Chat & Vision payment not going through

[Topic title updated by moderator to be more descriptive. Original topic title was: "Chat & Vision"]
This is really a message for Microsoft. I have in the past attempted to buy prepaid cards from Chat & Vision in repoinse to email offers from Skype. At the end of the transaction I was told my bank had refused payment. My bank confirmed it had authorised payment but the payment was never collected. After several conversations with Chat & Vision I gave up.
Recently I tried again to buy a gift card wih exactly the same result. Oddly, however within 2 days i received an email from Western Union offering me a discounted gift card for Skype with a link that took me to a Skype log in page. Both the Western Union email and the Skype log in page were absolutely authentic in every detail that i could check. Nevertheless i declined the invitation to log in and sent the email to Western Union for a check. They replied advising me never to respond to such emails and I have to assume from this that the whole thing was a scam.
I just think it amazingly coincidental that this "opportunity" arose immediately after my contact with Chat & Vision and one which Microsoft should take seriously and investigate.
Finally I have tried to find the names of the "selected retailers" that sell Skype Gift Cards in the UK but ot seems they are non existent??

Searcher38 wrote:
[Topic title updated by moderator to be more descriptive. Original topic title was: "Chat & Vision"]
This is really a message for Microsoft. I have in the past attempted to buy prepaid cards from Chat & Vision in repoinse to email offers from Skype. At the end of the transaction I was told my bank had refused payment. My bank confirmed it had authorised payment but the payment was never collected. After several conversations with Chat & Vision I gave up.
Recently I tried again to buy a gift card wih exactly the same result. Oddly, however within 2 days i received an email from Western Union offering me a discounted gift card for Skype with a link that took me to a Skype log in page. Both the Western Union email and the Skype log in page were absolutely authentic in every detail that i could check. Nevertheless i declined the invitation to log in and sent the email to Western Union for a check. They replied advising me never to respond to such emails and I have to assume from this that the whole thing was a scam.
I just think it amazingly coincidental that this "opportunity" arose immediately after my contact with Chat & Vision and one which Microsoft should take seriously and investigate.
Finally I have tried to find the names of the "selected retailers" that sell Skype Gift Cards in the UK but ot seems they are non existent??
Hi Chat & Vision, thanks for your reply and sorry to take so long to respond. I do not have the order Nr etc so cannot help you in that respect but my email is [Removed for privacy] and i was trying to send an email gift card to [Removed for privacy] if that helps. It is a transaction I would still like to complete but am concerned that i will have the same problems and that the money may simply disappear. If you can reassure me in that regard i am happy to try again. Perhaps you could remind me of the procedure though, to save me searching the site again? Many thanks and Regards

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