ChaRM and Maintenance Cycles

All,
I am just starting out with implementing the ChaRM functionality on Solution Manager 4.0 SP12.
I have activated the BC Sets and can see how to customise the Change document behaviours but am struggling to understand and prototype the integration of transports & Maintenance Cycles.
I am planning to implement SP15 but until then, I wondered if you could point me in the correct direction for understanding how they work and how to customise the settings for them?
Ideally, I would like a reference site to view this in an operational sense.
Any help is appreciated.
Simon

Simon,
Here you go - there is more on the SAP Service Market Place and e-Training, but this link below is also a great source of information on how to get everything working.
If you have any more specific needs, please don't hesitate to ask - if this answers you question, please set this thread to answered.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm

Similar Messages

ChaRM: Several maintenance cycles in one maintenance project?

Hi!
We are working with urgent correction within ChaRM and thinking about to implement the normal corrections as well.
Our ChaRM workflow for normal corrections is characterized by:
a)corrections with different Life cycle (those who will be processed within 1 week, other with 2 week, etc.)
Questions:
1) Is it possible to have several maintenance cycles for one maintenance project to handle condition u201Ca)u201D?
2) What will happen with all the normal corrections and urgent corrections that have a long life cycle (status: in development, test, etc.) when the charm manager set the status of maintenance cycle in u201CGo liveu201D?
Thank you very much!
H. Thomasson

Hi Holger,
Maintenance cycle and SMI project is a 1:1 relationship.
In status GoLive you will be able to continue developement/work on normal corrections but you will not be able to release any transport requests/create transport of copies so your testings in QA will be limited.
In phase GoLive you are able to import requests into production.
Normal Corrections which have not been released yet are not lost. Depending on your scenario you may switch phases back to "in dev with rel." after you imported into production. It is not necessary to close and recreate maintenance cycles if you use one project for daily/weekly maintenance.
/cheers

Table for maintenance plan and maintenance cycle and Unit

Hello,
I need to know the table where the values are stored for maintenance plan, maintenance cycle and Unit.
I know that we can get the maintenance cycle and unit from MMPT table.
Question 1
If the maintenance plan has only a single cycle then the data is stored in above table MMPT, but if a maintenance plan has mutiple cycles like 1 maintenance plan has maintenance cycle as 364 Days and 1092 days then the data is not stored in MMPt table.
Question 2
Requirement is I need to develop a report where in I need maintenance order, maintenance plan and the relevant maintenance cycle and unit. Supose an maintenance order is created for the above maintenance plan which has 2 maintenance cycle how can I identify for which maintenance cycle the order is created.
Regards,
Narendra

