Charges from itunes store that are not mine

WARNING to all you itunes users out there!! . I woke up this morning to several fraudulent charges charged to me by itunes All were in Chinese!!! Trying to resolve these, I discovered the ONLY way to contact itunes is via email----- and it appears that itunes has no FRAUD division, It looks like the only way to fight fraudulent charges is through your credit card, paypal or whatever form of paymeent you use. It is amazing to me what suckers we are, In order to use an iphone, ipod or ipad, apple requires us to have an itunes account . they willingly take our money for purchases but have absolutely no viable support system in place for us if things go wrong. Surely, apple is doing well enough financially to afford us a liittle support!! Please let me know if I am wrong and if there is a fraud division for iuines that has a phone number I can call! Thsi may noyt be big to itines buit it is to me!! I am a single mom and now have no money in my bank account which means no gas to get ny kids to school ., etc, etc thanks!!

You credit card company would handle any reimbursement.
Change your password so that your account canot be accessed again.

Similar Messages

HT204088 I have purchases on my iTunes account that are not mine. Where could this be coming from?

I keep getting charged for purchases that are not mine. I don't know where they are coming from and I checked my childrens accounts. Where could they be coming from?

Hello there duxmania,
Thank you for using Apple Support Communities!
I have a couple of recommendations for you here. First for the purchases that you did not authorize, I would reach out to the iTunes store support directly.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You may also want to change your Apple ID password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Regards,
Sterling

Song tracks are not downloaded properly from iTunes Store: they are not added to the playlists, and eat disk space

Hi,
Yesterday I wanted to upgrade my wife's iPhone (5, 16 GB) from iOS 7.0.6 to iOS 7.1.
She had only 500 MB of free space, and 1.9 GB was needed, so I decided to temporarily remove a number of songs from her music library.
After this operation there was 2 GB free, and the upgrade went successfully. After the upgrade there was still 2 GB free.
Then I wanted to download the songs again, and here something went wrong:
I went to iTunes Store > More > Purchased > Music, and clicked on "Download all".
When the download process was completed, there was about 500 MB free space, but I noticed that some of the tracks, and even a complete album, were actually not in the playlists; in another album only one of the 30 tracks or so was downloaded. So I went again into iTunes Store > More > Purchased > Music, and indeed some of the tracks were still marked as "to download", with a little cloud in front of them.
When I tried to click on one of these little clouds to download a given track, the track seemed to be downloaded, but as soon as the download was finished the little cloud reappeared again, and the track wasn't added to the playlists.
I tried to repeat that process a few times, until I noticed that there was now only 90 MB of free space.
I then tried to download one more track that was 10 MB large, and after this there was only 80 MB of free space.
So it seems that the tracks are indeed downloaded (and downloaded again if I click again on the little cloud) in a place where they use disk space without being otherwise accessible.
What can I do to:
1. download the tracks correctly so that they appear in the playlists?
2. clean up the space that was wasted?
Many thanks in advance!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I'm trying to restore a new ipod but it keeps asking me for the passwords of itunes accounts that are not mine.

It is trying to restore my new ipod from the backup cloud, but it keeps asking me for the passwords of three different itunes accounts, two i know are my friends accounts and I don;t even know whoose the third is. I must have some of their music on my library or something, but it won't backup without these passwords it seems. Is there a way to get around this? I have the music in my Itunes library and can listen to it all I want and burn it on cds but I cant get it to go on my ipod without their passwords. Can i switch it and just have it sync to my computer and not this icloud? My other ipod didnt ask me for these passwords when I tried to sync it.

If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

How do I delete songs from my iphone that are not on my itunes account?

How do I delete songs from my iphone that are not on my itunes account?

You mean music that was not purchased from the iTunes Store?
If so, that means the music was transferred from your iTunes library on computer via the iTunes sync process - unless you are an iTunes Match subscriber.
Music transferred from your computer can be removed the same way - via the iTunes sync process or you should be able to delete individual songs direct from the iPhone.

I want to download music from itunes store. it is not giving me that option. I can get only apps, books, podcasts and itunes u. no option for movies or books

I am trying to download music from itunes store. it does not however give me that option on the top of the screen. I can only get apps, books, podcasts and itunes u. No option for movies or music

In iTunes go to general preferences and check the boxes for those you wish to see in the library.

