ChaRM in solution manager

Dear experts,
We had implemented the SM3.2 (change request management ,EWA and Support desk) in 3-tier landscape, my question is whether we can implement the Change Request Management in 2 tier landscape .
The scenario which we have is 2-systems -
Production with 700 & 900 client and Development with 200 , 300 , 400 .
200---Development client
300---Customizing client
400---Testing client
700---Pre production client
900---Production client
Usually by normal transport system we use to take the request from 200 & 300 to 400, after that we again test it in 700 then take it to 900 production client.
Now please suggest that how we can configure change request in this scenario, if not possible can clients within the system be configure as different system.
can we configure the ChaRM as 200>400>900 where 200 & 400 are the clients of same server or 200>700>900 .
Thanks in advance|| urgent
Chirag Kohli

Dear cherry , prakash and tom..
See i think i am still not able to clear the scenerio.....
1. Dev box is having 200 300 400 clients
2. Prd is having 700 900 client ..now i want to take the request by both of following routes -->
1. 200--> 900....as the 200 is workbench client so testing not required
in this case i got stuck after releasing the request frm dev server .........now no option in change document for importing it directly to production is there .
2. 300-->400 for testing in dev customzing scenerio.
then 300--> 700 for testing in PRD customzing scenerio.
then from 300 --->900.
no idea how to do this.
i hav done all the customizing required alongwith CTC=1 extended tr. control as i have already had configured CHARM in 3-system landscape
simply i want to ask that what should be the TMS route structure for such kind of scenerio.
Also u have mentioned that it can b done through transport gr.........is it transport gr or transport target group u are talking abt.
it will be very grate full if u can forward me the e-mail id at [email protected]
chirag

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Hi Experts,
Many ppl must hv downloaded CDs frm this path.............................but no one is helping......................
When i follow the path:
1. Go to http://service.sap.com/swdc
2. Select Downloads--> Installations and Upgrades --> Entry by application Group -
3. Then Click SAP Technology Components --> SAP Solution Manager --> Solution Manager 4.0
No path / link for downloading CDs appear there ,and no content /download tab is there even though iam using administrative S User Id to see it, plz revert,iam struggling..............why is it so happening .......................................Revert at earliest ,this is very urgrnt .................i want to download CDs at earliest......................
Points guaranteed.
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Hello Deepen,
Please use the following links to know more about Change Request Management.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
also the following links,
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English"
check the ppt,
http://service.sap.com/solutionmanager
Goto Media Library --> Use Case Presentations --> SAP Solution Manager - Change Request Management
Service.sap links provide a useful guide and sim file to show various step useful for implementing the same.
https://websmp201.sap-ag.de/~sapidb/011000358700004508362006E
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
https://websmp201.sap-ag.de/~sapidb/011000358700006932712005E.sim
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ChaRM in solution manager

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