Chart disappears in preview mode

Xcelsius 2008
Version 5.4.0.0
Build 12.4.0.1166
I recently upgraded to version mentioned above. I can see the data for the values in the chart in design mode but the chart does not show up in preview mode or exported formats.
Thoughts?
Regards
Tiji

Hello
I upgraded to SAP Dashboard Design but face the same problem. I had traces of Office 2007 in 2 systems and removing it  and repairing office 2010 did help resolve the problem in one machine but not the other. Still looking for a work around.
#1 - Desktop PC RESOLVED
a. Add Remove Programs
b. Remove Office Professional Plus 2007
c. Restart
d. Add Remove Programs
e. Repair Office Professional Plus 2010
f. Restart
g. Install Xcelsius 2008 SP4
<h4>Software information</h4>
Xcelsius 2008
Version 5.4.0.0
Build 12.4.0.1166
OS: Windows XP Version 2002 SP3
Version from CMD: Microsoft Windows XP - Version 5.1.2600
Adobe Flash Player 10 ActiveX 10.3.183.7
Microsoft Office professional plus 2010 ( 14.0.4763.1000 )
#2 - Laptop PENDING RESOLUTION
a. Add Remove Programs
b. Remove Office Professional Plus 2007
c. Restart
d. Add Remove Programs
e. Repair Office Professional Plus 2010
f. Restart
g. Install SAP Dashboard Design
<h4>Software information</h4>
SAP Dashboard Design
Version 6.0.0.0
Build 14.0.2.364
OS: Windows XP Version 2002 SP3
Version from CMD: Microsoft Windows XP - Version 5.1.2600
Adobe Flash Player 10 ActiveX 10.3.183.7
Microsoft Office professional plus 2010 ( 14.0.4763.1000 )
Microsoft Project Standard 2010 ( 14.0.4763.1000 )
Microsoft Visio Premium 2010 ( 14.0.4763.1000 )
The issue remains on the machine #2, even after doing the same steps as machine #1. I did notice that the desktop PC has a different set of updates under Add/remove programs as compared to the laptop. I am going to get the updates on my laptop to match the updates on my desktop and then check the issue with Xcelsius again.
Can you confirm with MS Office 2010 update should be installed as part of the requirement?
Until then please advise.
Thanks & Regards
Tiji

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