I keep seeing a dialogue box asking me to sign in to iTunes accounts that are not my own. How do I remove these other accounts from my phone?

I keep seeing a dialogue box asking me to sign in to iTunes accounts that are not my own. How do I remove these other accounts from my phone?

Try signing out of your iTunes account (scroll to bottom in the app), then sign in again.

I have a lot of contacts in my phone that are not mine. In addition, my contacts are showing up on peoples devices that I do not associate with. Why is this happening?

I have a lot of contacts in my phone that are not mine. In addition, my contacts are showing up on peoples devices that I do not associate with. Why is this happening?

Hey Raffiecat,
Thanks for the question. If your iPod is setup to manually manage content, you can add content from multiple libraries:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
When manually managing content, you can add content from multiple libraries to your iPod or iPad. Even when manually managing music, some content may be available from only one library at time. This includes all content on iPhone and video content on iPod and iPad.
You can also learn which content you can import to your new computer from your iPod:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Or, if you still have access to the previous computer, you can transfer your iTunes Library:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thanks,
Matt M.

My iPhone asks me to sign into apple id's that are not mine- how do I stop this?

My iPhone asks me often to put in a password for apple id's that are not mine. Some of the ones that pop up are for people that I don't even know. Why does this happen and how do I stop it? Thanks!

Hi Friend,
You must have all apps downloaded by your Apple ID, otherwise you will still facing this problem. Delete the apps you did not download by yourself and download them again. I will fix your problem.
By the way, your device is configurate with your Apple ID? Check it in: Settings>>iTunes Store and App Store
Hope it will be helpful

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID.

Weird photos (gifs. jpg.) appearing in images that are not mine

When I look in images on my desktop mac there are weird gifs and jpgs that are not mine. Where did they come from and how do I get rid of them?

They may belong to the system, or to applications. The "All Images" search shows you images all across your hard drive, not just in your personal pictures folder. When you scroll down and click on an image in that search list, the status bar at the bottom of the window will tell you the path for that image. That will tell you what application it belongs to. Most of the time, you don't want to delete images that belong to the system or apps, since it can prevent things from working correctly.
Matt

How can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

how can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

You have to be in a country, and have a billing address in that country, to download from its store. You can try requesting that the app be added to the Slovenia store, but unless the app's developer/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

How can i re download a movie from itunes store that i bought but it crashed while downloading?

from the "download recent purchases" on itunes i can seem to be able to access movies, only music, apps and tv series… how can i re download a movie from itunes store that i bought but it crashed while downloading?

If it never finished downloading then, Store>Check for Available Downloads

Is there a way to retrieve pictures deleted from photo stream that are not yet on camera roll?

Is there any way to retrieve pictures deleted from photo stream that are not yet on camera roll? I used my iPhone for a camera and put pix on iPad through photo stream. But I didn't realize they were not on the iPad camera roll, and deleted them from the phone Photostream. Now they are gone. Any chance to find them in the cloud?

No, there is no re-cycling bin on the iPad. If you deleted them from the card, and you havn't yet re-used the card, then there may be recovery software that you can get for your computer that might be able to get them back.

How do I delete items from menu bar that are not part of the OS

How do I delete items from menu bar that are not part of the OS

Perhaps you could be more specific, as it is a little difficult to answer your question without any details. I can give you some general ideas though.
On my machine there are a few applications that have installed items into the menu bar - I'm assuming you are talking about the icons on the right hand side of the top bar. To remove those items, I would generally need to uninstall the program that created them. To do this varies a little from application to application.
Also, sometimes an application will have preferences that allow you choose if you want to display the item in the menu bar.
So, my general advice would be that you need to identify the application that placed the item there, and remove it from your computer. If there is an uninstall program for that application, I would run that in the first instance.
If you don't actually wish to uninstall the application, you may need to click on the item or run the application and see if there is a setting to not show the menu bar item.
Hope that helps.
Ivan

Charges from itunes store that are not mine

Similar Messages

Maybe you are looking for