Hi,
Please review PM tables
PM/SM/SD Tables
MPOS                       Maintenance Items
AFAB     Network - Relationships
PLKO     Task list
PLAS
AFFH     Operations
PRT assignment data for the work order
AFFL     Work order sequence
AFFT     Order process instructions
AFFV     Order process instruction values
AFFW     Goods movements with errors from confirmations
AFIH     Maintenance order header
AFKO     Order header data PP orders
AFPO     Order item
AFRC     Table of planned changes to conf.: Automatic goods receipt
AFRD     Default values for collective confirmation
AFRH     Header information for confirmation pool
AFRU     Order completion confirmations
AFRV     Pool of confirmations
AFVC     Operation within an order
AFVU     DB structure of the user fields of the operation
AFVV     DB structure of the quantities/dates/values in the operation
MPOS     Maintenance ITEM
AFWI     Subsequently posted goods movements for confirmations
AUFK     Order master data
AUFM     Goods movement for order
MPLA     Maintenance Plans
BGMK     Master warranty header
BGMP     Master warranty item
BGMS     Text item master warranty
BGMT     Master warranty text
BGMZ     Warranty counter information
CRHD     Work Center Header
CRTX     Text for the Work Center or Production Resource/Tool
EQKT     Equipment short texts
EQST     Equipment link to BOM
EQUI     Equipment master data
EQUZ     Equipment time segment
HIKO     Order master data history
IFLO     Functional Location (View)
IFLOT     Functional location (TABLE)
IFLOTX     Functional location: Short texts
IHGNS     Plant maintenance permit segment
IHPA     Plant Maintenance: Partners
IHSG     Object-related permits in Plant Maintenance
ILOA     PM object location and account assignment
IMPTT     Measuring point (table)
IMRG     Measurement document
KAKO     Capacity Header Segment
KONP     Conditions (Item)
KONV     Conditions (Procedure Data)
OBJK     Plant Maintenance Object List
QMEL     Quality notification
QMFE     Quality notification - items
QMIH     Quality message - maintenance data excerpt
QMMA     Quality notification - activities
QMSM     Notification - Tasks
QMUR     Quality notification - causes
STPOA     Name is does not have an A at the end; BOM items
T001     Company Codes
T001L     Storage Locations
T001W     Plants
T077D     Customer account groups
T003O     Order Types
T352R     Maintenance revisions
T353I_T     Maintenance activity type description
T356     Priorities
T357G     Permits
T357G_T     Table 357G texts
T370A     Activity category for PM lists
TINCT     Customers: Incoterms: Texts
TVKO     Organizational Unit: Sales Organizations
TVKOS     Organizational Unit: Divisions per Sales Organization
TVKOV     Org. Unit: Distribution Channels per Sales Organization
TVTA     Organizational Unit: Sales Area(s)
VIAUFKST     Order selection view
MMPT Cycle detail
Regards
Carlos

ChaRM - Multiple Maintenance Cycles

We now have a Quarterly release cycle; however, we'd also like to have a Weekly release cycle for the smaller break / fix changes that are not true Urgents. We don't want to use UCs for these since we'd like to move them together on Saturday morning. How can we prevent leapfrog issues? For example, if an object is on the Quarterly and Successful Testing is recorded, the object is released. If the the same object is now changed and included on the Weekly Maint Cycle and moved to production, it will be overlaid when the Quarterly Maint Cycle is moved to production. I don't think this is possible, but I was asked to confirm..... Is it possible to re-import all of the Transports from previous weeks at the time the Quarterly ones are moved to ensure all Transports are moved in the order they were actually released? Is there a way to detect / prevent leapfrog issues? What do other companies do?

If you use normal correction for your quarterly release and SDHF corrections for your weekly releases, the normal correction will move ALL transports for the maintenance project including those which are for the SDHF corrections and even those for which the SDHF correction has not been approved for production import.
If you are only using SDHF variants for your process - then there is a possibility to handle this manually through the maintenance cycle directly. There are mass transport move tasks in the task list of the maintenance projects. However, this will require a manual element to your process for the production import.
But as you may already be aware, either of these options are tricky to implement and you need to have someone with a good understanding of development and transports.
Hope this helps...
Cheers
Pranav

CHaRM tasklist (Maintenance Cycle) activation problem

Hi ,
When activating a tasklist for maintenance cycle I get the following error message:
Phase change from 'Created' to 'Development w/o Release' is not possible.
Details: Change transiton is incorrect.
Any ideas anyone on how to resolve this.
Thanks

Hey Sniper,
Try this note: 93398: Status Change from Created to indevelopement is not possiible
let me know whether it works.....
Reward points or usefull answer....
Regards,
Anand....

Error "No maintenance cycle is open for the current system"

Hi,
I'm setting up the ChaRM for test purposes.
I have done everything according to SAP Expert Guided session requirements (like Basic configuration, Landscape and TSMS set-up) and also was reading and checking the following Blog " Change Request Management scenario: Working examples"
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
Everything seems to be ok:
1) Landscape ok, IBase created and active, Partners assigned to each component
2) Maintenance project created and Maintenance cycle set to "Development with release"
3) I can easily create Change request (I tried Normal correction), approve it.
4) When I open Change Document for approved change reques - it gives error "No maintenance cycle is open for the current system" and I can't proceed with setting Change document status to "In development".
In Change Request I indicate the only IBase (1) and as Component - SolMan clent 803, whish is set-up like PRD.
What could be wrong?
I tried reading all threads but did not get solution - there were suggestions to activate maintenance cycle (in my case it active), to check if business partners are assigned to IBase components (in my case done),
What else?
Thanks in advance,
Ausra Gustainiene

