Chart Disappears in Infoview

Hi All,
I am using Business Objects XI 3.1 FiPack 1.2.
I create a simple report in Webi and select some objects say run query.
I get correct results now I select any type of chart from Template tab and drag drop on the report.
The report disappears and no graph is seen but the strange thing is I am able to see the graph in View Structure of the report.
Thanks in Advance for help.
Regards,
Sheeba

Hi,
This is known issue in Xir3.1.
Cause for the issue is:
There is a missing/corrupted file in the Business Objects Enterprise XI 3.1 installation.
The missing file is: HS_PGSDK32.DLL
Resolution
This resolution applies for Business Objects Enterprise XI 3.1 installations on Windows:
In the Business Objects Enterprise Installation, go to the following folder:
< installation folder>\Business Objects Enterprise 12.0\win32_x86
Copy this file (HS_PGSDK32.DLL) from any working machine into win32_x86 folder in the problematic machine
(Or)
The HS_PGSDK32.DLL file can be found in the installation disk from: BusinessObjects_Enterprise_XI_3.1\RTM\win32_x86\packages\package\pgsdk4we.cab.
The HS_PGSDK32.DLL is also attached to this note.
Thanks
Sukanya

Similar Messages

Flash Chart Disappear on refresh

I am using Apex 4.0.
When using flash charts it works fine until you use asynchronous update.
The chart just disappear .
When you refresh the page it is back but only until the asynchronous update.
I have the problem with the dial and line graphs.
It worked fine in the previuos release of apex.
I have tested it wiit IE8 and Mozilla Firefox
Any ideas ?

Hi Mike,
In response to your question:
Will this patch also fix a problem with multiple series scatter chart showing no data when some of the series return no data?
The patch that Dimitri has referred to only contains a fix for the APEX 4.0 asynchronous chart update issue with Flash 5 charts. This patch has also been incorporated into our 4.0.1 patch release. Can you please elaborate on the "problem with multiple series scatter chart" that you've referred to? If you could also provide a testcase on http://apex.oracle.com, I'd be happy to take a look.
Regards,
Hilary

Custom Chart disappears in Powerpivot 2013

I've created a dashboard using difference datasources in Powerpivot 2013. I've created a reference table in which I use a slicer that has a relationship with all my pivots/charts. Due to the changing of dates (fiscal years), there are times
when no data would be available in the charts. My issue is that if I select an option from my slicer, and there is no data, I lose the custom chart I created AND the formatting is lost. For example; I am using custom charts
(mostly a mix of bar / line with markers). If I choose a Region with no data, the chart goes blank. When I clear the filter from the slicer, the data comes back, but it seems to go to the first chart selected in the combo custom chart and I lose
the line with markers.
ANY help would be greatly appreciated!!

Haven't heard anything yet.

Chart disappears in preview mode

Xcelsius 2008
Version 5.4.0.0
Build 12.4.0.1166
I recently upgraded to version mentioned above. I can see the data for the values in the chart in design mode but the chart does not show up in preview mode or exported formats.
Thoughts?
Regards
Tiji

Hello
I upgraded to SAP Dashboard Design but face the same problem. I had traces of Office 2007 in 2 systems and removing it and repairing office 2010 did help resolve the problem in one machine but not the other. Still looking for a work around.
#1 - Desktop PC RESOLVED
a. Add Remove Programs
b. Remove Office Professional Plus 2007
c. Restart
d. Add Remove Programs
e. Repair Office Professional Plus 2010
f. Restart
g. Install Xcelsius 2008 SP4
<h4>Software information</h4>
Xcelsius 2008
Version 5.4.0.0
Build 12.4.0.1166
OS: Windows XP Version 2002 SP3
Version from CMD: Microsoft Windows XP - Version 5.1.2600
Adobe Flash Player 10 ActiveX 10.3.183.7
Microsoft Office professional plus 2010 ( 14.0.4763.1000 )
#2 - Laptop PENDING RESOLUTION
a. Add Remove Programs
b. Remove Office Professional Plus 2007
c. Restart
d. Add Remove Programs
e. Repair Office Professional Plus 2010
f. Restart
g. Install SAP Dashboard Design
<h4>Software information</h4>
SAP Dashboard Design
Version 6.0.0.0
Build 14.0.2.364
OS: Windows XP Version 2002 SP3
Version from CMD: Microsoft Windows XP - Version 5.1.2600
Adobe Flash Player 10 ActiveX 10.3.183.7
Microsoft Office professional plus 2010 ( 14.0.4763.1000 )
Microsoft Project Standard 2010 ( 14.0.4763.1000 )
Microsoft Visio Premium 2010 ( 14.0.4763.1000 )
The issue remains on the machine #2, even after doing the same steps as machine #1. I did notice that the desktop PC has a different set of updates under Add/remove programs as compared to the laptop. I am going to get the updates on my laptop to match the updates on my desktop and then check the issue with Xcelsius again.
Can you confirm with MS Office 2010 update should be installed as part of the requirement?
Until then please advise.
Thanks & Regards
Tiji

