Charging Credit Card instead of redeeming GC's

I have $60 in GC's on file, but whenever I buy something iTunes charges my credit card instead of using the on-file GC money. I've had GC's before and never had this problem.

Well it's strange to me that they would put "music, movies, and of course games" on the $50 card since it's such a well known fact... and Lack of reading is not one of my problems, I read the card I bought front to back up and down and left to right, and it no where was it stated that you couldn't use it for downloading apps. I called 1-800-my-apple and eventually talked to a supervisor who gave me this BOGUS answer. "You CAN use it to download games, but not for game applications" WHAAAT? I asked her "your trying to tell me there are games, and then there are game applications?" She said "yes" I said "okay??? What's the difference?" She says "I don't know" I said "then how are we supposed to know when we download them? beacuse it doesn't say anything about wether it's a game or a game application" She says "I don't know sir".... Please... PLEASE tell me that makes sense to you... PLEASE... I'de LOVE to hear it. If iTunes is going to rip Canadians of and screw them out of there money then stop selling the cards here! And it's not a lack of people reading the fine print.... it's that there is NO FINE PRINT TO READ!

Similar Messages

  • HT2736 purchase on credit card instead of redeem

    Having an iTunes credit on the account, how can a purchase be made using the account credit card instead?

    The only way is by seeing if you can gift the item to yourself (I haven't tried it but I think that it should work), as described on the HT2736 page that you posted from - for 'normal' purchases your balance will automatically be used and you can't change that.

  • Credit card instead of redeem card

    I downloaded Final Cut Pro X and wanted to use a redeem code, but it used my credit instead. How do I fix this? Thanks for anyone's help!

    I just want to use that download code now instead of my personal credit card.
    As I mentioned previosuly, once the transaction has been debited from your credit card account, it cannot be transferred to another account.
    You can ask Apple to make a swtich using the email form here >  Apple - Support - Mac App Store - Contact Support
    But no guarantees.

  • Itunes charged credit card instead of gift card for own ipod app (Australia)

    I have sufficient credit on my gift card. The T&C conditions of the gift card allow the purchase for my own ipod. Why then was my credit card charged? This has not happened before as all other purchases came off of the gift card including purchases made after the app was bought. Thanks for your help!

    Same problem. So I contacted apple with this question:
    My main iTunes account has credit (because I've redeemed gift cards on it) but when I try to purchase anything in the store, it asks for a credit card.
    I have another iTunes account that has credit and a credit card, and anytime I buy anything, it bills my credit card.
    How do I purchase using the iTunes credit that is on my account? I don't want anything billed to my credit card, so I just haven't been buying anything on iTunes. But there are some apps for my iPod Touch that I'd really like to be able to purchase.
    Thanks!
    And received this reply:
    ...I understand that you are asked for billing information even though you have store credit. I can certainly appreciate you would like some assistance, and I would be more than happy to help you out with this today.
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
    1) Visit the My Apple ID website at:
    http://appleid.apple.com
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
    3) Click the "Manage your account" link.
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
    7) Make any other necessary corrections, then click the Save Changes button.
    8) Click Log out in the upper-right corner.
    When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit.
    And it worked the next time I bought an app on my iPod Touch! It was weird that it had my "Primary Address" and "Shipping Address" - though they were the same, I deleted my shipping address, and moved my "evening" phone into the "mobile" phone section, hit save, and problem solved. Weird that it was an address thing (I'm assuming) - perhaps the multiple addresses confused the billing process. It didn't ask to review my billing info when I bought something, but it used my store credit. Yay!
    Hope this helps!

  • HT204088 How come all our purchased were not deducted from the redeem card number entered yesterday and have deducted my credit card instead ?

    My sun has entered like he always does his redeem card gift and purchased a sereis of song yesterday.  How come any of his purchased were deducted from his redeem card and were all charge to my credit card instead?  No amount are showing up under the my account name like usual.  Normally we see the total amount of our gift card and we are able to see that number dropped after each purchase...
    Hope I will get some answers...

    This is not official HP Customer Support and I don't work for HP. This is a peer-to-peer user supported forum for HP consumer products. HP maintains no official presence on this forum. It is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
    It looks like the only graphics card option for this model is the GeForce GT 630 (2 GB). The GT 630 is not a large powerful card, so it is conceivable that the bracket isn't installed with integrated graphics or a low-end graphics card that doesn't require it. The "graphics card bracket" would mosr likely be installed with larger more powerful cards like the GeForce GTX680, Radeon HD7770, etc. Typically, the videos on HPs website are used for hundreds of different models and may show optional items not installed on a particular computer or may not show items that are installed. Just because a part is or isn't shown in the video, doesn't mean your specific computer is going to be the same.
    Please send KUDOS
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • HT1918 How do I get iTunes to charge my credit card instead of using up my apple credit balance?

    My credit card is offering me a $5 statement credit if I spend at least $5 on iTunes.  Problem is I have a large credit balance - how can I get iTunes to charge my credit card instead of using up my apple credit?

