ChaRM: Change name of Maintenance Cycle

Dear Experts,
Once a Maintenance Cycle is created I have no clue how to change this name.
In the Task List I'm able to change the 'Task Group Name', but this reflect to the MC name in the pop-up when you create a Correction.
Anybody an idea?
Thanks
Roel

Christian,
Indeed I mean the M000 and H000 names.
Maybe they can be changed directly in the DB, but the only thing I found until now is a shortcut '/TMWFLOW/PROJCT' which I'm unable to open in SE16.
I'm trying to find out how I can find the table name behind this shortcut.
Roel

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Object to change the SCMA maintenance cycle phase in CHARM

Hi Everyone,
Can anyone let me know what is the Object which can perform the activity of changing the Maintenance cycle phase in SCMA Tcode in CHARM? i know only the change manager will have authorization to do that. i want to know the Role name and the particular object which will perform this activity.
thanks,
Guru

Hi ,
You can follow the below steps.
-> Goto Tcode SUIM
-> Roles -> By authorization object
-> object name : B_SMAN_WPL
-> Execute
This will give you the list of roles that are holding this object.
Cheers!
Veena BJ

ChaRM: new challenge with maintenance cycle

Dear colleagues,
I have got the following messages for transaction 8157 SDMJ (created from 8156 SDCR):
Header Data No maintenance cycle is open for the current system
Item 1 The item category 'SRVP' is not permitted for product 'SUPPORT_HOTLINE'.
My questions are:
1) Is the product maintenance obligatory for ChaRM?
2) how to detour these errors?
Regards,
Artem Ivashkin

Mainly this errors occurs due to locked maintenance cycle so goto solar_project_admin and then unlock by right click on the top or it may be due to wrong ibase other ,possible reasons are
- The IBase is wrong: The IBase/component must represent the production system in the project landscape.
- Lack of authorizations: Assign role "SAP_SOCM_ADMIN" or "SAP_CM_ADMINISTRATOR_COMP" (or equivalent) to the user who would like to approve the change request.
- Project is locked in table /TMWFLOW/PROJMAP: If an error is detected during the processing, then the project might be locked in this table. The customer can unlock it by pressing the refresh button under tab "System Landscape" -> "Change Requests". If there are other error messages shown during the refresh process, the customer must fix those errors beforehand.
P.S. The 'Check' button under tab 'Change Requests' (the same as transaction /TMWFLOW/CHARMCHK) will only do the checking. On the other hand, the 'Refresh' button will do the checking and update the relevant database entries.
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
check the above reasons mainly refresh
Edited by: Prakhar Saxena on Jun 3, 2011 5:36 PM

Inconsistency with maintenance cycle and task list phases in ChaRM

Hi Experts,
I'm deploying ChaRM with SolMan 4.0 SP09.
I was testing a scenario where there are more than one maintenance project open for same landscape (different logical components but values are the same). I have been using maintenance cycle document (in crmd_order) to control phase changes both in task list and in maintenance cycle.
I received an error message stating that the system has reset the status of the maintenance cycle and the end result was that task list phase is one step ahead of the maintenance cycle. This of course causes the situation where certain actions are no longer possible (maintenance cycle in Dev with release but task list already in test => release and import are not possible and reseting phase with task list is prevented by ChaRM).
My question is how do I restore the inconsistency. I have looked for notes (but of course this is not a notes issue) and the internet for solution.
I am very greatful for any hints you may give me!
Kind regards,
Auli

Thank you!
Exactly what I'm trying to do. I'll give it a go and get back to you asap.
BR
Auli

Charm implementation: No maintenance cycle is open for the current system

Gurus,
I'm in implementation project to use charm.
I've created SDCR using charm_create, and choose transaction type subject "Development (implementation)"
After approving the change request, so that the status become "Approved", I re-open the request to set into "in development", but there's error:
"No maintenance cycle is open for the current system"
I've checked notes and search the forum but not relevant to my subject.
Please help.
Regards,

