ChaRM Process Flow and user authorizations

Hello!
I configured ChaRM functionality within SAP Solution Manager 4.0 (SP 13).
I have the following question about the appropriate authorizations in CharM:
<b>- What are the steps and made by whom?</b>
(from create a service Desk message in satelite system to create, approve and process Change Request e.g. urgent correction in SAP Solution Manager)
- <b>How is responsible for the creation of a change request e.g. urgent correction?</b>
(SAP_SOCM_REQUESTER
SAP_CM_ADMINISTRATOR_COMP
SAP_CM_DEVELOPER_COMP)
- <b>Does some documentation exist describing the assignment of authorization roles (e.g.SAP_CM_ADMINISTRATOR_COMP)to the tasks in ChaRM?</b>
E.g. for Requester, Approve person, Developer, End User,..
Thank you very much!
regards
Thom

Hi Sid,
There is a concept called transport of copies (ToCs) which will help you in this situation.
Transport of copies can move the changes to TEST environment when ChaRM project is "in development".
Transport of copies can move chang only to next system i.e. TEST and cannot move further to production system.
Developers can test and revert back the change untill test is successful without any effect on the flow of the change documents. Once development is as per requirement, regular transport request can be released from D -> Q -> P.
Thanks,
Ambarish

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