ChaRM: Automatically matching Change Manager to IBase Component possible?
Hello gurus,
I am just wondering is it possible to have Change Manager automatically selected by ChaRM according to the value of IBase Compnent?
Any insightful suggestions would be appreciated.
BR Li Li
hi
please refer the suggestion on [this|Re: ChaRM: automatic fill of the field value of Change Manager;
if anything ont clear get back me.
Jansi
Similar Messages
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Ibase component don't copy from RfC to change document
Hi, experts!
I copied standard roles for ChaRM.
When Change manager release for development RfC, proper ibase component don’t copy to change document.
It occurs if I use copied roles.
I don't see miss authorization in ST01.
Have you any idea why it happens?
Thanks,
YuliyaHi Jansi!
Thank you for advice.
I checked settings which described in the blog. It is correct.
I made customizing for copy control.
I have this issue only if use role for change manager. If I do these steps with full authorizations ibase
component copy without any problem. Unfortunately I can’t find miss authorizations.
Yuliya -
Change IBase component in Support Message
Hi experts!
I have the following problem: In SAP note [1080135|https://websmp230.sap-ag.de/sap(bD1kZSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1080135&nlang=DE&smpsrv=https%3a%2f%2fwebsmp209%2esap-ag%2ede] you find a solution on how to prevent the change of the IBase component once the message is created.
I want to do the exact opposite thing. I am looking for a way to be able to change the IBase component of a support message when it is edited.
If anybody knows how to achieve this, I would be very thankful.
Best regards
GeroldImplement BADI CRM_ORDER_FIELDCHECK and set the fields 'IB_IBASE' and 'IB_INSTANCE' to changeable.
For further details see class CL_IM_AI_SDK_ORDER_FC_SV where the fields are initially locked. -
BPM and Change Management Process
Hi,
We have a requirement to automate the change management process. Typical functionality needed is - input the change required, assign priority, organise risk assessment, change approvals, change implementation, send automatic emails to managers etc.
Is BPM a best fit to this kind of Change Management Process?
Thanks
SrikanthHi Srikanth,
It's a good question and I hope this helps.
My short answer is that "it depends...".
Yes, an Oracle BPM process will let your users enter the change required, assign priority, define the change approvals, and send automatically send emails to managers.
Not saying that this is the case here, but sometimes people confuse an application with what BPM does with a process. Ask yourself if your candidate process for BPM has one or more of these characteristics:
Workflow - are there multiple people involved in the editing and approvals over some period of time?
Documentation - as work flows through the process, will you need to gather requirements / documents and associate these with the instance?
Seamless integration - are there systems and or databases involved that you need to integrate into the process?
Efficiency - do you want to ensure that your process continues to flow and escalates when a work item sits too long in someone's queue?
Governance - do you need to have an audit trail of the various people who were involved as a work item instance (a change approval in your case) flowed through the process?
Compliance - do you need to have the change management instances go through a process in a consistent and well documented manner?
Visibility - do you need to gather key performance indicators as instances flow through the process and do managers need to track these in business activity monitoring reports?
Hope this helps,
Dan -
CHARM: Automatic assignement for IBase/Component in Change Request
Hi!
By creation of Change Request the value "IBase / Component" should be filled.
The default values here are: "0" and "0".
Has some one already customizng experience here?
I would like to change the value to e.g. "1" and "314" (my productive IBase).
Thank you very much!
regards
H. ThomassonHi Roel,
many thanks for your response. You talking about service desk issue.
Unfortunately we do not use service desk and create the change requests manually.
As I mentioned of great interest were the issue with customizing of layout and actions within Change requests and documents.
Here some examples:
automatic assignement of change manager to the change request
automatic assignement of Ibase to the change requests
Do you know the customizing procedure here (tcode, documentation) and can help?
Thank you in advance
H. Thomasson -
ChaRM: Customizing of Change Request (IBase/Component)
Hi!
By creation of Change Request the value "IBase / Component" should be filled.
The default values here are: "0" and "0".
Has some one already customizng experience here?
I would like to change the value to e.g. "1" and "314" (my productive IBase).
Thank you very much!
regards
H. ThomassonHi Holger,
I am not sure about CHARM.
But since CHARM is also based on Service Desk functionality, may be the transaction IB52 can help you.
Executing IB52 transaction, will take u to a screen from where u can select your Installed Base using value help. In most of the cases, there will be only one option.
Just select that iBase, in the following screen, you will be able to see all the attributes of your installed base in the Text tab of the lower right part of the screen which is editable. Here you can make the required changes as you wish.
Reward for helpful answers.
best regds,
Alagammai.
Edited by: Alagammai Arunachalam on Sep 25, 2008 12:28 PM -
How to control change request creation for particular IBase Component?
Dear Experts,
Can anybody suggest , how to control change request creation for particular IBase Component?
