes whenever I try to start it. If I start into another user profile, it seems to work fine. I've trashed preferences, uninstalled, reinstalled iTunes 10.1.2, restarted a bunch of times, all to no avail. I recently upgraded to OSX 10.6.6,

  • How can I take a very large gif and print it over many pages?

    I have a gif image that, if printed, comes out all compacted (read: much too small) on one page.  It is so small that it cannot really serve as a poster that I want to hang in my classroom. My desired result is to take the image and somehow split / d

  • New line in a text field

    Hi, I have a requirement to display the information like below (in different lines) in a text(long) field, its just plain text. Firstname\Last name: Address: State: Zipcode: How can i write this in Default value? i tried to use '\n' for a new line, i

  • Error message in iphoto

    Some photo's in my iphoto library are not allowing me to open them up.  When I click on them a triangle comes up with an exclamation point in it with an error message stating: a necessary data reference could not be resolved.  Does anyone know what t