ChatAndVision e-gift cards. Avoid this seller.

Hello, just wanted to share some expirience with this company.
So, I ordered a gift card worth $75 xxxxxxxx on Dec. 2d . And missed a letter in recipient address. Typed @gmal.com instead of gmail.com
23 days passed since my order, and 20 since I contacted support for the first time.
Dec. 13th I got this:
"My apologies if there have been no further updates in your case yet. I have escalated the matter for you this time in hope that this matter will be resolved shortly. We will inform you about any movement as soon as it occurs."
So, in 20 days no to fix such minor issue with digital purchase... this is simply outrageous.
Oh, yeah^ and they took my money almost immediately.
My recomendation to community would be to avoid this seller, for good!
I messed with this purhcase only because they have a promo on skype site.
Dear ChatAndVision, Merry Christmas to you!
3 days passed until they sent me a message that card has been delivered.

When on earth are Skype going to drop Chat And Vision as their "Global Sales Partner"? They are absolutely atrocious and appear to be doing all they can to halt the sales of Skype products.
I ordered a RTX-4088 Dualphone on the 5th of December as a Christmas present, getting an alomsot immediate order confirmation When it had not arrived by the 20th, I chased it up by email. After half a dozen mails, they advised calling the phone number to re-order it.
For 1 month, I tried to call them - Option 1 "Sales" perpetually gave a "I am sorry, we are experiencing technical difficulties - Please call back later" recorded message.
Today, I tried option 2 - "Customer Don't Care" - They themselves said you need to speak to sales, and even they themselves couldn't get through.
I am fed up trying to order this damned phone. Skype themselves seem to have as little care about it as Chat and Vision and trot out some excuse that its a matter for Chat and Vision to sort out.
In a Live Chat session at the moment with Skype, they have advised;
I really do apologize about it, dear customer. I know that it is frustating to keep on hearing me apologizing, however, as much as I wanted to help you it is already out of my hands. The best I can is to document your case and if possible enough consult this with my Supervisor. Our higher deaprtment are reviewing each case, they will be able to see about this problem and in the future might have get a different, much better supplier that will satisfy our customer, for Skype's products and goods.
I note the reference to them getting a "different, much better supplier" so I guess that Chat and Visions incomptencies have not gone un-noticed by them either.
In the meantime, does any one know where else Skype phones can be bought, aside from this useless bunch?

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This is from Apple's Payment & Pricing - Apple Store (U.S.) site:
Apple Gift Card
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Happy Holidays

How can I change my apple ID region after reedeeming a gift card from USA, since I want to use my visa which is from canada?

Dear Mr/ Mrs:
I am pooria, my apple ID id **********@*****.com
well actually I have a problem, I have a Visa card and as I recieved a gift card from my friend from USA, aftrer redeeming the card and spend it through app strore, now, I have 0.98$ and I can't spend for other apps since there is not any app which is exactly 0.98$ . So I've tried several times to get back to my visa card to go to appstore and buy my favorate apps, but the matter is that my visa is from Canada and I recieved a notice in which untill I didn't spenc the 0.98$, I'm not able to change my location and this really is a big problem for me. Would you please fix the problem that I can change my apple ID location to use my visa card?
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would you please help me with this matter?
sincerely
Pooria
<Personal Information Edited by Host>

Pooria
Contact Apple. Before you do, think about telling the story in order
I travel a lot
I have a balance that prevents me from transacting with Apple... please help me.
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This is how itunes verifies your account.

ITunes gift card help

Hi
I'm not sure wether this is the right forum category for this question.
But...
I was thinking of buying an iTunes gift card for a friend as a christmas gift. This friend I will not see for a long time therefore I need to buy something online to be sent via email or something, an iTunes gift card seems like a good idea. I am Swedish currently living abroad and this friend of mine is Asian.
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legendary80 wrote:
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In iTunes, click on iTunes Store and change the country at the bottom of the window, scrolling down as needed.
(28742)

Has anyone returned an iPod for a gift card

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Your post is confusing.
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Verizon Gift Card Trade in Program is a SCAM!!!!

