Chart(graph) is not displaying in my Excel output

Hi All,
I was working with oracle EBZ R12, and bi publisher 10g,
I have developed a RTF with graph, when i moved the RTF and run the report through application (the Excel output is not showing the Graph,but in pdf output the graph is coming fine).
I have gone through this documents
http://docs.oracle.com/cd/E10091_01/doc/bip.1013/e05000/toc.htm
and the forum question already raised for the same.
https://forums.oracle.com/thread/1018488
But i dont know the exact path of the web.xml file to change as mentioned in the links. Can any one help on this to resolve this issue.
Thanks & Regards
Srikkanth.M

Hi,
Its looks like this might be the customization issue please have a look at the OSS Notes 457497 and refer to the questions 2, 3 &  4 may be you can get the idea (Specially 4).
Why are some texts not printed at all?
Answer:
Which texts are printed depends on the Customizing settings of purchasing.
Go to Customizing for purchasing.
Choose "Messages -> Texts for Messages -> Define Texts for <Purchasing Document>". Choose "Print Document <Purchasing Document>". Select "Texts for Document Items" and add a new entry.
You must specify a value for the print sequence in the detailed screen for your new entry.
Let me know in case of any.
Regards,
SRinivas

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