Charging for software on a BRAND NEW iPod Touch?

Glad to hear people are now getting the 2.2 download to work. Has anyone gotten anywhere asking Apple for justification for a $10 software upgrade on a brand new iTouch purchased within 30 days and given as a Christmas gift? (I gave 2!) This is even crazier than "Microsoft think".
There was another post comparing this to an upgrade from Windows XP to Vista - NOT SO. You would know a PC's OS in advance and you could weigh the cost of the PC PLUS an OS upgrade against whatever features you might miss by not having the latest OS. If you bought a PC back during the pre-Vista release you either received a coupon for an OS upgrade when Vista came out or you knew that the PC came with XP and you were OK with it. There was no disclosure of any kind when I was researching or purchasing the Touch.
So, I ask again, does anyone have any words from Apple justifying this charge for their brand new iPod Touch? We're not talking about units purchased months ago, just BRAND NEW devices that are effectively 4 days old for the gift recipients.

Your iPods may be 'new' as opposed to 'used', but they were clearly not the latest models.
Any iPod that do not have the 2.2 software installed have to pay for it. This is because that the time they were manufactured by Apple and released the 2.2 software was not available. Apple sold those devices to the retailer before the 2.2 software was released and therefore you bought an 'old' model that is NOT entitled to the 2.2 software. It is not about when the device was sold it is about when it was manufactured. Apple do not know when the devices you have were sold to you anyway.
Apple does know the serial numbers of your devices and it does check to see if they are entitled to the update and clearly they are not as they were manufactured before the new software was released.
These are user support forums and are not manned by Apple. If you want Apple support then use the 90 day telephone support that came with your Apple product or the 12 month warranty which can be used in any Apple retail store.
You have not been 'flamed' in these forums we are just giving you the truth.
Just because you have a strange view or reality does not mean it is correct.

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HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

The app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new.

the app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new for christmas.

See the following to purchase earlier, compatible version for iOS 6
App Store: Downloading Older Versions of Apps on iOS - Apple Club

My brand-new iPod touch (5th Gen) battery takes a very long time to fully charge, even while not in use. Why is this and what should I do?

Just recently bought a brand-new iPod touch, 5th generation. To be exact, got it two days ago, this past Saturday, on 12/13/2014. Initially, when I first turned it on, it had a fully charge and I didn't need to charge it. I also didn't see anything in the very small and limited start-up guide you receive with it to charge it for a certain amount of time before use, or to use it until the battery dies, then charge all the way, like a lot of electronic devices have you do when you first purchase them.
So I was assuming I didn't need to do anything like that. First question, should I have charged it for a period of time before use? Should I have used it until the battery died, then plugged it in and charged it fully before use? Or is none of this necessary initially and iPod batteries are good to go from the start?
Please excuse me if this is an obvious question, as this is my first ever iPod. Anyways,like I said, nothing in the "instructions" said anything about that, so I didn't do it, I just used it until it got below 20% battery left, then I plugged it in.
Now for the battery itself, it takes literally a day or so to fully charge, even while not in use. Even if I use it for a while, turn off the iPod to make sure it shuts off all background data and apps, and then plug it in to charge, it still charges extremely slowly. I've never seen a device take this long to charge. As for the battery life itself, I'd say at full charge it lasts about 4-5 hrs, maybe 6, and then I have to charge it again. Meanwhile it takes around 24 hours, without me using it, to fully charge. If I use it while its charging, the battery decreases faster than it charges, and eventually I'll get the typical "20% battery remaining" message pop up.
I know it is charging, as the lightning symbol is next to the battery symbol. Specifically, right now, I plugged it in about 1 hr 30 minutes ago, and it has barely gone up. Also, whenever I press the home button to check the battery, I can see it jump down from about 50% to somewhere around 25%-30%. What is that about?
This is really frustrating, and I'm seriously contemplating either taking it back and trying my luck with a different iPod, or just taking it back and getting my money back. Any help and clarification on this matter would be greatly appreciated, and I'll answer any questions I can to shed more light on this.

