Charm Setup in Solman 7.0

Hi All,
Could any one provide me step by step configuration document for Change request management in Solman 7.0 SP16.
regards
Naveen kumar

Hello Naveen,
Please use the following links to know more about Change Request Management.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
also the following links,
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English"
check the ppt,
http://service.sap.com/solutionmanager
Goto Media Library --> Use Case Presentations --> SAP Solution Manager - Change Request Management
Service.sap links provide a useful guide and sim file to show various step useful for implementing the same.
https://websmp201.sap-ag.de/~sapidb/011000358700004508362006E
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
https://websmp201.sap-ag.de/~sapidb/011000358700006932712005E.sim
Hope the above links are helpful.
Regards,
Satish.

Similar Messages

ChARM Setup in Solman 4.0

Hi,
I am looking for a step-by-step document to configure Change Request Management in Solution Manager 4.0
Please be kind enough to send it across.
Many thanks in advance,
Hemang J Jadhav

Hello Hemang,
Please use the following links for Change Request Management.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
also the following links,
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English"
check the ppt,
http://service.sap.com/solutionmanager
Goto Media Library --> Use Case Presentations --> SAP Solution Manager - Change Request Management
Service.sap links provide a useful guide and sim file to show various step useful for implementing the same.
https://websmp201.sap-ag.de/~sapidb/011000358700004508362006E
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
https://websmp201.sap-ag.de/~sapidb/011000358700006932712005E.sim
Hope the above links are helpful.
Cheers,
Satish.

ChaRM functionality in SOLMAN

Hello ChaRM-experts!
I have the following questions regarding ChaRM-Setup:
1) Do I always need to define a Maintenance Project or can I use tcode u201CSCMAu201D to use transport management/ChaRM for satellite systems in SOLMAN
2) Is it possible to use transport management between several logical components?
3) Which transport routes from satellite systems will be supported within ChaRM of SOLMAN? We have a lot of own transport routes.
4) Are there some escalation mechanisms, e.g. when the urgent correction will be not executed within 1 week?
Thank you very much!
Thom

Haven't tested this scenario but you are able to assign more than one logical component to a SMI project.
All the systems will be listed in your task list.
But the point is: even if one system - lets say a QA or project system - is not included in the SMI project via a logical component and thus not available in the task list released transport request from a DEV system will be delivered to that system nevertheless (in case the package/transport layer contained in the request is configured in your CTS to deliver the QA/project system).
So you may use several logical components, release your transport via action in task list. All via CTS connected systems will be delivered in background. You may import your transport requests in follow-up systems via action in the task list or via aut. import job. For the production you may want to have the system listed in the task list (and therefore part of a logical component assigned to your project) because you usually do not use aut. import jobs for that kind of system and need use the action to import transports.
Hope this helps.
/cheers

Multiple clients in DEV and QA for CHARM setup

Blog /people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario is an excellence introduction to CHARM setup.
However in real world, we have multiple clients on DEV and QAS systems.
Could you help explain how to extend the method in above blog to multiple DEV and QAS clients?
Thanks !

Hi Diana,
Please have a look at this thread :
Kind regards,
Stéphane.

Can Co-Exist two CHARM setups for managing an Unique Landscape?

Hi Guys
We are actually migrating and Upgrading an existing Solution Manager 7.01 to 7.1
Since we are performing tests on this Sandbox system, we would like to replicate CHARM configuration and execute full integration tests against managed systems.
There is the actual Productive Solution Manager (SSM), which manages an BW Landscape and a ERP Landscape
If we configure CHARM this Sandbox Solution Manager upgraded to 7.1 (SMT), to manage the same actual BW and ERP Landscape, the configuration would be affected on the original Systems?
In other words, Can we have two CHARM Clients (Test and Productive) to manage BW and ERP Landscape without affecting each other configuration
On the Sandbox CHARM, we only want to test configuration and perform a Change Request Cycle only for testing.
Any comments or suggestions would be much appreciated.
Regards!

