Chat feature for CAD BE

Is the agent chat feature available on CAD-BE.  I log in on CAD-BE and I do not see the chat feature.
Thanks

Hi
Found this note in the CDA user guide for 8.x :
NOTE:
For CAD-BE agents, a high priority chat message can be sent but it cannot be replied to by the supervisor, because CAD-BE agents do not have chat capability.
Aaron
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