Disappearing charts

Charts disappear when moving between pages in a report. A crosstab and other text remain justthe chart object and contentents disappear.
1.Crystal Reports version
CR Developer, Product Type Full
2. Database type and version
MS SQL 2005
3. Connection type(ODBC,OLEDB,native)
ODBC
Windows XP
4. Chart Description
It is a combination X/Y stacked bar and line chart combination on the top half of the page and an embeded cross-tab in the bottom of the report. The report utilizes a number of formuals for genreating data, footnotes and chart annotations based on report selection and data.
The charts have been updated montly for almost a year and works fine until this month when a new data row appeared. The chart for the new data appears briefly but when you scroll from that page ALL charts dissappear from the report. I tried to send a JGP of a successfull chart with no success. Additionally I just tried moving the data filtering to a new stored procedure to help reduce memory demands. The results were the same.

1.Crystal Reports version
CR XI Developer Edition, Product Type Full
2. Database type and version
MS SQL 2005
3. Connection type(ODBC,OLEDB,native)
ODBC
Windows XP
4. Chart Description
It is a combination X/Y stacked bar and line chart combination on the top half of the page and an embeded cross-tab in the bottom of the report. Both are located in the Group Footer.
The report utilizes a number of formuals for genreating data, footnotes and chart annotations based on report selection and data.
The charts have been updated montly for almost a year and works fine until this month when a new data row appeared. The chart for the new data appears briefly but when you scroll from that page ALL charts dissappear from the report. I tried to send a JGP of a successfull chart with no success. Additionally I just tried moving the data filtering to a new stored procedure to help reduce memory demands. The results were the same.

Is there a way to display the legend for a chart, but not the chart?

Hi,
I have a stacked column chart and a line chart on top of each other. I can't use the legend for the stacked column chart because the data will change from month to month, and the 2 charts will not be aligned. I copied the stacked column chart to another part of the canvas and want to display only the legend, but the chart is still displaying. Is there a way to prevent the chart from displaying? Thanks.

hi Jim Wojewnik,
we can show only the legend in a pie chart by dragging the edges to closer.do the following,
select the pie chart,select the edge of the chart and make it small and u ll find the pie chart shrinking.make it lean such that the pie chart disappear.
try this work around and let me know.
regards,
ravi.

Insert Word document with chart/table into fillable PDF?

My customer is using a PDF fillable form I created, which has a single text box to use for letters, etc. She has a Word document that contains a table/chart that she wants to insert into the fillable PDF, but when she brings it into the PDF the table/chart disappears. How can she get that part of her Word document to insert properly?

Hi,
just to let you know I have sorted this.
http://macintoshhowto.com/leopard/how-to-merge-pdf-files-with-preview-in-leopard .html
Thanks.

Flash Chart with Asynchronous Update

Hello all,
I'm trying to use the Asynchronous Update option of the chart's, but in different version of APEX it doens't work.
In my local DB I have APEX v. 4.0.1.00.03 and it works fine, loads the graphic and keep updating, but in the server the graphic is loaded but when it goes refreshing the chart disappear instead, the version is 4.0.0.00.46 .
Both charts have the same configuration and the standard query:
SELECT sum(case when COMM is null
                     then 0
                when COMM = 0
                     then 0
                else 1
                end) value,
       count(*) max_value
            FROM EMP Something I did noticed that is different at the source code is that one have the function apex_RefreshFlashChart and the other have apex_RefreshChart Is it really related to the version, or am i missing something?
Thanks,
Alan Martini.

Hi,
it was a bug, corrected in patch 4.0.1 (bug 9868860), see http://www.oracle.com/technetwork/developer-tools/apex/application-express/401-patch-166923.html#BABJCAFA.
It's why it don't works with APEX 4.0.0.

Mouse Over values disappear

Hi,
the Mouse Over values for our Xcelsius 2008 sp2 charts disappear. We do have the feature checked for all charts.
The workaround is to make a different combo box selection and the mouse over value seems to start working again.
Is anyone else experiencing or know how to fix this? Is this a bug?
I have searched the SAP Business Objects forums and the internet, but, I have not found a solution.
Thanks in advance,
Al

Hi I am also getting the same issue like u.....
Please let me know the solution if u found the answer?
Thanks & Regards,
Mallareddy.