Hi Martin,
Your development solman might not be connected to erp dev qa and prod so you can just create 3 clients within solman to do this or
take a erp sandbox and create 3 clients within it having roles of Dev Qa and Prd like in below blogs
How To - Configure ChaRM on Single Managed System with multiple client for PoC(Part1)
How To - Configure ChaRM on Single Managed System with multiple client for PoC(Part2)
hope above helps
Thanks
Prakhar

Charm configuration in solman 4.0 SP14

Hello Gurus,
I have to do Charm (Change Request Management) configuration in my landscape of
SED-- SEQ,STQ-- STP.
Solman - STM
Can anyone of you please provide me step by step detail for this.
Thanks in advance
Jain Pankaj

I am doing Charm configuration
i am using Dolores Correa's Blog
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
Landscape i am using for Charm config.
SED:030 -
> SEQ/275 -
STP/275 ,Domain Controller is STP ( DOMAIN_SED)
Solman --- STM:100 , Solman is in the same domain,Domain Controller is STP ( DOMAIN_SED)
My doubts :
Spro- Solution manager- Configuration u2013 Senario Specific Settings Change Management-Transport Management System-> Generate RFC connection to 000
Question 1- This RFC has to be genrated from solman STM:100 to Domain Controler (STP/000) ?
or STM:100 to all systems ( SED:000 , SEQ:000 ) in my landscape ?
Spro- Solution manager- Configuration u2013 Senario Specific Settings Change Management-Transport Management System-> Add Import Authorization to Operator/Administrator
i. Make sure that the operator and administrator users in client 000 of the target systems have the same name as their user in the Solution Manager system.
ii. Assign import authorization to the operator and administrator users in client 000 of the target systems (SAP_CHANGEMAN_OPERATOR and SAP_CHANGEMAN_ADMIN roles).
Question 2. what is operator or administrator user
is that my user ex. PJAIN ( the one who is configuring Charm ) or any other user ?
Spro- Solution manager- Configuration u2013 Senario Specific Settings Change Management-Transport Management System->Set Project Assignment of Requests as Mandatory
TMWFLOW/CMSCONF --->Check the entries in the Proj. Assignment column
System of Proj Project Assigmnet
SED :030 optional
if i change this to "mandatory"
Question 3 will this avoid users creating transport orders directly in dev system ( SED:030) ??
as users are workin in dev system , and if i change this to madatory user wont b able to create change request in dev system ( SED:030 ) till the time configuration of Charm gets over by me ,
and if i stuck in some error during charm configuration , no user wil be able to create change request in SED:030 ??
Please advice

PI monitoring setup in Solman 7.1

Hi Experts
I have to setup PI monitoring in solman 7.1 I have followed following document for this:
http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/408e1501-fb8c-2e10-edba-f51f13cde64e?overridelayout=true&51556787604320
"Setup GuideCentral Monitoring of SAP NetWeaver Process Integration 7.3 with SAP Solution Manager 7.1"
As per this guide following are the prerequisites for this setup:
–Landscape Setup (once/per PI SLD)---Done
–Managed System Configuration (per Technical System)---Done
–System Monitoring Setup (per Technical System)----Done
–PI Monitoring Setup (per PI Domain)--- Not able to see the PI domains in step 4 (define scope)
The solman SLD version is 7.0212.20120528123254.0000
Can you please suggest some solution so that I can get the PI domains listed in PI monitoring
Thanks in advance

Hello Vineet,
Please also see the following Central PI Monitoring Documentation and Help Area Wiki page which includes How to/Installation/Setup and Troubleshooting guides:
PiMon_Home - Technical Operations - SCN Wiki
Regards,
Ruth

RFC_NO_AUTHORITY during ChaRM Activation for SolMan project

Hi experts,
We are trying to create a solution manager project and activating ChaRM for the project. Upon project creation, this error occurs:
Landscape being used is: SCM Dev > SCM Test > Virtual System PRD (based in the solman system where this project is created). RFC_NO_AUTHORITY issue is being faced under the SCM Dev System. (*DD)
Any help would be appreciated. Thanks!
Thanks!

Hi Luigio,
Please check the below note
93254 - RFC short dump RFC_NO_AUTHORITY
Rg,
karthik

Charms setup facing error while configuration.?

