Chat video quality...

Has anyone been able to video chat with two or three people and maintain a decent video quality? When I try to video chat with two people the quality drops considerably, and I'm wondering if it's a bandwidth problem, or if it's just the way it is. I'm hoping it's the former.
I posted elsewhere regarding this issue, but didn't get a decisive answer. You can see that thread here: http://discussions.apple.com/message.jspa?messageID=2581668#2581668

Hi Saul23,
It does depend on all parties having a "good" connection.
Realistically this is going to be at least or close to an upload of 1Mbps.
Once one party drops below an upload of 500kbps you can be certain of noticing a drop in quality.
It is best that the fastest Buddy (upload speed) is host.
12:26 AM Friday; June 23, 2006

Similar Messages

  • Chat Video quality starts out fine, then fades ...

    My video starts out good, then after a minutes or so, the picture gets pixelated and the audio garbled. The person on the other end has no such issues and can see/hear me just fine.
    In iChat, my bw is set to 'none'. In system preferences, my Quicktime streaming speed is 1.5 Mpbs.
    Thanks,
    - Greg

    Hi GDykes,
    OK Imagine that Connection speed from your ISP is like an empty freeway. You can go full tilt (upto that road's speed limit)
    Bandwidth is like a busy freeway where you only get to go as the bit you are in allows.
    Reducing the Bandwidth in iChat or in the System Preferences > Quicktime > Streaming tab is like a vehicle that has a maximum speed that is slower than the speed possible on the freeway.
    10:02 PM Friday; July 6, 2007

  • I chat 4 video quality is terrible!

    Can someone please help!I just switched over from a pc to macbook mac ox 10.5.1 expecting great video quality with i chat or skype but instead had to deal with error 8 messages in i chat after all the headaches of opening ports in my router, the audio video is working but the video quality is very bad my own preview is clear and my boyfriend sees me clear,but the image I get of him is very pixellated. I've set the bandwidth to none and speed to 1.5 in quicktime, my average speedtest results are 6500 downloads and 400 uploads. connection doctor average is usually about 350-400 framerate 9 -10 for both local and his connection. We both using have tried connecting directly to the modem, however I still get poor image. He is also using a mac ox 10.5.1 i chat 4 same machine except for different graphic card I have a gma x3100 144 mb while he has the gma 940 4mb can this have something to do with it ?

    Who is your ISP ?
    If Comcast, Road Runner or Verizon FiOS then set the Bandwidth to 500
    9:05 PM Sunday; November 18, 2007

  • Video quality while chatting

    While video chatting one-on-one the quality is great, but when video chatting with two or three people the video quality drops like crazy. No matter how small I make the window the images of the people with whom I'm chatting is super pixilated, and I'm wondering if there's anything I can do to improve the quality. The quality of the connection doesn't seem to be a factor either.
    It's frustrating because all of the pictures of the three person video chatting look so clear... Seems like false advertising.

    For info and others,
    iChat depends more on Connection speed and the Bandwith it uses of that for good connections.
    iChat reads the connection speed you have from the System Preferences > Quicktime > Streaming tab > Streaming setting.
    If this is set to the default of Automatic it returns a 0 (Zero) to iChat and caps the bandwidth.
    http://docs.info.apple.com/article.html?artnum=301641
    If your connection speed exceeds 1.5meg use this setting as the max.
    In iChat > Preferences > Video section > Bandwidth Limit drop down should be set to NONE otherwise it also caps the bandwidth.
    The min Apple say is needed to multichat is 384kbps both Upload and download speeds.
    Realistically there is a drop off in the H264 codec driven video quality when you add 2nd and 3rd or even a 4th person.
    Ideally you need at least a 1Mb upload to maintain an excelent picture quality. This is for all people involved in the chat. The best solution is to get the fastest Internet connection Buddy to host the chat.
    12:12 AM Friday; June 23, 2006

  • Multi-Person iChat Video Quality

    Hi,
    I am using iChat with 2 other person (so a total of 3 people in the video conferencing). What we noticed is that the audio quality remains great. But as soon as the third person joins the video chat, the video quality decrease dramatically.
    Any one experience this problem?
    Thanks.

    Thanks for the reply.
    Have you set the Quicktime setting, goto sys
    prefs/quicktime/streaming/streaming speed set what
    you get from your ISP go no higher then 1.5mbps(dont
    use automatic)
    I didn't know that Quicktime has anything to do with iChat. I will check that tonight.
    In ichats prefs click on video and change bandwidth
    limit to NONE.
    Alread set to NONE so this shouldn't be a problem.
    Also all of you do a speed test
    http://www.speedtest.net/ and tell us the up and
    download speeds are.
    I have done many similar tests and it is consistently rated as "excellent". I will need to do the test to find out the exact rate tonight when I am home.
    So, out of the 3 things, sound like the Quicktime setting is the only one that I have not done.
    Thanks.

  • IChat video quality better with .Mac subscriber than with AIM?

    The quality of my video chats with one brother who also has a .Mac account is noticeably better than my chats with another brother, who uses iChat with an AIM account. I'm in the US, they are both in UK. All of us have almost identical iMacs. The one with the AIM account supposedly has a faster Internet connection. My question: is the video quality of iChat better if both users have .Mac accounts than if one has an AIM account?