Hi Ausra,
Please, take a look at this topic:
Change Request Management scenario: Usual questions and known errors
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
17. Error: "No maintenance cycle is opened for the current system"
Best Regards,
Fernando Rocha

Maintenance Cycle Text from IP03

HI,
How to get the Cycle, Unit and Maintenance cycle text under the tab Maintenance Plan Cycle from the Transaction IP03.??
Regards
Anji

hi,
use these tables.
MMPT
MMPX
T351X.

Inconsistency with maintenance cycle and task list phases in ChaRM

Hi Experts,
I'm deploying ChaRM with SolMan 4.0 SP09.
I was testing a scenario where there are more than one maintenance project open for same landscape (different logical components but values are the same). I have been using maintenance cycle document (in crmd_order) to control phase changes both in task list and in maintenance cycle.
I received an error message stating that the system has reset the status of the maintenance cycle and the end result was that task list phase is one step ahead of the maintenance cycle. This of course causes the situation where certain actions are no longer possible (maintenance cycle in Dev with release but task list already in test => release and import are not possible and reseting phase with task list is prevented by ChaRM).
My question is how do I restore the inconsistency. I have looked for notes (but of course this is not a notes issue) and the internet for solution.
I am very greatful for any hints you may give me!
Kind regards,
Auli

Thank you!
Exactly what I'm trying to do. I'll give it a go and get back to you asap.
BR
Auli

Not able to closing the maintenance cycle of charm

Hi Team
I am not able to close the maintenance cycle of charm.
I had already tried with the phase utility report, I had checked my all authorizations and it is fine.
I had gone through most of SCN queries for same, current phase of project cycle is completed however. Not able see the any error logs in SLG1.
Regards
Harsh

Hi Rishav,
We had resolve the issue as now we are able to close the cycle successfully,
But new CTS project is not being generated, Any idea, should we need to check this with SAP again.
B R
Harsh

Charm implementation: No maintenance cycle is open for the current system

Gurus,
I'm in implementation project to use charm.
I've created SDCR using charm_create, and choose transaction type subject "Development (implementation)"
After approving the change request, so that the status become "Approved", I re-open the request to set into "in development", but there's error:
"No maintenance cycle is open for the current system"
I've checked notes and search the forum but not relevant to my subject.
Please help.
Regards,

Hi Cesar,
I'm facing this issue now. I have followed Dolores blog
- The IBase is wrong: The IBase/component must represent the production system in the project landscape. RP1 is my production
- Lack of authorizations: Assign role "SAP_SOCM_ADMIN" or "SAP_CM_ADMINISTRATOR_COMP" (or equivalent) to the user who would like to approve the change request. I have updated all roles and given the users SAP_ALL
- Project is locked in table /TMWFLOW/PROJMAP: If an error is detected during the processing, then the project might be locked in this table. The customer can unlock it by pressing the refresh button under tab "System Landscape" -> "Change Requests". If there are other error messages shown during the refresh process, the customer must fix those errors beforehand. Refreshed it many times without errors
I'm on the latest level of Solman 7.1 SP8, I have implemented all the new notes as well.
I have attached a screenshot
To me it seems like a bug, but haven't found anything on marketplace. Any help is much appreciated.
Cheers
Jimmy

Assigment maintenance cycle -- system (IBASE) in CharM

Hello!
I have the problem to establish CharM functionality.
When I try to set a urgent correction in status "In Development" I get the following error:
No maintenance cycle is open for the current system
My question are:
- How do this assignment maintenance cycle <--> system (IBASE) work?
- Is it perhaps possible to execute this assignment manually?
- Is there some log files that can be analysed for this problem?
Thanks & regards
Thom

