CHARM configuration in SOLUTION MANAGER 4.0
Hi All,
Please help me to get the detailed documentation on configuring Change Request Management in SAP Solution Manager 4.0.
Thanks,
Sateesh
I have a question regarding the organization of Solutions in Solution Manager.
First, I have 3 solution manager boxes
1 Sandbox
2 Dev
3 Prod
In sandbox, I have a sandbox 'solution' that contains all sandboxes
In dev, I have no 'solution'
In production, I have all dev through production boxes lumped into one 'solution'.
I was thinking that maybe I should break up the solution in Production to have only prod boxes, and then build one in dev that contains dev and qa boxes.
My question is that when I configure CHARM to manager transports, will that work to separate DEV/QA from Prod OR will I need all the dev, qa, prod boxes in one 'solution' since that is how transports flow??
Similar Messages
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CHARM configuration on solution manager 4.0
Is client specific transport routes (extended transport) must for CHARM configuration?
Can somebody provide step by step documentation for CHARM config on solution manger 4.0Hello Deepen,
Please use the following links to know more about Change Request Management.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
also the following links,
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English"
check the ppt,
http://service.sap.com/solutionmanager
Goto Media Library --> Use Case Presentations --> SAP Solution Manager - Change Request Management
Service.sap links provide a useful guide and sim file to show various step useful for implementing the same.
https://websmp201.sap-ag.de/~sapidb/011000358700004508362006E
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
https://websmp201.sap-ag.de/~sapidb/011000358700006932712005E.sim
Hope the above links are helpful.
Regards,
Satish. -
Solution Monitoring configuration with solution manager 4.0
Hi Friends,
I have to the Solution Monitoring configuration with solution manager 4.0.
Please provide steps or screen shot if any body having that.Hi,
Check <a href="https://websmp108.sap-ag.de/sapidb/011000358700005479192006E.sim">this.</a> and <a href="https://websmp108.sap-ag.de/sapidb/011000358700006936062005E.sim">this</a>.
This will solve your problem.
Feel free to revert back.
--Ragu
Message was edited by:
Raguraman C -
EWA Configuration in Solution Manager 7.1 in SP08
Hi All,
Could any one please advice on the Changes that has been taken place for EWA configuration in Solution Manager 7.1.
Warm Regards,
Sudhakar GHi
In addition to above also check below wiki link
How to create an Ad Hoc EWA report in Solution Manager 7.1 - Solution Manager - SCN Wiki
and below as well
Step By Step Process to configure SLD, MOPZ & EWA in Solution Manager 7.1 SP 8
I assume you have done post setup etc
Regards
Prakhar -
AS Java (Config Wizard Configuration to Solution Manager)
Hello.
While I try to configure "NW:Solution Manager-AS Java(Config Wizard configuration to Solution Manager)" in NWA I receive the following error:
Error: Name or password is incorrect (repeat logon)
Step: J2EE User: SOLMAN with SID and Client extension
Why the program uses the user "CTC_NULL" (in the attached log) to login to the destination?
I never created such user.
I am grateful for every tip.