Flash mysteriously and partially disappears in ALL browsers – please kindly help if you have time!!

Hello to all supportive and knowledgeable Flash developers around the world!!
Please please please help me for this very mysterious and strange problem!! I've tried to shorten the description to minimum, but please kindly spend 5-10 min to have a read!! And offer any insights...I am very desperate for some helps
Some backgrounds
I am implementing a charting tool for my project, which is very similar to Google’s finance chart but much more tailored-made to meet different requirements. The charting interface is made up of the following core components:
Time selection panel: to change the time span of the chart
Measurement points panel: to select different points of measurement
Chart area: to display the measurement data of the selected measurement points over the selected time span
For example, the Apartment’s power administrator can view the total power consumption in Unit 101 of Building A, in the Pacific Apartment’s complex (a made-up name).
Similarly, the administrator can also “stack” up charts of multiple measurement points, having an all-in-one view like below:
Only the chart is implemented in Flash/AS3, the other panels are JSP, JavaScript and Dojo.
When an user clicks on a measurement point to add a chart to the chart area, the following things happen in order (briefly):
User clicks on a link (say, Total Amps)
Dojo event listener attached to the link picks up the mouse click event
The Dojo event listener calls an AS3 method (addChart) through the External Interface to add a chart to the Flash chart:
The Flash chart picks up the method call, adds a chart to the stage and reposition all charts on the stage. Since the stage height is fixed at 600 pixels, each chart added will be fitted into the 600 pixels. Eg, 1 chart on the stage = 600 px/chart, 2 charts = 300 px/chart, 3 charts = 200 px/chart…etc.Please let me know if you would like to see a picture before the flash chart is stretched!
Once a chart has been successfully added to the stage, Dojo will stretch the <div> tag that the chart resides so that each chart still “looks” like 400 pixels tall. For example, 3 charts on the stage means each chart is 200 pixels tall, but Dojo will stretch the entire <div> to 1200 pixels, making each chart look like 400 pixels
The above step is the same concept as resizing the stage
The problem!!!!
When an user adds more than 7 charts, the 8th chart will start have Flash contents disappeared. To be exact, I used firebug to increment the <div> height, and found that when height exceed 2924 (a magic number) pixels, Flash contents start to disappear. See below (the red-boxes indicate the missing contents)
The situation gets worse when continue to add charts, eventually half of the bottom chart will disappear.
Some pre-work I have done:
I have unit tested this component in standalone Flash movie, with 3 LCD monitors totalling 4000 pixels in height. I produced 10 charts in a single flash movie, and then resized the window from 600px to 4000px, no charts disappear.
This happens in all of IE7, IE8, FF3+, and Chrome. Although slightly different manifestation, but they all have contents mysteriously disappeared.
This also happens to GOOGLE's finance chart, when you enlarge the chart's <div> to over 10000 pxs (yet another magic number)
The funny thing is, however, when a graph has been cut in half, the visible half is still operatable. For example, if the zoom window as been cut in half, I can still move it, zoom in and zoom out.
Please allow me to thank you heartfully, if you have finished reading all of the above information. At this point of time, any useful suggestions/solutions will be highly appreciated! Please help! THANK YOU!

Hello to all who has, or are, reading this post:
Just a few things added to the "Some pre-work I have done":
I have read up this issue on "the Flash height problem" and have changed the parent <div> to also accommodate style:"height=100%". No, problem still persists.
I am using SWFObject 1.5 to insert the flash movie on the page and I have studied their issue/bug reports. I have not finished reading the list of bugs, but so far have not found any useful information. However, please kindly let me know if you know an issue with SWFObject making flash contents disappear.

How do I create a stacked bar chart - Crystal Excelsius 4.5

How do I create a stacked bar chart using Crystal Excelsius 4.5? I do not see the stacked bar chart in my components window. - Erik

I just opened an old file that I created with Crystal Excelsius and I see the stacked bar chart visible in the components window of my old files.
Why has stacked bar chart disappeared from the components window in my new files? It seems many of the components have "disappeared" including stacked bar, candlestick charts, area charts and most of the background components.

DS 1.3 Charts will not release the selected Item.