During activation of CHARMS in solman getting the following error SLG1 log.
Check Background job
Check Consistency of project CHARMS
Rest all the checks are green.
As there is no log so its hard to find the possible reason of error. Please help me out.

Hi Christian,
Yes i have executed this and after that am getting two errors :-
1) Check Background Job (in Red)
under this the error that i got is -
"Error in background job for program RSGET_SMSY error message No active job found"
2)Check consistency of project CHARMS (in Red)
under this the error that am having is -
"CTS projects in production systems for project CHARMS"
these are the two errors i got after executing /TMWFLOW/CHARMCHK. Please help me out and suggest what to be done.

Charm setup

Hi all,
How to configure charm in solman 4.0.
can you please send docs.
Regards
Siva

Hello Siva,
Please use the following links for Change Request Management.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
also the following links,
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English"
check the ppt,
http://service.sap.com/solutionmanager
Goto Media Library --> Use Case Presentations --> SAP Solution Manager - Change Request Management
Service.sap links provide a useful guide and sim file to show various step useful for implementing the same.
https://websmp201.sap-ag.de/~sapidb/011000358700004508362006E
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
https://websmp201.sap-ag.de/~sapidb/011000358700006932712005E.sim
Hope the above links are helpful.
Cheers,
Satish.

Partner function for ChaRM approach in Solman 7.0

Hi!
I would like to set up ChaRM with Service Desk in Solman. One of the prerequisite is to create business partners.
The questions:
which partner function will be used within ChaRM?
which partner function types will be used within ChaRM?
what is the assignement of ChaRM-role (requester, tester) to partner function type/partner function?
Should the transactions/tables such "CRMC_PARTNER_FCT", "CRMC_PARTNER_PFT" be customized?
Thank you very much!
regards
Thom

Thom Heinemann wrote:>
> which partner function will be used within ChaRM?
Anand: The partners funtions used depends on which partner determinations is assigned to the CHARM transaction type ( standard for CHARM transaction type is SDCR and the standard partner determination procedure is SDCR0001 ) and so all the partner funtions assigned to the above partner determination procedure will be used in CHARM.....
So can also create you own partner functions and assign it the some partner determinations procedure and then finally assign that partner determination procedure to the relevant transation type....
Make sure that you dont change any standard partner determination procedure, just make a copy of it and then include the partner functions u desire in that Z partner determination procedure....and then assign this partner determintion proc to trans type SDCR..
> which partner function types will be used within ChaRM?
Anand: This depends on the partner determination procedure assigned to the transaction type for CHARM (SDCR)..
All the partner function included in that partner determination proc will be used....
> what is the assignement of ChaRM-role (requester, tester) to partner function type/partner function?
Anand: Refer SPRO path Solman-> Scenario specific settings->Service desk->Partner determination Proc-> Define partner funtions.. Just go thru it and scroll down to find out SDCR0001, SDCR0002 and so on...
Basically CHARM role is mapped with this partner function types mentioned as above ...
> Should the transactions/tables such "CRMC_PARTNER_FCT", "CRMC_PARTNER_PFT" be customized?
Basically the SPRO path mentioned above refer the same tables......They can be customized....only if the requirements demands....
Inspire ppl by rewarding !!
Regards,
Anand

Charm workflow customization solman 7.1 sp10

hi Experts
I am working with Solution Manager 7.1 SP 10 and here we have configured charm for 5 -Tier landscape
Now i am in the process of customizing the statndard workflow of charm as per requirement .Need help in defining implicit conditions as per our requirement
So far i have done as below
1.Created YMMJ Normal change Transaction type and modifed /added the action defitions and conditions as per requirement for action "Approve ToC creation"
Help needed
1.Need to enable condition for our customized workflow as apporve toc creation to create toc creation
2.Also need to enable transport release condition for our customized action approve import to IT
Our landscape is as below
ID-IT-MD-MQ-MP
Please help me on this
Regards
Saravana

Hi Saravana
Check below
Change Request Management (ChaRM) - How to enhance the standard workflow - SAP IT Service Management on SAP Solution Man…
How to insert a new user status in ChaRM in 7.1
hope it helps
Thanks
Prakhar