Hi Cesar,
I'm facing this issue now. I have followed Dolores blog
- The IBase is wrong: The IBase/component must represent the production system in the project landscape. RP1 is my production
- Lack of authorizations: Assign role "SAP_SOCM_ADMIN" or "SAP_CM_ADMINISTRATOR_COMP" (or equivalent) to the user who would like to approve the change request. I have updated all roles and given the users SAP_ALL
- Project is locked in table /TMWFLOW/PROJMAP: If an error is detected during the processing, then the project might be locked in this table. The customer can unlock it by pressing the refresh button under tab "System Landscape" -> "Change Requests". If there are other error messages shown during the refresh process, the customer must fix those errors beforehand. Refreshed it many times without errors
I'm on the latest level of Solman 7.1 SP8, I have implemented all the new notes as well.
I have attached a screenshot
To me it seems like a bug, but haven't found anything on marketplace. Any help is much appreciated.
Cheers
Jimmy

Charm unable to change phase of maitenance cycle

Hi Experts
We configured charm in our Implementation landscape with 5 Tier and while changing the phase from Test to Go-live prepration
we dont see the next phase option in actions tab and also getting below error
"Lower-level change procedures to be checked"
Now we are in test phase of the maintenance cycle of the project implementation landscape
When we click on actions tab we can see Reset to previous phase, Update maintenance cycle and go to tasklist .Cant find next phase and showing above error
Please help to solve on this or let me know if anythign to be checked
Regards
Saravana

Hi Saravana,
Please check if you have maintained in SM34 -> AIC_SETTINGS-> <Transaction type>
Thanks
Vikram

Not able to complete Maintenance Cycle in CHARM Maintenance Project

Hi,
While completing the CHARM Maintenance Project, getting following error:
"Error RFC destination
/TMWFLOW/TL_COMPL_CHK_TR_WO_TL: New Maintenance
Cycle M000000177"
Because of this error I am not able to complete the Maintenance Cycle, i.e. not able to change the status of Maintenance Cycle to 'Completed'
Regards
PK

hi PK
please refer the posiblities on
[cannot close maintenance cycle|Cannot Close Maintenance Cycle in CHARM;
jansi

Assigment maintenance cycle -- system (IBASE) in CharM

Hello!
I have the problem to establish CharM functionality.
When I try to set a urgent correction in status "In Development" I get the following error:
No maintenance cycle is open for the current system
My question are:
- How do this assignment maintenance cycle <--> system (IBASE) work?
- Is it perhaps possible to execute this assignment manually?
- Is there some log files that can be analysed for this problem?
Thanks & regards
Thom

Hi,
About this issue, there is a detail information about this in blog point 6 u201CChanges in the logical components of a project where Charm is already activatedu201D.
This is the link: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15116
So, you have to change the transport route accordingly and then close current maintenance cycle and generate a new one.
Following is the steps.
1: please import all the transport requests which were associated in the current maintenance cycle task list by STMS manually import.
1: change transport route from DEV > PREPROD >PROD to DEV > USER > PROD on the domain controller system.
2: close current maintenance cycle.
3: change the system landscape to DEV > USER > PROD in solar_project_admin.
4: generate a new maintenance cycle.
Thanks
Regards,
Vikram

ChaRM Error - "No maintenance cycle is open for the current system"

Hello All,
I am setting up ChaRM in development system after EGI session with SAP support. I have copied standard transactions to custom ones and created Maintenance and Implementation project to run test of all scenarios.
I now come across error of "No maintenance cycle is open for the current system" after I create a change request and in the change document, I cannot see it link with task list and the error message is displayed. I tried it with custom transaction as well as standard SAP transaction (SDCR) and get the same error.
What links a document to a maintenance cycle? Where can I see the config of this setup? I am trying to see where it is broken. I am using the correct IBASE number (production client in logical component), I tried to create a new logical component, new projects with correct settings but it still gives this error message. Please advice.
Thanks and regards,
Nischal

Hi
did you also unlock the maintenance cycle and open for changes in solar_project_admin by right click
do check this blog
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples-final-points-and-appendix
Question no 17
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
Hope it solves
Regards
Prakhar

Maintenance cycle - Charm

Dear All,
I am in process of implementing CHARM and i am facing issue in the process flow for maintenance cycle.
In normal changes - we create change request and a maintenance cycle (MC) is attached to it. Once we change the status to Dev with release then changes are moved to Test system (transport of copies) and after successful testing (actual transport request is released) we change MC status to Test then changes moves to Test system. Then MC moves to Go live and then changes are imported to production. Now when status of MC is go live then we need to change the status back to dev with release which is not working instead it gets insync with the project phase. Kindly let me know if anyone has faced the similar situation.
Can you someone please clarify how mc status should work in case of normal changes.
Regards
Sushant