Log:
J2EE User: SOLMAN with SID and Client extension
Description
No specified detailed description
State
START_ACTION_ERROR
Result
A user with the name SM2CTCSMR001 exists in the System
Checking the step
Please go to the J2EE Engine Useradministration using an user with administrator role (e.g. Administrator)
Take care that 'user' is selected in the combo box and enter the user name SM2CTCSMR001 into the input field, then press the 'Start' button
If the user exists, he will be shown in the table, if you select the entry you can see details about him
Executing the step manually
Please go to the J2EE Engine Useradministration using an user with administrator role (e.g. Administrator)
Press the 'Create User' button
The create user dialog appears
Please execute following steps in the 'General Info' Tab to create the user:
In the input field Logon-Id enter the name SM2CTCSMR001
In the combo box 'Security Policy' select the entry 'System User (Internal RFC and Background Processing)'
Please enter a password and confirmation for the user
Press the save button to save the user
Support Information
Type of Action
InvokeServiceDebug Events
error message
Error: Name or password is incorrect (repeat logon)
InvokeService:J2EE User: SOLMAN with SID and Client extension
Library: sap.com/tclmconfig~content
SourcePath ./com_sap_sm_ctc_scenario_simulate/com_sap_sm_ctc_scenario_ui_process/ext_1206447991146/proc_1197052628227/proc_1207325025157/proc_1207755933502/maintainUser
Time 2012/02/29 at 08:46:42
WSDL content/common/service/usermanagement/maintainUser.wsdl
Destination parameters
user : CTC_NULL
password : % secure content %
host : host1
sysnr : 00
client : 000
language : EN
Execute Java Service
Library: sap.com/tclmctcutilcore_ear
Class: com.sap.ctc.util.core.services.UserFacade
Method: void com.sap.ctc.util.core.services.UserFacade.maintainUser(java.lang.String, java.lang.String, java.lang.String)
Arguments (3)
userName : SM2CTCSMR001
password : % secure content %
userType : password1
InvokeService- Result: ERROR
Refresh Env. Messages: false
Duration: 0.141 sec
Exception Class: com.sap.mw.jco.JCO$Exception
Exception Message: Name or password is incorrect (repeat logon)Hi,
As far as we could see, you're facing an authorization issue. To solve
that...
Can you check that the user executing the task (SOLMAN, i suppose) is
assigned the authorization - you can run an authorization trace using
transaction ST01 (check only the authorization box) and reproduce the
issue. The resulting trace should show which authorization failed. Once
this is established the necessary authority can be assigned to the user.
Thanks,
Regards
Vikram -
Service desk configuration for solution manager
hi this ,
sudheer i have configured the service desk configuration on my solution manager system with all satellite system, i have mapped all business partners in my satellite systems to solution manager , and also iam able to see all messages are send by business partners using DSWP transaction, but how to see reply from solution manager sytem to satellite system ( message inbox of satellite system)
can any body tell the configuration of satellite system to see reply message from solution manager ?
thanks and regards
sudheerkoppala@ g ma il .com>
sudheer koppala wrote:
> sudheer i have configured the service desk configuration on my solution manager system with all satellite system, i have mapped all business partners in my satellite systems to solution manager , and also iam able to see all messages are send by business partners using DSWP transaction, but how to see reply from solution manager sytem to satellite system ( message inbox of satellite system)
> can any body tell the configuration of satellite system to see reply message from solution manager ?
There is no "message inbox" in satellite systems, but you can use the SAP Solution Manager to have a central access to all reported messages.
Configure Work Center "Incident Management" in SAP Solution Manager and grant access for message reporters.
See answers to similar question in accessing the service desk message from satellite system
Best regards,
Ruediger -
Prblem Service Desk configuration in Solution Manager 4.0
Hi All,
Here I have done the configuration of Service Desk in Solution Manager 4.0 by using the document which I have for release 3.2. However I have face some problem in Step Initially create and Assign the Satellite Systems as iBase C and Manually create and Assign the Satellite Systems as iBase Co .So I exclude above mention step. But still I am able to create the support message from Satellite Systems.
So can please let me know whether it will work fine in upcoming time or Do I need to test my Service Desk configuration for same.
Moreover please let me know how to test Service Desk configuration for real time environment.
Following are the step and problem which I face while doing the Service desk configuration.
<b>STEP 1 #Initially Create and Assign the Satellite Systems as iBase C</b>
To be able to use the Service Desk and Change Request scenarios in SAP Solution Manager, you need to define the Installed Base (iBase). An iBase component has to be created for each satellite system from which Service Desk messages will be sent to the SAP Solution Manager system.
The iBase components for the iBase structure SOL_MAN_DATA_REP (installation 1) can be created and assigned either automatically or manually. Note that these components and the assignments can only be created once automatically for every solution. To refresh your existing iBase data execute IMG activity Manually Create and Assign the Satellite Systems as iBase Components.
Requirements:-
You have defined your system landscape in the Solution Manager System Landscapes(transaction SMSY).