Existing STMS configuration and CHARM setup

Experts:
We have a pretty complicated STMS configuration because of many clients from ECC DEV, QA and one production client.
Now we want to set up CHARM.
Can we use the current STMS configuration without making any change on STMS for this CHARM project?
I have done a lot of reading on this and come up with this layout for logical components:
For customizing clients:
DEV101->QAS101-> QAS200 ->PRD100
DEV102->QAS102-> QAS200 ->PRD100
DEV103->QAS103-> QAS200 ->PRD100
For code development
DEV104->QAS104-> QAS200 ->PRD100
Because QAS200 is the only QA client that has a tp router to PRD100
We plan to create a dedicated project (therefor a dedicated maintenance cycle) for each of above logical components.
Would you please inform us whether it's smart for us NOT change current STMS configuration?
Thanks!

Hi Jennifer,
I am quite sure that you can use the current STSM configuration with ChaRM. You will need to configure a logical component for each track and add to the same maintenance cycle.
It is important that you assign a transport layer to each of the development clients, but I am sure this is already done. Assign each QAS with role "target system ".
Best Regards,
Holger

ChaRM Setup in Sol Man 4.0

Hi,
I am looking for a step-by-step document to configure Change Request Management in Solution Manager 4.0
Please be kind enough to send it across.
Many thanks in advance,
Abdul R Shaik

Hi Raguraman,
Kindly do send me the config doc
Email [email protected]
Thanks in advance as i am really facing problem.
Regards,
Ravi
Edited by: Ravindra Nandurkar on Jun 7, 2008 3:08 PM

Solman setup maintenance optimizer

Hi all,
I'm trying to setup my Solman Maintenance Optimizer to download SP.
When I read the configuration guide. It says the prerequisite is as below :-
The Maintenance Optimizer contains a lot of scenarios for maintenence procedures. The scenarios have different prerequisites.
Basic Prerequisites
   1.
      You have configured the Maintenance Optimizer in the SAP Solution Manager customizing.
      You must perform the following customizing activities for the Maintenance Optimizer:
            Assign S users for the SAP Support Portal.
            This activity specifies the S users (user ID for the SAP Service Marketplace) assigned to user IDs for the SAP Solution Manager.
            For more information see S Users in the Maintenance Optimizer.
            Enter user for communication with SAP Service and Support systems
2. This activity specifies the RFC connection SAP-OSS and the corresponding RFC user.
3.     You have assigned product versions to the system to be maintained, in the system landscape.
      You have assigned the systems to be maintained to a logical component.
      Note Note
      If you want to use a solution, you must assign the systems to be maintained, to the solution landscape. For more information, see Solution Manager System Landscape.
      End of the note.
   4.
      You have installed the Download Manager locally in your workplace. The Download Manager is in the SAP Software Distribution Center in the SAP Support Portal.
      Note Note
The item no2.
    This activity specifies the RFC connection SAP-OSS and the corresponding RFC user. <---- Is this mean I must have install and setup my Saprouter so that the SAP OSS connection is working before I can completed the SAP Solman Maintenance Optimizer setup?
Thanks.
Ck chai

Hi,
Just clarify my question.
I would like to run tcode "Solman_setup" to activate my Maintenance Optimizer for my new install SOLMAN & ECC6 System.
The reason is I need to download service pack for my ECC6 system.
Now I have some confusion on the "Solman_Setup" prerequisites
Prerequisites
You have installed the SAP Solution Manager and satisfied the following configuration prerequisites:
1)   The license key is installed. -
>OK
2)   The profile parameter /ICM_HOST_NAME_FULL or SAPLOCALHOSTFULL is set----
>OK
3)   The Transport Management System (TMS) is configured. -
> Not sure, Is this mean I have to setup my TMS in all the ECC6 system? Example --> DEV, QAS and PROD.
4)   The connection to the SAP backend system exists and works. -
> What is this mean? I need to Setup RFC connection manually using SM59? RFC connection from Solman to my ECC6-DEV,QAS, PRD?
5)   The SAP Solution Manager Java instance is up-to-date. --> not too sure. Can someone explain how this can be checked?
Thank you very much.
Ck chai

Charm Setup in Solman 7.0

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