Chat support not working on multiple browsers

Have been trying to start chat sessions throughout the week with no luck. It's been during chat hours, and have tried multiple browsers.
Such long wait times with phone support that I hang up before an answer.
Any response would be greatly appreciated. It's a shame to have such horrible support / customer service with a paid membership.

It's not working for me either.

Similar Messages

After march 25th 2011 see blank page of hotmail, gmail chat is not working

On monday, 28th of March 2011 after starting Firefox when tried to go to gmail received warning 'This connection is untrusted' and added this site as exception (i saw this warning too many times last couple days). After that logged in to gmail, chat was not working and button 'more' was not working as well. Also, cannot login to hotmail - see blank page. I went thru gmail support and googled. Cookies cleared, addons uninstalled, refresh pressed, restarted, computer date and time is correct, completely uninstalled Firefox several times, tried versions 3.6.13, 3.6.16 and now the same situation with Firefox 4. Also checked dom.storage.enable which is true. Nothing did help. Anyway, everything working with IE fine, and, sure, everything was perfect week ago.
After some searches found article, that was something changed with sertificates on March 25th. I think it is somehow connected to my problem. Here are the articles:
http://www.ghacks.net/2011/03/25/microsoft-updates-windows-to-block-fraudulent-digital-certificates/
And maybe this one:
https://blog.torproject.org/blog/detecting-certificate-authority-compromises-and-web-browser-collusion
Any workaround very appreciated.
Didnt noticed anomalies with other websites yet.

Also, when I check this post several times a day, I always see warning 'Connection is untrust'. If I close browser and reopen immediately everything is ok.

My Video chat is not working with messages.

When someone tries to send me an invite for a video chat the green light shows up but I do not receive and invitation window to accept it.
I am using an aim account on messages and my server settings are api.oscar.aol.com, port 443, and use SSL is checked.
In connection doctor is says my router type is port restricted and that "This computer's network setup includes one or more devices that are not fully compatible with audio and video chatting. I am not sure if this is the reason my video chat is not working.
If anyone can help me please let me know.

Hi,
Most routers can be accessed via Web Browser.
The IP shown in System Preferences > Network > Advanced Button > TCP/IP tab in the "Router IP" box is generally the one to use.
You also tend to need a User ID and Password.
Apple Base Stations are different in that they have an App in the Utilities folder that accesses the set up screens.
Your router can have different methods of opening the ports.
Port Forwarding
This tends to be the oldest of the methods.
Essentially you point a port to an IP (computer) to allow it.
A collection of ports may need to be entered one by one.
Once set up, only that computer can use those ports.
Port Triggering
This cuts down the number of ports set to be Open as it involves "listening" ports that then open further ports
iChat/Messages needs some ports to be open all the time and you set these a bit like Port Forwarding but with listing the IP to send the data to.
The A/V side can have a listening port (port 5678 for the Visible part of the Invite)
The advantage is that multiple computers can use the same ports.
DMZ (Demilitarised Zone)
This is an ON or Off setting (Enable/Disable)
It opens all the port (65535 of them) to one IP (i.e only one computer can use this.)
It is sort of like Port Forwarding Extreme
UPnP (Universal Plug 'n' Play)
A setting that allows the App to tell the router which ports to open.
This means the router can carry on doing DHCP and multiple computer can use the ports involved.
Where these setting are varies at least as much as there are manufacturers.
This is Linksys Port Forwarding (the arrows above the pic show the Others (it does not show DMZ)
7:47 PM Thursday; September 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and and iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Complaints from clents that Edge Animate built sites will not work in certain browsers

Has Edge animate sorted out the problem of not working in IE browsers - I updated my Edge Animate ro version 2.0 - is there version 3.0 or later out yet that addresses this problem?