Hello all,
I have problem with Design Studio 1.3 we developed a couple of dashboards with DS 1.2. Now we upgraded dashboards to 1.3. We used Chart selection functionality to filter values on other charts etc. We also using dynamic visibility if you click on a chart it filters another chart and disappears and brings a new chart. To go back, we used a button to clear filter and make the first chart visible.
Now, before upgrading after the chart disappeared and clicked on a button to remove the filters, the chart would release the selected item on itself. However, after the upgrade, this won't work because the chart won't release the selected item. It just keeps selecting even after we clear all filters and make it visible.
I have been searching and trying to find a solution for this, but I couldn't come up with some kind of idea. And in scripts and don't see setSelectedItem or setSelectedValue or reset the selection. etc
1. Create a button with the script below: (BUTTON_1) This will clear the filter and make the chart disappear.
DS_2.clearFilter("0PLANT"); //Map DS_2 to another chart
CHART_1.setVisible(false); //Chart using DS_1
2. Create another button with the script below: (BUTTON_2) This will set the chart visible.
CHART_1.setVisible(true);
3. Click CHART_1 and select item.
4. Click BUTTON_1 to clear selected filter.
5. Click BUTTON_2 to make CHART_1 visible again.
One you click the second button it will set the filter back which was clicked in step 3.
Does anyone have idea on this? How could I reset the charts' selection?
Your help will be appreciated it greatly.
Thanks.

Hi,
In Design Studio 1.3 (SP0 & SP1), enhancing functionality was delivered with the new ability of the user to bookmark design studio applications and recall these bookmarks within the application. This resulted in changes to the behaviour of charts wrt selection of chart members....
As I understand this, the issue here is really around chart selection not persisting in Design studio 1.2, while chart selection is persisted in 1.3 release.
In 1.2 release, when the original chart is hidden and made visible again , the chart selection is not present when the chart reappears, and does not need to be cleared. In this case the chart is rerendered in its initial state in the browser (no selection).
In 1.3 release, selection within the chart is now persisted in general, this can be seen when a chart with a selection is hidden and made visible. In this case the chart is rerendered with selected member present in the browser. By clearing this selection within the chart, the user is now firing again the OnSelect event. (This causes the chart to be hidden and data source filtered again).
The scripting attached to the chart just needs to be modifed slightly to cover this scenario. The result of the getSelectedMember() func call needs to be checked to see if a valid selection is returned.
For example :
var temp = CHART_1.getSelectedMember("0BC_TYPE");
if (temp.text != "") {
      DS_1.setFilter("0BC_TYPE", temp);
      CHART_1.setVisible(false);
      CHART_2.setVisible(true);
The addition of an "if" statement in this case (marked in bold above), checks that if a member within the chart is not selected, in this case no value ("") is returned, and the Data src is not filtered/charts are not hidden & shown as before.
So the issue in 1.3 SP1 is in relation to the persistence of the selection within the chart, which when cleared, fires the onSelect event again (resulting in undesired filtering of data src again).
Hopefully the above scripting will resolve this issue for you....
Best regards,
Brian

Flash mysteriously and partially disappears – please kindly help if you have time!!

Hello to all supportive and knowledgeable Flash developers around the world!!
Please please please help me for this very mysterious and strange problem!! I've tried to shorten the description to minimum, but please kindly spend 5-10 min to have a read!! And offer any insights...I am very desperate for some helps
Some backgrounds
I am implementing a charting tool for my project, which is very similar to Google’s finance chart but much more tailored-made to meet different requirements. The charting interface is made up of the following core components:
Time selection panel: to change the time span of the chart
Measurement points panel: to select different points of measurement
Chart area: to display the measurement data of the selected measurement points over the selected time span
For example, the Apartment’s power administrator can view the total power consumption in Unit 101 of Building A, in the Pacific Apartment’s complex (a made-up name).
Similarly, the administrator can also “stack” up charts of multiple measurement points, having an all-in-one view like below:
Only the chart is implemented in Flash/AS3, the other panels are JSP, JavaScript and Dojo.
When an user clicks on a measurement point to add a chart to the chart area, the following things happen in order (briefly):
User clicks on a link (say, Total Amps)
Dojo event listener attached to the link picks up the mouse click event
The Dojo event listener calls an AS3 method (addChart) through the External Interface to add a chart to the Flash chart:
The Flash chart picks up the method call, adds a chart to the stage and reposition all charts on the stage. Since the stage height is fixed at 600 pixels, each chart added will be fitted into the 600 pixels. Eg, 1 chart on the stage = 600 px/chart, 2 charts = 300 px/chart, 3 charts = 200 px/chart…etc.
This is what the Flash chart looks like, when 3 charts have been added, before display the chart on the actually page (see below)
Once a chart has been successfully added to the stage, Dojo will stretch the <div> tag that the chart resides so that each chart still “looks” like 400 pixels tall. For example, 3 charts on the stage means each chart is 200 pixels tall, but Dojo will stretch the entire <div> to 1200 pixels, making each chart look like 400 pixels
The above step is the same concept as resizing the stage
The problem!!!!
When an user adds more than 7 charts, the 8th chart will start have Flash contents disappeared. To be exact, I used firebug to increment the <div> height, and found that when height exceed 2924 (a magic number) pixels, Flash contents start to disappear. See below (the red-boxes indicate the missing contents)
The situation gets worse when continue to add charts, eventually half of the bottom chart will disappear.
Some pre-work I have done:
I have unit tested this component in standalone Flash movie, with 3 LCD monitors totalling 4000 pixels in height. I produced 10 charts in a single flash movie, and then resized the window from 600px to 4000px, no charts disappear.
This happens in all of IE7, IE8, FF3+, and Chrome. Although slightly different manifestation, but they all have contents mysteriously disappeared.
This also happens to GOOGLE's finance chart, when you enlarge the chart's <div> to over 10000 pxs (yet another magic number)
The funny thing is, however, when a graph has been cut in half, the visible half is still operatable. For example, if the zoom window as been cut in half, I can still move it, zoom in and zoom out.
Please allow me to thank you heartfully, if you have finished reading all of the above information. At this point of time, any useful suggestions/solutions will be highly appreciated! Please help! THANK YOU!

