ChaRM: SDTM Test Message, no actions available

Hello Solution Manager Gurus, in our system, when a Test message is created it can be set to In Process, but when it is In Process there are no actions available.
This is the contents of the action determination log:
Determination started
Application: CRM_ORDER action profile: SDTM_ACTIONS
Application class: CL_DOC_CRM_ORDER_H GUID: DF014BC822CBE4F1AC2A0014227724B9
Action ON_CREATE_TM (During Creation)
1 conditions for action ON_CREATE_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action CHECK_STATUS_TM (Checks Consistency)
1 conditions for action CHECK_STATUS_TM were read
Condition 1 returns an action template
Number of action templates from the determination: 1
Action CHECK_STATUS_TM type MET was generated and added
Action Merging: One Unprocessed Action with Equality Check
An identical action has been determined again
Action CHECK_STATUS_TM of type MET is kept
Action CHECK_STATUS_AGAIN_TM (Check Test Message Again)
1 conditions for action CHECK_STATUS_AGAIN_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action LOGON_TM (Logon to System)
1 conditions for action LOGON_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action IN_PROCESS_TM (Take "In Process")
1 conditions for action IN_PROCESS_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action TO_RETEST_TM (Pass to "Retest")
1 conditions for action TO_RETEST_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action TESTED_AND_OK_TM (Confirm Correction)
1 conditions for action TESTED_AND_OK_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action WITHDRAW_TM (Cancel Test Message)
0 conditions for action WITHDRAW_TM were read
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Balance follows
Edited by: Richard Bailey on Jan 14, 2010 4:32 PM

Here is the balance of the log:
Action TESTED_AND_NOT_OK_TM (Reset "In Process")
1 conditions for action TESTED_AND_NOT_OK_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action RELEASE_REQUEST_TM (Release Transport Requests)
1 conditions for action RELEASE_REQUEST_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action CREATE_REQUEST_TM (Create Transport Request)
1 conditions for action CREATE_REQUEST_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action CREATE_TASK_TM (Create Task)
1 conditions for action CREATE_TASK_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check
Action NAVIGATE_TO_TASKLIST_TM (Go to Task Plan)
1 conditions for action NAVIGATE_TO_TASKLIST_TM were read
Condition 1 is not fulfilled
Determination did not deliver any action templates
Action Merging: One Unprocessed Action with Equality Check

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I have read your Weblog. It makes sense to me. Thanks a lot for your help! However, I still have some questions and listed them as following. Could you please help to answer them?
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