We have implemented ChaRM which is integrated with SAP ECC & SAP BI.
ChaRM is not integrated with SAP Solution Manager.
End Users are creating support notifications from -Help Menu- Create Support Notification.
The IBase Component is not editable once notification is created. This Ibase is copied to change request when the action-create change document is saved.
Requirement is that, during creation of change document, system should check the IBase component of support notification. If the IBase is related to solution manager system, system should restirct the change request creation.
Kindly suggest how to achieve this.
Regards
VivekHello Vivek,
The way to do what you want is to create a schedule condition for action Create Change Document. The action has to be displayed only when the IBase/Component value differs from SolMan. To add the IBase/Component value to the container so that it can be evaluated during runtime, you will have to create a subtype of BUS2000116 on which condition can be buit.
See the following posts for more information :
Hope this helps,
BR.
Stéphane. -
IBase component number changed
Good day!
After applying SP18 on Solution Manager I have encountered a problem: iBase component number for productive ERP-system has changed three times.
(first it was 50, then 250, then 268, now 691).
Right now the process for keeping up to date information about
satellite systems in Solution Manager is following:
1.All system data is stored at System Landscape Directory (SLD).
2.Once an hour it's automatically transfered to SMSY in Solution Manager via
scheduled task - RSGET_SMSY.
3.After that (or every time SMSY is saved) iBase is updated.
Main question is, why did existing iBase component (productive ERP was
always in list of iBase components) change its number?
How to prevent this from happening in the future?Hi Tolulope,
Please check weather ibase is generated for the development system in IB52, Check the Note 1284794 - SMSY: IBase generation cannot be deactivated.
if Ibase is created for the development system , go to DSWP and the solution that u have maintained the satelite system and do the initial data transfer for Ibase(path would be edit->initial data transfer for Ibase)
hope it should resolve your issue
Regards,
Laxman -
IBASE & Component in Change Request & Ugent correction
Hi,
I have configured CHARM for following landscape details.
Dev-100
QAS-200
Prod-300
For this I have defined the logical component as 100->200->300 & This is working fine. I mention the IBase & Component for Target system i.e. 300 client & Proceed for ChaRM Cycle.
But I am having one more client in Production i.e 310. So Can I maintain one more logical component say 100->200->310 & mention the target client for Ibase & Component for 310 target client . Will it work.
Regards
PKHi PK,
This is std behavior of SDHF : 'The task list of a mainten. cycle contains all the systems that you defined in the maintenance project.
The task list of an urg. correction contains the production system in which the problem occurred, and only the systems on the shortest transport route from the development system to the production system. This implements your urg. correction as quickly as possible.'
Answer to your question is here:
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
under 'Urg. Corrections' node you ll see those lines:
"You can use the program CRM_SOCM_SERVICE_REPORT to import urg. corrections simultaneously into production systems.
You can also import completed urg. corrections into parallel production systems with the program /TMWFLOW/SCMA_BTCH_SYNC_UC, or into parallel testsystems
with the program /TMWFLOW/SCMA_BTCH_SYNC_TEST. You can schedule this program so that it runs in the background periodically during the day, with the job wizard (transaction SM36).
You can also use the background tasks /TMWFLOW/SCMA_TRIMP_UC and /TMWFLOW/SCMA_TRIMP_TEST, which are in the maintenance cycle task list.'
More usefull info are under node : 'Scheduling the automatic import of Urg. Corrections'
Hope this helps !
Regards -
ChaRM Copy Control for Ibase component
Hi Team,
I have created ZDCR which is copy of SDCR. And i have created ZDHF which is copy of SDHF. I have created the ZDHF as a subsequent document from ZDCR. While ZDHF is created, the Ibase component is not getting copied from ZDCR.
How to copy the ibase component from ZDCR to ZDHF?
Thank you for the input.
Regards
KumarHi
you need to maintain the settings
goto spro change request management->extended configuration->copy control
define mapping rules
here choose your entries and check the IBASE column.
this shd solv u prb
Regards
Prakhar -
BO Data Services Change Management with SAP Charm Functionality
HI Gurus,
We have been tasked with automating the Change Management activity for Business objects data Services. The same is currently performed as a manual task which could be prone to errors. We have researched all over the place and we have not been able to find any documentation on in order to carry out this activty through Solution Manager ChaRm functionality.
So, Can SAP Solution manager perform the LCM (Life Cycle management) for Business objects Data Services via means of it CHaRm functionality?
Right now we know that the components for BO are present on Solution manager within the SMSY transaction. We have also been able to create the complete landscape within the same and create a project template for it.
Now the challenge is how do we configure ChaRm in order to move the DI code from one repository to the next?
here are the requirements we are trying to implement:
1. Create a full landscape for Business Objects Data Services within SMSY in Solution manager
2. Create Project template for Business objects Data Services
3. Create RFC connections to Database and BODS Client Servers
4. Configure Charm in order to automate Change Management for Data Service
Please advice.
