Charm workflow is to manual. Isn't there a better way?

The charm workflow is very manual. After a person finishes his task, he must assign the current processor to the next person in the process flow. It would be nice if this was automated. In many cases (e.g. after development, after testing) It must go back to the change manager. It should not be necessary for this to be done manually. We are on sp17. Is there any way to make the workflow more automated?

Hi Avrohom,
I understand your idea "the processor is the one who is currently in charge"
and I discussed this topic with some SOLMAN consultants that shares also this idea but when I read the SAP documentation I am not convinced about this.
Your idea is possible to implement and I can explain you how to do this but my feeling is that this is not the right way to proceed.
The processor is the one who is responsible for the delivery of the correction and will organize the communication around it. (depending on the case it might be the developer, an analyst, the change manager or someone else)
There are different functions set-up by sap to cover the different roles (normally on person doesn't play many different functions at the same time).
If you are a player, in CHARM you only have to look the column corresponding to your role and depending on the status you know what you need to do.
On the way reverse depending on the status of a correction the processor or maybe the requester knows who to chase.
We are running with this concept since 9 months without trouble.
best regards Xavier

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