It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source like a computer's USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1212 my daughter has a brand new ipod touch - never used - she entered a passcode then immediately forgot it and now she has tried to enter one too many times and ipod is locked for 1 hour - she has never synced with itunes HELP

my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
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     9. The final step is to restore your device from a previous backup. If you do not have a
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Brand New iPod Touch 4G will not charge, or turn on

Hello.
I have a brand new iPod Touch 4G, and when I plug it into my computer, nothing happens. My computer for some reason is not reading this iPod Touch;
I have no other way to charge it.
No damage has been done to the product from my observation.
I have tried to restore it, reset it, and other things like that, but iTunes still isn't picking it up, as well as my computer..
I am on a Windows 7 Starter Notebook, with 3 USB ports (that probably are not high-powered), and for some reason it just doesn't want to charge.
I'm going to take it to school with me later to see if it will charge, but in the mean time, do you guys have anything that could possibly get my computer to start reading this iDevice?
thanks,
Matt

I have tried a different machine, and it is not my computer.
I have plugged a different iPod into this charger and it charges just fine.
So, it's the iPod its self.
I read an article somewhere and it said that
If your iPod is formatted to work with Macintosh, windows will not read it.
So, I'm thinking my iPod is formatted for Macintosh, (I cannot format it for windows), because it is completely dead, and it won't turn on.
So, should I try a wall charger as my last resort to try and get it to turn on?!
Thanks,
Matt

Brand new Ipod touch 5th generation won't charge.

Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
PLEASE HELP!
thanks.

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Brand new Ipod touch won't charge or turn on

I recently got a brand new Ipod touch. The first thing I did was plug it in to charge it. A red battery icon showed up on the screen. I left the ipod on the charger for hours and the icon was still red. It won't turn on either. I have tried connecting it to ITunes but the red battery icon just comes up whenever I plug it into the computer and it does not show up on itunes. I am new to the ipod touch so maybe I am doing something wrong, or is there a fault in the ipod??
Any help/advice would be greatly appreciated,
Thanks!

First try reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I bought a brand new ipod touch 5th gen, updated the software and now iTunes says "to allow access, please respond on your ipod touch" however the ipod has a black screen and pressing the buttons does nothing. how do i fix this?

As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My brand new ipod touch 5h generation doesnt charge and doesnÂ´t turn on!!!! Help!!!!

I just purchase a brand new ipod touch 5th generation, and it doesn´t charge and doesn´t turn on etheir. Has I sad, is a brand new ipod that a bought at a dutty free. What can I do?

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HELP!! My Brand New iPod Touch 4th Generation is not Keeping Charge

On June,28th I bought myself a brand new ipod touch at The Source and it was keeping charge just fine till I charged it the second time. Last night I charged it for 4 and 1/2 hours last night and used it that night for about an hour or two then after I went to bed shutting it off fully and got up the next morning the stupid thing was completley drained it has been getting a lower and lower charge so I consistently have to have it plugged in. Anyone got any soutions for my problem if not I'm bringing it back for a refund.

See here for different ways to conserve your iPod's battery life.
http://www.apple.com/batteries/ipods.html
B-rock

Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

Hey all,
I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
The ipod runs IOS8 and the mac mini runs Yosemite latest version.
I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
The weird thing is that Photos are fully synchronized with no issue at all.
I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
The automatic sync process always fails any time I try to run it, except for the photos, books etc.
I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
And the remaining space bar shows the ipod's empty.
the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
All songs play normally through Itunes on the Mac Mini.
But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

I have sent my iPod back for servicing because it is cracked, with some dispute with Apple I have managed to get a brand new iPod Touch. Just wondering if anyone has had this problem how long did it take from "Replacement Product Pending" to get bck to UK

I have sent my iPod back for servicing because it is cracked, with some dispute with Apple I have managed to get a brand new iPod Touch. Just wondering if anyone has had this problem how long did it take from "Replacement Product Pending" to get back to the UK

Not really. Is say "pending"
pend·ing
/ˈpendiNG/
Adjective
Awaiting decision or settlement.
Preposition
Until (something) happens or takes place: "they were released on bail pending an appeal".
Synonyms
adjective.
pendent - undecided - unsettled - outstanding - pendant
preposition.
during - until - till - to

HT1212 Brand new IPod Touch asking for a passcode.

Brand new, IPod Touch asking for a passcode. I never put one in. HELP.

Passcode for what?
From whom did you purchase it?

Charging for software on a BRAND NEW iPod Touch?

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