Thanks,
Nat Hernandez
SAP BO/BW Technical ArchitectHi Natanael
I am also looking for the same
Would you please let me know how did you implement this -
Service Desk - Change IBase component
Hi,
I updated my Solution Manager to the latest available SPs a couple of days ago. After this I found one small problem.
In the service desk, on going to the change option I am unable to change the IBase component. I was able to do this earlier, when I was on SP11
Any idea whether there would be any config which would control this?
Please help.
regards,
Kevin HillDear Friend,
Have you check your authorization assigned to user.
are you authorize to change IBase etc. check and revert.
Most probably it will this error.
Secondly if it is transaction variant .......check IBASE field.....
IF IBASE Field is checked for display only in that case you need to uncheck it open for input.
PLEASE REWARD POINTS. -
CHARM IBase & Component tables
Hi,
I want to know the table names for Change Request (SDCR) & Urgnt Correction (SDHF). I want to capture IBase & Component in Work flow CHARM.
Regards
Praveen KHi PK,
that's pretty complicated to find the table that contains the IBase of a ChaRM Ticket (SDCR, MJ, HF...).
If your purpose is to catch the data for a use in an ABAP you have different ways to do it
1 - use function modul : CRM_ORDER_READ exporting the guid of your ticket and it will returns you in parameter et_service_os-osset-refobject-ib_instance the value of the Ibase
2 - Call Public Method GET_IBASE_OF_CHNG_DOC of Class CL_HF_HELPER that returns the same parameter type than the option 1
Hope it helps
Regards
Khalil -
Significance of IBase, Component and Product ID while creating Change Reque
Hello,
When we create a change request via SOLMAN_WORK_CENTER, we are supposed to provide values for
1) IBase
2) Component
3) Product ID
Ibase can be defined as the way SAP differentiates in a multiple system (APO, CRM, ECC) environment, the corresponding environment.
The values corresponding to IBase can be obtained via IB51,52 and 53 tcodes.
Can the value for IBase obtained via SMSY t code also?
What does component and Product ID signify?
Where can we get values for Component and Product ID?
Is Product ID the same as value we get from menu Option System->Status->Installation Number
Is it necessary to provide all 3 values (i.e. IBase, Component , Product ID) while creating change request?
If Not, how will SolMan identify which system the change should point to?
Or only value for Ibase is enough?
Thanks,
VikasIbase can be defined as the way SAP differentiates in a multiple system (APO, CRM, ECC) environment, the corresponding environment.
The values corresponding to IBase can be obtained via IB51,52 and 53 tcodes.
Can the value for IBase obtained via SMSY t code also?
No
What does component and Product ID signify?
Product ID is not mandatory. I actually hide it in the CRMD_ORDER screen.
Where can we get values for Component and Product ID?
Is Product ID the same as value we get from menu Option System->Status->Installation Number
Component - IB52 as you already mentioned
Product ID - in a customizing table, I've seen it once but can't remember where honestly. As stated, I don't bother with the field
Is it necessary to provide all 3 values (i.e. IBase, Component , Product ID) while creating change request?
The iBase and component are mandatory, odd thing is if you enter the component without entering 1 in the iBase, SolMan will fill the 1 in for you.
If Not, how will SolMan identify which system the change should point to?
By the logical components assigned to your maintenance project. You can actually have transports for more than one production assigned to your change document. For instance you could have a BI and ECC transport assigned to the sane change document. Your tak list will have the dev, testing and production systems for each logical component assigned.
Or only value for Ibase is enough?
I was having this discussion with someone the other day. Since the logical components assigned to the mianteance project really determines what systems you can create transports for, what is the value of the component field? Best I could determine was when you use the Logon on to System action, it points to the one listed in the component field only. other than that, I'm not sure. -
Update manager in IdM automatically when the manager changes in SAP HR
Hi Experts
I have been given a requirement where the manager of a user in IdM should be updated automatically when the manager changes in SAP HR.
The HR extraction job is currently in place and runs every 30mins.
Please could you give me some ideas on how to implement this.
IDM 7.2 SP 6
Thanks
RanHi Deepak
I have been discussing this a bit more in detail with the client. So, the issue is as follows
When a new/replacement manager is hired
When people are moved from one org unit to another
The scheduled extraction job (RPLDAP_EXTRACT_IDM with a variant with the delta tick on) does not update the new manager info in IDM for the relevant users who report to that manager. The client has to run the program (RPLDAP_EXTRACT_IDM with a variant with the delta tick off) manually each time for the affected users which updates the manager info successfully in idm.
I investigated the query LDAP_IDM_QUERY from user group /SAPQUERY/L1 and want to know if the below should be ticked as well. Your thoughts please?
Please advise.
Thanks
Ranjit
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