Activities:-
1. In transaction SOLUTION_MANAGER, open a solution.
2. Choose Operations -> Service Desk.
3. Choose Edit -> Initial Data Transfer for iBase.
The data is copied automatically. The iBase systems for the solution are automatically assigned to SOL_MAN_DATA_REP (installation "1"). An iBase component is created for each system installation number (which can be displayed by choosing System -> Status).
For each solution repeat these steps.
<b>Problem in STEP1 :-</b> I am not able to check the System  Status.
<b>STEP 2 #Manually Create and Assign the Satellite Systems as iBase Co</b>
In this IMG activity, you define the Installed Base (iBase) manually, i.e. for refreshing existing iBases after solutions have been changed.
An iBase component has to be created for each satellite system from which Service Desk messages will be sent to the SAP Solution Manager system.
Activities:-
1. In transaction Change Installed Base (IB52), use the input help (F4) to find the Installed Base with external ID SOL_MAN_DATA_REP.
2. Continue as follows:
If SOL_MAN_DATA_REP does not exist:
a) Call transaction Create Installed Base (IB51).
b) Choose iBase Category 01 (Installed Base).
c) Choose Enter.
d) Specify the iBase header data in the iBase section.
e) Specify the external ID SOL_MAN_DATA_REP and enter a short description.
If SOL_MAN_DATA_REP exists:
a) Choose iBase No. 1 (SOL_MAN_DATA_REP).
b) Choose the SAP WEB AS component.
3. To assign the systems as iBase components, go to the Text item tab.
Three components are included in the standard package.
4. Add all the satellite systems as text items to the table:
o Column Short text: Description of the system
o Column Identification: System ID, space, installation number
5. Save.
After changes have been made to a solution, repeat these steps to update system landscape data for iBase.
Note:-
Every system is only listed once in the iBases. That means a system is not listed in an iBase if it has been listed in another iBase before.
<b>Problem in STEP2:-</b> Here I am not able to find Text item tab as per point 3 .
<b>STEP 3 # Assign Business Partners to iBase Components</b>
You need to assign business partners to the new iBase components.
Activities:-
1. In transaction Change iBase (IB52), choose Goto -> Partner
2. Assign business partners with the following functions to the new iBase component systems:
o Administrator
o Key User
o Sold-to Party
3. Save.
4. Repeat these steps for each iBase component.
<b>Problem in step3 :-</b> In IB52 t-code screen there no any menu path like goto  partner
Thanks a lot,
HarshalHi Harshall,
You have to enter the value as 1 in Installed base field and then press enter.
You will be taken inside and then you will be able to see the Goto - Partner screen.
Hope this will help.
Please reward points suitably.
Regards,
Naresh. -
Problem in Application Help Configuration in Solution Manager
Hi Experts,
Here I facing one problem during Application Help configuration..
When I am going through application help for Solman Configuration it's taking me to standard erp help..
Where as in SR13, under PlainHtmlHttp,
In path tab I had given <b>saphelp_sm40/helpdata</b> for solution manager document.
But for other standard t-code it's giving actual application help.
where for SMSY,SOLAR01 etc i am not getting the application help.
Looking for advices.
Thanks & Regards,
Sumanta ChatterjeeDear Sumanta,
This depends on how you want to (or how you can) use this http://help.
sap.com site.
At first you must be aware of the different areas on this site, these
areas have different URL structures, for example:
- http://help.sap.com/saphelp_erp2004 <<< for mySAP ERP
- http://help.sap.com/saphelp_47x200 <<< for R3 Enterprise
- http://help.sap.com/saphelp_nw04 <<< for SAP NetWeaver 04
- http://help.sap.com/saphelp_sm32 <<< for SAP Solution Manager 3.2
The main problem is that in the area "http://help.sap.com/saphelp_sm32"
there is only online documentation for the Solution Manager
functionality.
Can you please check the table SBAON_CCHK with transaction SE16.
The following record must exist:
MANDT COMPONENT NAME_EN
xxx ST Solar Help
If this record does not exist, please create this record manually.
This should help resolve the issue.