Hello to all who has, or are, reading this post:
Just a few things added to the "Some pre-work I have done":
I have read up this issue on "the Flash height problem" and have changed the parent <div> to also accommodate style:"height=100%". No, problem still persists.
I am using SWFObject 1.5 to insert the flash movie on the page and I have studied their issue/bug reports. I have not finished reading the list of bugs, but so far have not found any useful information. However, please kindly let me know if you know an issue with SWFObject making flash contents disappear.
It is nearly 11pm in my time zone, I am going home but will keep watching this space. Please kindly share anything you've got!

Current Radio Charts in the iTunes Store

Is it my imagination or have the current radio charts disappeared from the iTunes store? I have enjoyed seeing how different radio stations in different cities rated music and now I can't find those listings. Are they in a new place? I was used to going under iTunes Store> More in Music. What gives?

If someone can clue me in on the new location. I have been looking for them and they seemed to have been removed over the weekend. I saw them Thursday. Havent seen them since

Verify - Prompting failed with the following error message: ". (and more)

This would be much easier to read with paragraphs... oh well.
First up, I have found a relevant KB article on this issue and have seen that this was possibly fixed with SP2. The article actually references a file date that does not exist in the list of downloadable support files (sigh), but the SP2 date is a few weeks after the referenced date and the first file after that date, so I'll assume it's in there.
Unfortunately I think my client might be using an OEM version of crystal. They have business objects XI, but there is no phone number listed in the tech support box of the help->about dialog. OEM Product Warning suggests the number should be (604) 669 8379... (this, by the way, seems like an extremely odd and unreliable way of determining the version of a software product) but I don't know how up to date that page is, a lot of links etc seem to be out of date.
In any case, what I really want to know is why would this happen in the first place? The report was working fine until today, and no changes were made to the report other than some formatting (the group pie chart type apparently likes to make the pies so big when there are only 2 groups that they overlap... awesome!).
I even tried removing my data source entirely and adding a completely new data source (which of course made all my charts disappear, but hey, what the hell at this point), and I still got the error.
I must say, today has been an extremely frustrating day working with crystal. As well as this error I was getting an "export failed" error... but only on one report out of 5... when attempting to export to to a disk file. Turns out a picture object got corrupted and lost it's height component, the graphic went missing even though the object was still on the report, and attempting to set the height in the dialog didn't help. Copying the graphic in again seems to have fixed it for now... but who knows for how long.
And yet again I have a report that runs a stored procedure which takes only seconds to run on the database, but never returns when run with the same parameters through crystal (AND somehow locks up SQL Server... THIS I don't get AT ALL, it's a stored proc, crystal isn't accessing tables directly, the proc should simply execute and return, so how are locks/transactions being held?? Of course they wont give me sa access so I cant see what's happening on the server) Changing from ODBC to OLEDB makes no difference. AND I discovered that copying drawing objects from one report to another often causes the crystal IDE to crash, losing all unsaved work. YEAH!
(End venting).
Edited by: allmhuran on Oct 22, 2009 7:33 PM

Hello, If you are indeed using an OEM build you need to log your issues with them. They are responsible for first line of support and if there are issues theyc an log the case with our support to a solution of provide you with a work around.
Thank you
Don

Chart Disappears in Infoview

Similar Messages

Maybe you are looking for