Chase GW letter? tips or suggestions?

Hey everyone. I just love this forum -- so happy with the help I've gotten here. I've got several irons in the credit repair fire and one of them is a series of late payments on two closed Chase CC accounts. I was in a repayment plan, had set up automatic payments and had no idea that I was 60-90 days late all along. The agents I worked with to set up the automatic payments never told me I was late. The result is two accounts with 60-90 days late going back nearly 2 years! Bad! I sent a GW letter to the executive office and they replied that they investigated and discovered that they were reporting accurately, except that there was one month they forgot to report, so they fixed that. Thanks a lot, guys.  Now the accounts are completely paid and I'm sending another letter. Does anyone have suggestions on what approach I should take? My first letter was VERY nice and full of gratitude to Chase for helping me learn good credit habits . . . yadda yadda yadda. That didn't get me anywhere. Should I push the fact that they didn't notify me? Throw myself at their feet and beg? Does Chase have a reputation for being hard-nosed about this stuff?

Could you update us on how it goes with Macy's?? I currently have a 30 day late payment from 2013 that they refuse to removed, stating that if it wasn't their fault they won't remove it. I have called and sent emails out like crazy....getting kind of frustrated

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    Message was edited by: scalawag
    Message was edited by: scalawag

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    Now, until you are confident that you have everything set-up to clone properly, you should go ahead and test your backup to make sure it boots. So, after the backup is complete, you can restart your computer and hold down the "Option" key. Select the backup volume to boot. Then, check it out and make sure it boots properly and that everything is there and behaving as it should.
    It's good to test your backups to make sure that they are good. Otherwise, if something went wrong, and the backup was not a good backup, then you'd be in trouble.
    I hope this helps.
    Let us know if you have other questions.
    P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

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