    The Screen names make no difference.
    It is about a combination of Proccessor, Video card in iChat 4, internet Connection and settings and the amount of Bandwidth you get out of that connection.
    As Defcom (UK) has said start with those basic Settings.
    In iChat 3 and 2 the Quicktime setting when on Automatic is read as a 0 (zero) and this effectively Caps iChat.
    In iChat 4 the Automatic setting is seen as 384k which is the MINIMUM for a 4 way chat.
    As far as an Internet Connection goes this should be at Least 100k in both Up and Downloads.
    Due to some data stream management to cut down on Peer-to-Peer file Sharing it pays to limit iChat in the Video Section Bandwidth Limit section to slip under the Radar as it were. There are two main ISP doing this Comcast and Road Runner in the States.
    Verizon offer a FioS fibre service that is not that stable in speeds and jumps all over the place which is then too fast for iChat to keep up and that should use the cap in iChat Preferences as well.
    8:08 PM Friday; June 20, 2008

  • Improving Video Quality?

    Video quality doesn't appear as good as it did when Steve demonstrated it some time ago when more than two are video chatting. I'm using a PowerMac G5 QUAD with iSight camera and invite the first person on my home network via Bonjour everything looks good, but when I invite the second person on my home network via Bonjour, both invitees pictures go blury. The other two machines are a Core 2 Duo iMac and a Core 2 Duo MacBook with built in cameras. All three machines are connected to the LAN at 1000 Base T speeds and all three are connected to the same Gigabit switch (which is a LinkSys Gigabit switch). All three have Quicktime Streaming configured for 1.5 Mbps/T1/LAN. iChat is configured to not limit the bandwith.
    I would have expected a clear picture when my two guests are connected, but as soon as the second guest connects, the two guest pictures become blury. They also report the same thing. Is there anything else I can do to improve the picture quality? How did Steve obtain such good quality, does anyone know?
    Thanks

    Hi Dnar,
    Do you know what actual throughput you are getting ?
    There might (I stress might) be some improvement over a local network with the very top Quicktime setting but it does seem this is not stable enough for Internet connections
    3:33 PM Saturday; April 21, 2007

  • How do I get good video quality?

    I can't seem to get more then 20 fps and not so hot video out of iChat AV. With what should be pretty good connections, I still get stopping or pixelation at times, so I've been trying to isolate the issue.
    Conferencing over an airport on an in-house system for a test, with 2.4 megs of pipe (showing in Connection Doctor; other tests show 10 megs up and down) using either iSight or a DV camera, I get 20 fps, no more. OS 10.5.3 on both sides, Quicktime 7.5 on both sides. Intel Duo 2Ghz with 1 Ghz ram on one side, G5 with 5 gigs of ram on the other. One way video chat. No other apps running. No other traffic on the Airport.
    We're trying to use this for student "live shots" over the internet. The quality of the video frankly used to be a lot higher with earlier versions.
    I don't get it. If it is possible to get 640 X 480, 30 fps out of this, I can't figure it out. Hopefully, one of you will know how to do it. Do I need to install Quicktime Pro? Is there some magic button or setting somewhere? (yes, i is set on LAN) Do I use another application that has low latency like iChat AV but better video quality? Is there an appliance that will do this better? Is there a way to set up a point to point conference? (Quicktime Broadcaster allows this, but has long latency... too long to be usable for our purposes.)
    So I'm not getting why I can't do this. Please let me know if you have any ideas.

    Ralph,
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    I guess its in the CPU or something. It's a bit annoying. I'm a really big fan of iChat. We've used it for "live shots" on election night and as broadband field "live shots" over a 3G telephony connection and wireless broadband. Nothing else we've found is better. It just seems to handle video quality less well in the last couple of versions.
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  • Terrible iChat video quality. What gives?

    My brother and I are trying to use iChat video. We both have an iMac, his is newer than mine, but we both have the same OS. On both ends the video quality is very poor and the audio is bad (hearing every other word). We both have high speed internet, I have cable he has DSL. We tried limiting the bandwidth to no avail. Any suggestions?
    Thanks!

    Also both of you should open the Connection Doctor (iChat Video menu) during a chat and tell us what Speeds (Frame and Bit Rate) you see.
    You should get at least 15fps and have a speed in Bit rate of well over 100kbps (up to somewhere over 500kbps depending on your Internet speeds at both ends).
    200-300 is common. 500+ is not unusual.
    8:24 PM Tuesday; April 28, 2009

  • IChat Video Quality Low - Stumped

    Hi all,
    The basics of my problem is my Ichat video quality is very low.
    I have a 10mb connection and im in Tennessee, USA, the person im trying to reach has a 8mb connection and is in California, USA.
    When I chat with this person my connection doctor always says im getting a 150 to 300 bit rate. The video quality seems very low to me. Which I would think is super low for such a fast connection between our computers. It never goes above 300.
    I've read over many posts here on the forum and we have done the Set Quicktime to 1.5mb & Set my Ichat Video Prefs Limit to "None" and restarted, on both ends. Still limits at 300.
    I've also checked the connection speeds on both ends, via pings to various places around the net & across the country and hold down a decent to good 3.5 to 8.5mbs connection.
    A little system info:
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    - Isight (external Camera via Firewire port)
    - Airport Wireless Card
    - Airport Extreme (with DHCP on to route my multi machines wirelessly on the network)
    - Cable Modem - Plugs into Airport - up to 10mbs connection
    - iChat 3
    - OS X 10.4.8
    Other side:
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    It seems like there is something im overlooking.
    Please help as im a bit stumped on this one! :P
    - Guru Kismet

    I have 3 machines on the Airport network (though none of the others where being used during the testing).
    I connected my Cable modem directly to my G5 via Ethernet my speeds jumped! Then I discovered it was being caused by my Airport Extreme. Which loves to knock me off the network from time to time.
    In my Airport Extreme "wireless options" I changed the Multicast Rate and then clicked on "Enable interference robustness" my chat speeds jumped from 200k to 800k+. The quality of my video improved dramatically.
    After further testing with just one machine and then later restoring all machines back on the Airport Network, I found that there was some sort of interference from other wireless devices around the house, even the ones downstairs.
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