Hi,
i have had a few issues with different versions of IE mainly to do with the code added in. I use the website below to check what is supported in certain versions of browser
CSS3 Reference
Maintain Browser Compatibility with Adobe Edge Animate CC - For Dummies
hope this is some help to you

Firefox 3.5: facebook chat does not work

After an update to firefox 3.5 the facebook chat does not work anymore. It says I should update to the current firefox version. With the mozilla binary everything works fine.
Someone with the same problem?
Last edited by tyr0 (2009-07-04 10:41:47)

A more versatile solution (imho) than delving into about:config is to install the User Agent Switcher plugin found here
install that, restart, and then go to the User Agent Switcher icon, Choose "Edit User Agents..."
Click "Add" > "New User Agent" and it should give you the firefox agent by default. change it to:
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1) Gecko/20090703 Firefox/3.5
(all i did was change Shiretoko to Firefox)
Name and save the agent, and then select it from the drop down and refresh facebook. works like a charm!
for extra credit, go to the User Agent Switcher icon, Choose "Edit User Agents..." and import this list:
http://techpatterns.com/downloads/firef … itcher.xml
Now you can spoof a bunch of browsers!
Last edited by FlamingZebra90 (2009-07-22 16:24:03)

Facebook chat will not work on my ipad

When I go on my Facebook my chat will not work, every so often it decides to work then go off?

Hello Hannah,
It sounds like the you are not able to consistently chat using the Facebook app. I recommend following the steps in the article below for an issue like this (you can skip step 3 since it is not related to this issue):
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thank you for using Apple Support Communities.
Best,
Sheila M.

Chat will not work in ustreaml

I Have tried the ustream app, ustream in safari, in chrome on my iPad 2 and also my iPhone 5C. Chat will not work ever. Any help?

Hi,
Please try a Ctrl + F5 refresh of the page.
This may also happen if you are inside a private network and and port blocking is in effect.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

In c200 chat is not working on background like 273...

In 2730 c i will get sound alart when i get a im i will be 24hours online Chat is not working in background in c200 like 2730 c so i cant use im all time how to make it work like 2730 c in my c200 both are s40 no

Dude, make sure u are on a 3G network to ensure clarity, then also, install skype so that you can get some of those neccessary files/apps to carry out voice stuffs...

Anchor links to accordion panels not working properly across browsers

Hi everyone,
I need some help to figure out why my anchor links to specific accordion panels on another page are not working properly across browsers.
I have a Map page which has tooltips on mouseover on the site markers. 15 of the tooltips have "Click here for information" anchor links (although only 14 are currently linked) which, in theory, would take you to the Nurseries page where the specified accordion panel would be opened with the nursery entry appearing at the top of the new browser window.
Here are the links to the Map page and Nurseries page, respectively:
www.alegriadesignstudio.com/RFRI/map_v6.html
www.alegriadesignstudio.com/RFRI/nurseries_v6.html
I've tested the anchor links on IE, Firefox, Google Chrome, and Safari, and have received varying results. In most cases, the anchor links worked perfectly on two of the browsers, while on the other browsers, the correct accordion panel is opened but the nursery entry does not appear at the top of the new browser window. Anchor links using Safari and Google Chrome fared better (10 out of 14 links worked properly, and 8/14, respectively), whereas when using Firefox and IE, only 3 anchor links worked properly. The target audience for this website will be using IE and Firefox, so I would appreciate any help to figure out how to tweak the code so that the most, if not all, anchor links work properly on these two browsers in particular.
Here's an anchor link which worked perfectly in IE, GC, and Safari, but in FF, the entry did not appear at the top of the new browser window.
www.alegriadesignstudio.com/RFRI/nurseries_v6.html?luzon=9#mangatarem
http://www.alegriadesignstudio.com/RFRI/nurseries_v6.html?luzon=9#mangatarem [To access the anchor link on the Map page, mouseover the third green dot from the top of the map (Tooltip--Location: Mangatarem) and then click on "Click here for information."]
Here's a sample anchor link in which the entry did not appear at the top of the new browser window in any of the 4 browsers:
www.alegriadesignstudio.com/RFRI/nurseries_v6.html?mindanao=4#magpetAmabel
http://http://www.alegriadesignstudio.com/RFRI/nurseries_v6.html?mindanao=4#magpetAmabel [To access the anchor link on the Map page, go to "Mindanao" at the bottom of the map and mouseover the fourth green dot below the word "Mindanao" (Tooltip--LOCATION: Brgys. Amabel, Bongolanon, Imamaling, & Manobisa; Magpet; North Cotabato) and then click on "Click here for information."]
Here's a sample anchor link in which the anchor link worked properly in GC and Safari, but the entry didn't appear at the top of the browser window in IE and FF:
www.alegriadesignstudio.com/RFRI/nurseries_v6.html?visayas=1#bilar
http://http://www.alegriadesignstudio.com/RFRI/nurseries_v6.html?visayas=1#bilar [To access the anchor link on the Map page, go to the small island north and a bit west of "Mindanao" which is called "Bohol" and mouseover the fourth green dot below the word "Mindanao" (Tooltip--LOCATION: Bilar; Bohol) and then click on the first "Click here for information."]
Many thanks in advance for your assistance!
Joy