Hi Sushant,
1. try to change the phase of the project cycle without assigning any Change Document to it .
2. Number Ranges
"Before you can begin using Change Request Management transaction types, you must ensure that a number range is defined for these transaction types. The number range interval determines the sequential numbers assigned to newly created transactions. "
To do so you can use transaction SNUM and enter CRM_SERVIC as the number range object.
The number range interval which the system uses is defined in the transaction customizing in the Transaction Numbering section.
Please check the below link for more details in 3.2.7
https://websmp208.sap-ag.de/~sapidb/011000358700001056012011E.PDF (3.2.7)
Rg,
Karthik

ChaRM and Maintenance Cycles

All,
I am just starting out with implementing the ChaRM functionality on Solution Manager 4.0 SP12.
I have activated the BC Sets and can see how to customise the Change document behaviours but am struggling to understand and prototype the integration of transports & Maintenance Cycles.
I am planning to implement SP15 but until then, I wondered if you could point me in the correct direction for understanding how they work and how to customise the settings for them?
Ideally, I would like a reference site to view this in an operational sense.
Any help is appreciated.
Simon

Simon,
Here you go - there is more on the SAP Service Market Place and e-Training, but this link below is also a great source of information on how to get everything working.
If you have any more specific needs, please don't hesitate to ask - if this answers you question, please set this thread to answered.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm

Completing / closing Charm Maintenance Cycle

Hi All,
I am trying to close the CHARM Maintenance Cycle. But get an RFC related error as mentioned below.
"Error RFC destination
/TMWFLOW/TL_COMPL_CHK_TR_WO_TL: New Maintenance
Cycle M000000177"
The user id which is trying to close the maintenance cycle in Solman,Is it necessary to have the same user id in Satellite system Development '000' client, with proper RFC connections.
Regards
PK

Hi,
Regarding the error "Error RFC destination
/TMWFLOW/TL_COMPL_CHK_TR_WO_TL" when closing the cycle:
This is usually an issue with the READ RFC user authorizations.
Please add to the READ RFC users to your DEV system (in all
clientsincluding client 000) the appropriate authorizations (e.g.
profile S_TMW_CREATE).
Please see also point 19 of this SDN blog:
Change Request Management scenario: Usual questions
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
Hope this helps.
Cheers
SH

ChaRM Maintenance Cycle created incorrectly

Maintenance Cycle was created incorrectly, and is now in status of Development without Release. Maintenance Cycle cannot be used, or closed and status cannot be changed. Any suggestions on how to close this maintenance cycle? Thanks

Start program /TMWFLOW/TL_COMPLETE_FORCE (see note 1345459), type in the cycle task list name you got from the cycle transaction document flow.
The above is from #9 of Doloreu2019s excellent blog
Change Request Management scenario: Usual questions and known errors
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors

Maintenance cycle linking to change request

hi all,
we have copied std change request sdcr to zdcr and have modifed it by adding action and conditions to it. please advice on the following:
- when creating a followon document, i am not getting a pop up window asking for selection of maintanance cycle. whereas i am getting the pop up window for standard change reuqest. am i missing something here.
Points will be awarded for helpful answers.
regards,
imran

Hello Imran,
As far as the maintenance cycle and my knowledge concern, this maintenance cycle pop up should come when Change Manager (user in ChaRM) authorizes the Change request Document created by Service Desk Employee provided the required authorizations are given to Change Manager. Please let me know the authorizations for Change Manager in your system. If it is a sandbox or development system, you can try assigning the sap_all to change manager and check whether maintenance cycle pop up coming or not.
Hope it helps.
Regards,
Satish.

Not able to closing the maintenance cycle of charm

Hi Team
I am not able to close the maintenance cycle of charm.
I had already tried with the phase utility report, I had checked my all authorizations and it is fine.
I had gone through most of SCN queries for same, current phase of project cycle is completed however. Not able see the any error logs in SLG1.
Regards
Harsh

Hi Rishav,
We had resolve the issue as now we are able to close the cycle successfully,
But new CTS project is not being generated, Any idea, should we need to check this with SAP again.
B R
Harsh

ChaRM: Change name of Maintenance Cycle

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