Regards
Amit -
System monitoring configuration in solution manager EHP1
Hi all
I am in a bit of fix
We have upgraded our solution manager devlopment to EHP1
Now I have added one system through SMSY in solution manager to configure system monitoring
I have generated all the RFC's,I have created the logical component and solution and assigned the system to the solution
When I check my solution it is looking fine
Now when I go within solution and click on the tab system monitoring
It shows me on the left hand side -> Set up system monitoring
when I click on Set up system monitoring on the left part of SAP screen,strangely it doesnt take me to the activation of screen monitoring,it just shows me the best practices documents on the right side but nothing more than that
I have checked many guides,blogs and SAP tutors anfd have followed them but strangely I am not been able to go to the screen for activating system monitoring
Are there any activities that need to be done after upgrading to EHP1?
Are there any services to be activated for system monitoring?
Please advice
RohitI'm not 100% sure that it is necessary, but it won't hurt.
Perhaps the essential adjustment you need for system monitoring is being done in there.
It won't hurt -
Post-Installation and Configuration of Solution Manager 7.1
Dear community,
we are a SAP Channel Partner and want to offer SAP BO support; therefore I am about to set up the Solution Manager 7.1 on a Windows 2008 R2 host with Oracle Database 11g. The installation has been completed successfully and I have applied our permanent license, but performing the following post-installation steps some problems and questions have arised. Because I don't want to write a novel right here, let's begin with the first issue:
Updating the Solman, as suggested in post-installation.
I want to update my ISS to SP 04 and followed the common instructions using ESPIN and SPAM (see, for example, this thread: ).
That means, all packages have been loaded from ESPIN into SPAM. The problem is, that I have SPAM version 0039, but I get error message "you need at least version 0040" when I try to start the update queue. Also, I am not able to download a newer version of SPAM from SMP (702-0043 and 702-0045 are available there), because I need MOPZ for that (a message comes up telling me that items in my download basket have to be confirmed before I am allowed to download them), which will be available not before basic configuration during solman_setup later on.
So, what to do? Is there another way to get that 5MB SPAM update or do I have to go on with the old version?
Thanks in advance
Sönke
Edited by: Sönke Schnurr on Dec 29, 2011 4:15 PM (small addendum)Okay, I am just re-installing my Solution Manager 7.1, because I couldn't solve my SPAM problem (linked thread in my next-to-last post).
I would like to configure the whole SAProuter SNC thing now. The Solution Manager host is the same which has the SAProuter installed. I have already registered and certified it and created the Windows Service which starts the SAProuter (saprouter -r -S 3299 -G routerlog -K u201Cp:CN=XXX, OU=YYY, OU=SAProuter, O=SAP, C=DEu201C), XXX and YYY being the appropriate values.
Now I want to create my saprouttable. A beta version is this one here, based on some tutorials in the internet:
KT "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 194.39.131.34 3299
KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 3200
1. deny all other connections
D * * *
Do you think it's alright? I'm connecting via host port 3299, so the first two lines should be alright, shouldn't they?.
The fourth line P ? The local IP address of my host? What is that line for at all?
Another question: The connection to OSS doesn't work yet, probably because of our local hardware router firewall. Which ports do I have to forward? I suppose it is just 3299?
An elaborate answer would be highly appreciated!
Regards
Sönke -
Alert Mail configuration in Solution Manager 7.1 for Portal Runtime errors
Dear Friends,
We have EP7.01 SP5 installed on windows environment with Oracle DB. Also we have SAP EHP 1 for SAP Solution Manager 7.0.
Please help to provide steps to configure
proactive mail alert configuration ,
GRMG for High availability
Any portal runtime errors
for PORTAL services in Solution Manager.
Regards,
Venkat.Hello Venkat,
You will have to include the Portal system in the Central System administration of your Solution Manager.
As the EP system will be monitored by a sapccmsr running with -j2ee option this one can be configured separately. The agent will be started using the monitoring segment of the J2EE instance and therefore can be started more than once.
Here you should also use the latest sapccmsr agents.
The following link provides details on the required agents:
http://help.sap.com/saphelp_nw2004s/helpdata/en/ca/118110ff542640b7c86b570cc61ae3/frameset.htm
Please refer the below notes.