    If you have a balance on your iTunes account then that will automatically be used for purchases before your credit card will be - you can't change how items are billed.
    You could try gifting items to yourself, you can only gift via a credit card (I haven't tried it but I think that you should be able to gift items to yourself)
    Gifting : http://support.apple.com/kb/HT2736

  • I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead.  Why? (I don't live in Canada)

    I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead.  Why? (I don't live in Canada)

    I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
    Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem.

  • Paying for itunes with a credit card instead of gift card

    I currently have $ on an itunes gift card and this gift card's balance is on my itunes.  I got an email from Am. Ex. that if I use $5.00 on my credit card on itunes, I GET $5.00 for itunes.  Problem is, every time I download a song it comes off my gift card balance.  How do I change to the Am Ex credit card on file to pay for my songs instead of the gift card?

    Really late on this, but just in case anyone has this question: anytime you "gift" something on the itunes store to someone else, it charges your credit card instead of your gift card. Simply send the "gift" to your own email (perhaps not associated with your apple ID) and then just redeem the code it sends you in your itunes account

  • Pay with Credit Card Instead of Gift Card?

    I have already credited my iTunes account with a gift card and there is still a balance on it. Is there any way that I can choose to pay with my credit card instead of my gift card balance? Thanks for any help!

    That's unfortunate. Is there any way that I can temporarily clear my balance somehow? American Express is doing a promotion for free songs on iTunes but you have to pay with your AmEx card in order to get the songs for free. So, if I currently have a gift card balance then I would have to burn through that first in order for iTunes to charge my AmEx. Any one have any experience trying to do this?

  • Can I purchase with a credit card instead of my Apple ID balance?

    Can I pay for a purchase in the iTunes store with a credit card instead of my Apple ID balance? I want to take advantage of a credit card promotion.

    If you can gift that specific item to yourself, do so. If not, no.
    (104519)

  • Paying a vendor with Credit Card instead of check and specifying so in Orac

    Hello,
    We are going to start paying some of our vendors in Accounts Payable via American Express credit card instead of generating a check. What is the best way to reflect this in Oracle? Now, we pay via check and it is specified in the AP records. Instead, we want to pay via CC and specify that we did so in the AP record.

    Would you maybe be getting a credit card transaction data file format from American Express? Oracle does provide a loader program for the American Express KR-1025 format. After you load the credit card transaction data, then you validate the data. Once validated, employees can enter these credit card transactions on expenrse reports. Though this does not sound like an expense report situation, so perhaps this won't work out for you. So another possibility would be to handle this like a manual payment process. As mentioned in another post, you could look at another payment document type. So you have some choices here. Make sense?
    John Dickey

  • I have received a notice that my forms central account has lasped due to being unable to charge credit card.  I have changed cards and will update, but do not want to pay a full subscription since Forms is ending.  I am in the middle of a process that wil

    I have received a notice that my forms central account has lasped due to being unable to charge credit card.  I have changed cards and will update, but do not want to pay a full subscription since Forms is ending.  I am in the middle of a process that will end in a month.  What do I do to be able to finish this process???

    It is a bad situation. Your credit card expired but you cannot change it because FormsCentral is retiring.
    Please consider moving your forms to JotForm right away. It takes a few minutes to do it using JotForm new Import Wizard:
    http://www.jotform.com/formscentral/

  • HT5622 Why does my credit car decline when I'm trying to review my credit card details? I'm trying to creat and finish  my apple login but it keeps saying declined. Does Apple charge credit cards just for registering a credit card??

    Why does my credit car decline when I'm trying to review my credit card details? I'm trying to creat and finish  my apple login but it keeps saying declined. Does Apple charge credit cards just for registering a credit card??

    Just to add to AnaMusic's list:
    Does Apple charge credit cards just for registering a credit card??
    Yes, Apple will validate the credit card, when you are setting up the account information for an Apple ID. The credit card must be valid in the country of the store, that you are trying to buy from. And the card you are using must neither be blocked by the issuer of the card nor by the Apple for store services.
    The error message  you are citing is misleading: The error message could either mean
    that you are using the wrong type of card (Are you using a debit card or a credit card?)
    that the AppeID or the credit card you are using has been blocked for security reasons,
    or that you are encountering a store error, because you are trying to use the iTunes Store or AppStore from a country, where it is not yet supported.

  • HT5552 i want my credit card off of itunes account. my kids use there itune cards but for some reason this gets charged to my credit card instead

    i want my credit card off of itunes account. my kids use their itune cards but for some reason my credit card keeps getting charged

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ?

  • HT201209 I have a $54 credit from an itunes gift card. I'm trying to buy songs to gift to someone else via email. iTunes is charging my credit card instead of taking it from my $54 gift card balance. Why??

    Also, when I click "redeem" it tells me that the credit has already been redeemed. Which it hasn't. It is clearly showing up as my credit next to my AppleID. ;(

    Because your iTunes Store credit can't be spent on content for anyone else or transferred to anyone else's iTunes Store account.
    (69092)

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