Chat Live with our BT Vision expert – Weds 2nd Feb...

Hi Everyone
UPDATE:
Thanks to everyone who joined our chat tonight!  Very busy and lots of great questions coming through.   We weren't able to answer them all in the time we had, so if you posted a question but didn't see it come through it's because we ran out of time...keep an eye out for our next chat and get your questions in early!   Also remember you can get help and support here in the forums, so post your questions in the boards.
****Please click on the box below to view the Replay of our chat this evening.  Note: you may need to scroll within the chat window to read all the posts.****
Another part of our birthday celebrations is our first live discussion with a BT Expert. We are running a live chat with our resident BT Vision expert Cey on Wednesday 2nd February at 5pm.
The format is pretty simple – simply come back here on Wednesday and the box you see below will turn into an area where you can submit your questions.
Here's some more info on our expert Cey:
Cey joined BT as an apprentice phone engineer approx 15 years ago.  He worked on installing and repairing phone lines then moved into more specialised engineering on BT Retail products such as ISDN and Broadband.
He was part of Retail’s SFI (Special Faults Investigation) team before moving to work on the launch of BT VISION where he has been ever since!
Cey will also be joined on the chat by Dean:
Dean joined BT in 2007 as part of Graduate programme where he worked in the Operations team for Business Sales. Since June last year Dean has worked in the Customer Marketing team for BT Vision looking after the information customers receive when they become BT Vision customers.
What kind of BT Vision questions can we ask?
This chat is primarily a tech focused chat – so Cey can help you with questions around how Vision works; what to do if you get an error;  tips on improving Freeview reception and much more...
We do ask that this chat is not used to bring up BT service queries – this is an information chat to help learn about Vision and any individual billing issues/complaints will not be included in the chat.  These should be raised in the forum as normal.
Check out our FAQs for taking part in a Live event
Enter your email address in the box above to set a reminder so you don't miss any of the chat.
Come along and join the live discussion!
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hi Teambead
Sorry to hear of the experience you have had.
I can have this looked into for you. Send me an email to [email protected] with your BT Account number and telephone number. Please include a link to this thread in your email.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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    0x3e26000 - 0x407dfff com.apple.ATIRadeon8500GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon8500GLDriver.bundle/Contents/MacOS/ATIRadeo n8500GLDriver
    0x40de000 - 0x4107fff com.apple.iSightAudio 7.1.2 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
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    Hi Zaxxon,
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    IF you are you using UPnP then you don't need to set other means of opening the ports.
    The D-Link 624 does not like UPnP on see http://docs.info.apple.com/article.html?artnum=93333
    5:18 PM Sunday; September 3, 2006
    Message was edited by: Ralph Johns (UK)'s Spelling teacher

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    Solved!
    Go to Solution.

    Let's carry this conversation in my thread You would get active replies there
    Let's clear your doubt though.
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    Discussion guidelines.
    Message me or any other moderator to seek help regarding moderation.

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    i need help please i had sony live with walkman since my update to ics everything working properly but from last night my live is unable to open any songs in its music library its shows"MUSIC LIBRARY IS EMPTY" other than this there is no  images are available in the xperia gallery but if i access them from filemanager it play the song and also show the images but as long as i opened them frm the file manager please help me i do factry reset too but its not helping...............

    Have you tried removing the memory card and then inserting the memory card back in to the device, this may just be a communication issue with the SD card.
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    If you want to get in touch with the local support team for your country please visit our contact page.

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