Charges to iTunes/App Store

My credit card bill showed $130.00 bill from itunes/app store. I didn't purchase anything. How do I find out what the charges are for?

Sing into iTunes on a computer (iTunes>Store>View Account>Sign in and go to Purchase History. This will see the items purchases, the date and price.
Next contact iTunes if necessary
Apple - Support - iTunes - Contact Us

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Wrongly charged on itunes app store

Hi,
I have not made any transaction through my authorised credit card - i.e have not purchased any application. Still I got charged INR 110 to my credit card.
What and why did this happen, Apple - what are you doing? Please help!

Most of the people on these forums, including myself, are fellow users - you are not talking to iTunes Support here.
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear within a few days. Store holding charge : http://support.apple.com/kb/HT3702
If you haven't then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Does everyone need to use the same Apple ID/password for iTunes & App Store in iOS 8 Family share?

I just set up Family share on my 5S and my wife's 5, both running iOS 8. I am the organizer.
In order for my wife's purchases to be charged to my CC (per Family Share setup), does she need to be signed in under my Apple ID and password under Settings -> iTunes & App Store? Or, can she use her Apple ID (that she used with her previous App Store purchases)? Additionally, if she makes purchases in iTunes or the App Store under my Apple ID, does she need to enter my password?
If she's logged into "iTunes & App Store" on her phone, using her Apple ID, will it work?

Well thanx to your answer I sure did just sign out of my old id, & now it's working! Thanx a lot IIIaass, you saved me from having to deal with anymore frustration! Thanx IIIaass!

My new iPhone 4S can't connect to iTunes, App Store or iBooks via Wi-Fi. Works with 3G network. How to fix this?

My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!

I am also having the same issue. Please help!

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before?

ITunes, app store, iBooks store, etc won't load and I can't figure out why. I tried rebooting and it didn't help. Everything else works fine. Help please?

iTunes, app store , iBooks store, etc won't load and I don't know why. Everything else works fine, and I've rebooted it. The problem is still there and I know I have a good Internet connection. Help please?

Have you tried disconnecting and re-connecting to your network ?. And when you say rebooted do you mean a reset ? If not then try that : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing those apps completely. From the home screen (i.e. not with any of those apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes, App Store and iBooks apps to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

Can't download anything from itunes/app store after 5.0.1

I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
"Unable to Download (name here) - (name here) could not be downloaded at this time." with a Done or Retry button.
The same thing occurs for all apps, music, podcasts, etc... same message each time.
During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
Solutions I have tried so far:
1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
3. A full restore of the iPad from my computer via iTunes.
4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
5. Resetting my router. Didn't think this was the issue but did it anyway.
Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

How can I correct the iTunes/App Store error I'm getting on my 4s, since upgrading to IOS 7?

Since upgrading to IOS 7 on my iPhone 4s I cannot download from iTunes/App Store - I get the message "... could not be downloaded at this time. Please try again later". I can download via iTunes on my laptop and then transfer via iCloud no problem, but can't make purchases directly.
How can I resolve this issue?

Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

How do you get an iphone app removed from iTunes App Store?

Angle Bar Solutions Movie Maker app for the iPhone is being miss-sold.
It is advertised as having Time-Lapse capabilities but it does not have these.
When I write a review to warn others the review gets posted before the one saying that all previous reviews are irrelevant as an update has added the functionality.
There is no update!
The app cannot do Time-Lapse!
I want a refund and I want Apple to remove the app from iTunes App Store.
Please help.

I would email iTunes Customer Service:
http://www.apple.com/support/itunes/store/browser/
CG

I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security Qn...so i can't access and purchase any apps by using my apple ID..4 tms i frwd my reqst using itune apps store bt no solutn

I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security question...so i can't access and purchase any apps by using my apple ID..4 times i frwd my reqst using itune apps store but i can't get any solution....many times i my try to call u bt there is no response from ur custmr support group...pls kindly give me any solution

Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN

Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck.

Smart family iCloud/apple id/iTunes/Apps Store setup?

Currently, we have the following setup:
Apple ID 1: (gen.appleid), used for:
Mac App Store for all compurers (desktops & laptops)
iOS App Store purchasing on Mom & Dad accounts on both Macs and their iOS devices
Apple Developer / Apple Seed
iTunes purchases on central OS X Server Computer including Match. This central server runsalways and can be accesses on all iOS devices for Remote, and from AppleTV. Mom and Dad thus have a full copy of their Music library on each account on each desktop
iTunes purchases on Mom & Dad OS X accounts on both Macs and their iOS devices.
Used as general Apple ID by Dad (e.g. find my iPhone etc)
Used for Home Sharing
Apple ID 2: (mom.appleid), used for:
Nothing specific yet
Apple ID 3: (dad.appleid), used for:
Nothing specific yet, an not even sure it exists already
Apple ID 3: (child1.appleid), used for:
iOS App Store purchases of child 1, has no credit card attached but gets money on it via gifts
iTunes Music / Video purchases of child 1
Apple ID 4: (child4.appleid), used for:
iOS App Store purchases of child 2, has no credit card attached but gets money on it via gifts
iTunes Music / Video purchases of child 2 (each child has his/her separate iTunes Library with apps & music and own iOS Device(s)
All iOS devices are synced with their owner's OSX account.
User accounts are accounts with Portable Home Directories so everybody can log in on any deskotp/laptop at home and away and get his/her own home directory there. Very nice, even if PHD syncing is not extremely robust.
This is a bit of a mess.
Mom & Dads photo's are separated, but they should be shared. There are two cameras, one used by Mom, and one by Dad and the photo's are in each account and sharing is a pain (and duplicates a lot)
Mom & Dad keep separate full copies of the large iTunes database. These are synched/matched via the gen.appleid account, but it takes up a lot of space.The large iTunes Library has one copy on the central server and two on each desktop.
All the other iCloud things are not used (e.g. calendar syncing etc.)
What is a good setup and how can I get their from this setup?

I assume you are all using one ID at the moment ([email protected]) for iCloud, iMessage, FaceTime and iTunes.
If your husband created his own ID ([email protected]) and your daughter her own ([email protected]), then you could do the following.
iCloud. Each of you use your own address, this keeps your contacts, calendars, photos, documents etc seperate, it also gives you all your own 5GB of cloud space for this data and back ups of your devices.
iMessage. If you want to see your daughters messages, then I'd suggest you and your daughter logs in with [email protected] and your husband with [email protected]
FaceTime. You can't really monitor FaceTime by sharing an ID, so I'd suggest you all log in to FaceTime with your own ID's.
iTunes & App Stores. I'd suggest you all use [email protected], that way you all have use of the existing purchases of apps, music, books etc.
In order to share your calendars, there are two ways.
1. You (or/and vice versa) could use the share feature in the calendar app (Tap calendars at the bottom of the calendar screen, then tap the i next to the calendar you want to share and add your husband to the shared section on the next page).
2. You (or/and vice versa) can add [email protected] to your device as a secondary iCloud account (settings > mail, contacts, calendars), this allows you to share mail, calendars, contacts, reminders and notes, which you can enable individually as you wish.

HT1311 I can't delete an iTunes/App Store account. How do I change it ?

I'm using my husband's iPhone and when I try to download apps it keeps asking me for his password. I thought I changed this in Settings>iTunes & App Store

go to
setting-itunes & app stores
and change the apple id

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

My ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was i

my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
thanks

- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

Charges to iTunes/App Store

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