214247 RZ20: Questions on configuration of monitoring data
704349 Activating the CCMS monitoring for TREX 6.1 (NW2004
Note the EP system can only be monitored by using the SAPCCMSR agents. and then by implement a central autoreaction method you can generate e-mails from CCMS.
Automatic emails will get generated when certain thresholds are met. You must configure the thresholds from the central monitoring system for the nodes that you want email to be generated.
Please follow the steps in the note to configure central auto reaction.
429265 CCMS monitor architecture: Central auto-reaction
In the central monitoring system ( Solution Manager in your case ), Goto RZ20, choose the monitor for the nodes that you are monitoring. Select the node, click properties, & check the threshold values.
Also refer to the following notes:
547024 - Transfer the EP 5.0 Monitoring-Data to SAP CCMS
644783 -P 6.0 Monitoring via CCMS / SolMan
Also, check the following link that has information on portal monitoring :
http://service.sap.com/~sapidb/011000358700002004322004E
I guess this is a whole lot of information to assimilate and will be helpful to you to setup what you intend to.
Regards
Amit -
Change Management u0096 Central Configuration u0096 Solution Manager 4
I am working in Change Management for solution manmager 4. I have configured maintenance project.
But I can not see Project Cycle tab in System landscape table of project maintenance transaction code SOLAR_PROJECT_ADMIN.
SM 4 patch level is - ST 400 0008.
Also I would like to know where should I configure TMS for satellite systems? (e.g. ECC system DR0-100 client?). In ECC system or in SM 4 system?
Please suggest.
Regards,
DarshanHi Darshan,
you have to configure the TMS in the satellite system (Domain Controler). It is described in the IMG -> Solution Manager ->..-> scenario. spec. Settings -> change request management -> standard settings -> TMS.
E.g. you have to establish inter domain links, client spec. transport routs (CTC=1), you have to set CTS-Project IDs mandatory for all used clients..., everything described in the IMG.
Regads,
Udo -
Step by Step configuration of Solution Manager
Hi,
Can anyone send me stepwise guidelines of Solution manager cofiguration in the landscape in ppt or word format?
Thanks in Advance.
Regards,
Prasad DixitHi Prasad,
The Configuration guides and teh Installation guides available in Service market place are accessinle from this link.
https://websmp208.sap-ag.de/solutionmanager
Please check them for information.
Br,
Sri
Award points if helpful. -
STMS configuration at solution manager
Hi all
We have to configure STMS in our newly installed solution manager . How to configure our STMS . ? Which configuration i have to select . Single , Sevelopment and production or Three systems in group ?
Regards
SelvanHi,
I am sending you a link.
Please click this link and you will come to know how to configure TMS.
Link: http://help.sap.com/saphelp_nw04/Helpdata/EN/44/b4a2a27acc11d1899e0000e829fbbd/frameset.htm
or
Link: http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/e0fd943b-9ed8-2a10-90ae-e990f0c3ae56&overridelayout=true
Hope this helps you.
Regards,
Sharib Tasneem
Edited by: shar001 on Oct 29, 2009 10:05 AM -
Problem in "Diagnostic configuration" in Solution Manager 7 ehp1
Hi All
I try to execute "Diagnostic configuration" step in my solution manager 7.0 ehp1.
I have executed all the basic configuration in my SM.
I executed transaction solman_setup -> select step "Automatic
Configuration" -> "Diagnostic configuration" and appear this error
message:
Service cannot be reached
What has happened?
URL
http://<hostname>:8000/webdynpro/dispatcher/sap.com/tcsmdnavigation/StandaloneApp call was terminated because the corresponding
service is not available.
Must I activate any service from transaction sicf? if yes, which service must I activate?
Thanks in advance for collaboration.
best regards
giovanniHi!
We are facing the same problem.
http://xxxxxxxxxxxxx::8000/webdynpro/dispatcher/sap.com/tcsmdnavigation/StandaloneApp?APP_ID=ADMIN_INTROSCOPE_AGENT
500 Internal Server Error
SAP NetWeaver Application Server 7.00/Java AS 7.00
Failed to process request. Please contact your system administrator.
Did you find any solution to the issue? The note 1276263 is not availible.
/Anton Renberg
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