Hi,
About this issue, there is a detail information about this in blog point 6 u201CChanges in the logical components of a project where Charm is already activatedu201D.
This is the link: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15116
So, you have to change the transport route accordingly and then close current maintenance cycle and generate a new one.
Following is the steps.
1: please import all the transport requests which were associated in the current maintenance cycle task list by STMS manually import.
1: change transport route from DEV > PREPROD >PROD to DEV > USER > PROD on the domain controller system.
2: close current maintenance cycle.
3: change the system landscape to DEV > USER > PROD in solar_project_admin.
4: generate a new maintenance cycle.
Thanks
Regards,
Vikram

ChaRM Error - "No maintenance cycle is open for the current system"

Hello All,
I am setting up ChaRM in development system after EGI session with SAP support. I have copied standard transactions to custom ones and created Maintenance and Implementation project to run test of all scenarios.
I now come across error of "No maintenance cycle is open for the current system" after I create a change request and in the change document, I cannot see it link with task list and the error message is displayed. I tried it with custom transaction as well as standard SAP transaction (SDCR) and get the same error.
What links a document to a maintenance cycle? Where can I see the config of this setup? I am trying to see where it is broken. I am using the correct IBASE number (production client in logical component), I tried to create a new logical component, new projects with correct settings but it still gives this error message. Please advice.
Thanks and regards,
Nischal

Hi
did you also unlock the maintenance cycle and open for changes in solar_project_admin by right click
do check this blog
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples-final-points-and-appendix
Question no 17
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
Hope it solves
Regards
Prakhar

Cannot Close Maintenance Cycle in CHARM

Hi,
I'm testing CHARM and I'm trying to set the Maintenance Cycle (SDMN) to "Complete", but it's giving me an error.
Error: "Move to Next Maintenance Phase Rejected"
I was able to go through all the maintenance phases successfully as part of my testing, but for some reason the system will not let me close the maintenance cycle.
How can I find the problem?

Hi,
Follow this note to 1134993.
This should solve your problem.
Feel free to revert back.
-=-Ragu

Maintenance cycle - Charm

Dear All,
I am in process of implementing CHARM and i am facing issue in the process flow for maintenance cycle.
In normal changes - we create change request and a maintenance cycle (MC) is attached to it. Once we change the status to Dev with release then changes are moved to Test system (transport of copies) and after successful testing (actual transport request is released) we change MC status to Test then changes moves to Test system. Then MC moves to Go live and then changes are imported to production. Now when status of MC is go live then we need to change the status back to dev with release which is not working instead it gets insync with the project phase. Kindly let me know if anyone has faced the similar situation.
Can you someone please clarify how mc status should work in case of normal changes.
Regards
Sushant

Hi Sushant,
1. try to change the phase of the project cycle without assigning any Change Document to it .
2. Number Ranges
"Before you can begin using Change Request Management transaction types, you must ensure that a number range is defined for these transaction types. The number range interval determines the sequential numbers assigned to newly created transactions. "
To do so you can use transaction SNUM and enter CRM_SERVIC as the number range object.
The number range interval which the system uses is defined in the transaction customizing in the Transaction Numbering section.
Please check the below link for more details in 3.2.7
https://websmp208.sap-ag.de/~sapidb/011000358700001056012011E.PDF (3.2.7)
Rg,
Karthik

Object to change the SCMA maintenance cycle phase in CHARM

Hi Everyone,
Can anyone let me know what is the Object which can perform the activity of changing the Maintenance cycle phase in SCMA Tcode in CHARM? i know only the change manager will have authorization to do that. i want to know the Role name and the particular object which will perform this activity.
thanks,
Guru

Hi ,
You can follow the below steps.
-> Goto Tcode SUIM
-> Roles -> By authorization object
-> object name : B_SMAN_WPL
-> Execute
This will give you the list of roles that are holding this object.
Cheers!
Veena BJ

ChaRM and Maintenance Cycles

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