Hi everyone,
I'm still trying to figure out how to resolve the problem of anchor links to accordion panels not working properly across browsers (see original post for details). I would greatly appreciate any suggestions on how to resolve the problem.
Many thanks in advance.
Joy

Form is not working of multiple form check boxs, source posted. HELP.

Form is not working of multiple form check boxs, source posted. HELP.
I'm trying to have golive form be able to check one, two or all of the options in Graphics field.
As is it will only post results from the last checked box.
Here's the page
http://www.perfection-press.com/Pages/ContactForm.html
Here's where source in golive has scanning,design,filesupplied.
[code removed to fix forum topic display]

Since the checkboxes all have the same name, the values are over-writing each other when being passed to the PHP script. The best way to fix that is to add a pair of empty square [] brackets after the checkbox names, so make the names "graphics[]" instead of "graphics". That tells PHP that the values are being passed as a list (an array) instead of a single value. As long as your processing script knows what to do from there (and it does), should solve the problem.
By the way, I noticed that two of the checkboxes were named "graphics" and the other was "graphic" (singular). You'll want to fix that too so they're all the same.

Service support not working of webcam

i am purchase a laptop envy 6 a weak before but its webcam not working.hp phone support not working properly.when i use phone support they did not pickup the call..please solve my problem as soon as possible.

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly. Try performing a hard reset first, if it doesn't work then we'll move to the next step.
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds); (if the computer doesn't power on, move to the next step)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

Need help to cancel by Creative Cloud Subscription and Live Chat does not work

I need to cancel by Creative Cloud Subscription and Live Chat does not work for me. The the chat only sent me :You are not currently connected to a chat representative. When a representative was online and I can't send my message out.

Hi Joshua_U,
I would request you to to perform the steps of cancellation mention in these links
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
In case you are still unable to complete it, please inbox me your order number.
Note-( Any Creative Cloud whose date of purchase is more than 30 days attracts a penalty except if you are opting to exchange it with different type of CC subscription, the order number of the exchange CC is required to fore go the penalty if applicable)
Regards,
Rajshree

Why is scrolling not working with multiple youtube embeds layed out vertically in a stack on one page?

Why is scrolling not working with multiple youtube embeds layed out in a stack on one page?

Hi ,
This is a sort of performance issue , because your program takes more than the max time set for the program to execute in foreground.
There are many stuff in program which will hamper your performance.
I will list down a few
1. SELECT *
FROM konp
INTO CORRESPONDING FIELDS OF TABLE konp_itab
FOR ALL ENTRIES IN a363_itab
WHERE knumh EQ a363_itab-knumh
in this statement you are using for all entries a363_itab , but before this statement you are not checking if the table has any entry or not , please do remember that for all entries has this characterstic , that if you internal table does not contain any record , then all the records are selected from the database table. So in this case if you table a363_itab is empty , so what you want is no data must be seelcted from table konp , but what will happen is all the records in KONP will be seelcted.
2. While retreiving data you are using seelct * even though you do not require all the fields , an example is
SELECT *
FROM mkpf
INTO CORRESPONDING FIELDS OF TABLE mkpf_itab
FOR ALL ENTRIES IN mseg_itab
WHERE mblnr EQ mseg_itab-mblnr.
in this your internal table contains only 2 fields
mblnr LIKE mkpf-mblnr, "Number of Material Document
bldat LIKE mkpf-bldat, "Document Date in Document , but to get these 2 fields you are selecting all the fields of the table.
3. In select you are using into corresponding fields of table , it is not a good practice., so please avoidd it.
Please understand that you must try to reduce the access to your database tables and try to keep it minimal , because this same thing may happen becasue data in DEV is very less compared to the volume of data in production , so a program working in DEV will take much more time in PRD if not written properly and may result in timeouts , as in your case.
Please try to make chanegs to the prorgam and see if it works.
In case you have more queries , please do revert back.
Regards
Arun
*Reward points if replay is helpful

RSS Not Working in All Browsers Except Safari?

I've recently used iWeb to make a website (not .mac) and has been completely Validated at w3, and passed with no errors in the coding.. except when we go to use the RSS Feed Button in Firefox for Mac, Firefor for PC, Internet Explorer for PC.. the page comes up with errors - and displays a message saying: "This XML file does not appear to have any style information associated with it. The document tree is shown below." and simply displays the Coding. So i checked the RSS page at w3 Validator and it failed because of an Error on line 42. The line 42 is this:
<description><a href="http://users.bigpond.net.au/bjsp1/lacc/News/F4CBD4AA-E949-44E0-A31C-61159 9D79BD8files/DSCF1400%20copy1.jpg"><img src="http://users.bigpond.net.au/bjsp1/lacc/News/Images/DSCF1400%20copy.jpg" style="float:left; padding-right:10px; padding-bottom:10px; width:130px; height:130px;"/></a>Hello Everyone! Sorry for the lack of updates - we’ve had some technical difficulties - but were back with a new design and some more user-friendly pages. 
So far the only error i can see is the &lt/a&gt etc.. errors, but it could have been an error caused by a change of programs (to get the actual line i opened the file in Microsoft Frontpage) Any ideas of why it is not working in any browsers, and how to fix it?
Thanks!

Yes, I'm puzzled by the whole RSS thing as well.
Clicking on RSS subscribe from my website in Firefox
gives me the same error. But if I click on the RSS
icon in the address bar of Firefox, it seems to keep
track of my site updates just fine.
That's right. I forgot that FireFox has its Live Bookmarks feature which is basically the same as an RSS reader. While the subscribe button doesn't do anything, FireFox scans a page being viewed for any RSS feeds and lets you select them via other means. RSS is just a different protocol than http and different browers handle it different ways (or not at all).

Auto-Detect Screen Resolution Does Not Work Across Multiple Monitors With Different Resolutions

Hi,
The Acrobat Pro DC (15.007.20033.2203) auto-detect screen resolution feature does not work with multiple monitors at different resolutions. Acrobat looks fine on my hidpi primary laptop display (Razr 14" 2014) but is completely unusable if I drag or extend the application to a standard HD resolution secondary monitor. Dragging Acrobat from my primary desktop display to the secondary display causes the UI elements to become 2x as large as they should be and makes Acrobat unusable.
Is there a way to make Acrobat auto-detect the display that it is currently on?
Thanks!
-Donald

To prevent it from happing again, you can
1. go to the Mouse preference and turn off the scroll zoom feature.
2. go to the Universal Access preference and disable the zoom features.

Chat support not working on multiple browsers

Similar Messages

Maybe you are looking for