My family and I have been a VZ customers since we purchased our first cell phones over 12 years ago. We always buy in to the upgrade program and purchase new phones and all the goodies that come with them like good little consumers. I have converted numerous AT&T friends and family members to Verizon and this is how I get repaid for my loyalty...
We upgraded to the new Droid in August and received these email in September.
Your trade-in information — KEEP FOR REFERENCE
Submission ID: 5268135
Device Model: Dare
Appraised Value: $100
Your trade-in information — KEEP FOR REFERENCE
Submission ID: 5483216
Device Model: Dare
Appraised Value: $100
I received this email then end of September for only “one” of the phones?
..."We have determined that the value of your device matches your appraised value. You will receive your Verizon Wireless Gift Card in the mail within the next three weeks." I received the card in December!
Now this is the scam/run around I am getting in regard to my second phone we returned... (remember this all started in August 2011!)
I never received an email, phone, letter or any other correspondence from Verizon regarding the 2nd phone we sent in so I started calling them.
First call 12/5/11:Verizon… haven’t received phone yet. I gave them the tracking number as I was tracking it online myself. It was delivered in September! Apology for the delay it will be processed and mailed to you tomorrow 12/6/11.           NO CARD, NO EMAIL, NO PHONE CALL.
Second call 1/11/12 Verizon: it went to the wrong department but we will submit the request and have it mailed out to you with in the next 24 to 48 hours.           NO CARD, NO EMAIL, NO PHONE CALL.
Third call 1/17/12 Verizon: (this is now the 5th person I have talked to) I get transferred to “STERLING” a so called “supervisor” in the Trade In Department in Nashville. I am, again, told the phone was sent to our donation department and so we can not send you the $100 Gift Card! THIS IS TOTALLY UNACCEPTABLE!
I asked to speak his supervisor, Sterling told me he was the supervisor. I asked to speak to his superior. (which I have done on each and every call only to be told some one will call me back with the next 24 to 48 hours and not once did I get a call back from any one at Verizon!) This self-righteous jerk told me it wouldn’t matter who I talked to I won’t get my $100 Gift Card.
I have had 4 people tell me they are they were sorry for the delay and confusion and one person, named Megan in Nashville, told me that the phone did get sent to the donation department in error but they would honor the $100 gift card anyway. Ironically the last phone call I made to Verizon on 1/11/12 when I spoke to Megan isn’t on record…hummmm, sounds a little fishy to me. I get my hands on that recording and ever other one and we’ll just see how “SUPERIOR” Mr. Sterling really is.
Now, is it just me or did I get totally screwed here? Believe me, it won’t end here.
I WILL GET MY $100 GIFT CARD IF I HAVE TO FLY TO NASHVILLE TO GET IT!!!!!

this is the lates news. In a fit of anger I sent 4 emails one right after the other to the "Contact Us" email on their website:
Date: Fri, 20 Jan 2012 22:52:26 -0500
From: [email protected]
To: [email protected]
Subject: RE: Other (WFM86708538)
   Good evening Jody ,
My name is Monica, and I am sorry for the delayed response, due to the overwhelming emails we are currently behind our 24-hour response time.(No kidding? As we both well know...we are not alone in this ridiculousness) I apologize for any inconvenience, this may have caused. I attempted to contact you today 1/20/2012 at approximately 8:45 pm MDT at the provided contact number and unfortunately missed speaking to you directly. I hope you receive my voicemail message. I am sorry to learn you did not receive the $100.00 Verizon Wireless gift card. I can definitely assist you with your inquiry regards to the $100.00 Verizon Wireless Gift card.
In tracking the status on the Trade in Website (Submission ID: 5268135 ), the incorrect envelope might have been used when returning the device to our Trade in Department. Which is why the device was received in our Central warehouse and not the Trade in Department. I apologize for any inconvenience this may have caused. I can apply the credit of $100.00 to your wireless account for the second phone that was mailed to the incorrect Department.
Please contact me on my direct line, my name again is Monica. My direct line is 505-999-5300 extension 6998. I am in the office Monday -Friday. My office hours are as follows:
Monday through Friday 2:00 pm -11:00 pm (Mountain Time)
Jody, please contact me so that I may resolve your issue. Thank you for being a loyal customer since 1998! We appreciate your business and thank you for choosing Verizon Wireless. Should you have additional questions or feel your concerns are not resolved, please reply to this e-mail or contact me directly.
Sincerely,
Monica
Verizon Wireless, Customer Service
Internet Response Team
Hello Monica,
I am very sorry I missed your call on Friday. By the time I checked my email you were gone.
I left you a VM at 12:03pm today forgetting about the time change and your hours.
I will be available to take your call until 5:00pm Pacific Time today and will expecting your call.
Just so you understand and I to make myself perfectly clear Monica, I absolutely DO NOT want you to reiterate Verizon’s excuse as to why this entire situation occurred. I have wasted enough of my precious time on this ridiculousness. I just want you to tell me you have credited my account the $100.00 and give me a conformation number.
After seeing the outpour of other Verizon Wireless customers posting the same anger and frustration at the lack of customer service and dissatisfaction with your Trade In Program I just hope that someone in charge of this whole debacle will take responsibility for the abuse your loyal customers have gone through and fix it!!!!
As I said, I will look forward to your call and the resolution.
Sincerely,
Jody Price

ITunes store won't redeem gift cards!

I start iTunes; go to iTunes store, click "Redeem", enter a gift card "Activation Code"; Immediately upon hitting Enter/Return I get an iTunes error screen reading "*Your session has timed out. Please start over.*" or some such message. At that point, I can't start over, iTunes is frozen up and I have to quit iTunes completely and restart it to try again. I try again, typing the code CAREFULLY, same thing happens. I quite iTunes, start over, and try a different gift card, same exact message. I'm running OX 10.4.11 with iTunes 8.0.2 on a Powerbook G4. I'm thinking iTunes 8 is not all that compatible with 10.4.11. Any thoughts? What do I do with $65 in gift cards?

This being a very old thread, you'll probably have better luck getting suggestions if you start a new topic with your issue.
Without any details as to where things are going wrong for you, it's difficult to offer much advice, but one thing to check is to make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see their web page If you can't get it to work after perusing that page, use the form at the bottom of the page to contact the iTunes Store customer service group and explain the problem to them.
This of course presumes you purchased valid iTunes cards from an authorized reseller. There are scams out of China selling counterfeit cards and gift certificates, so if you purchased your cards from a private individual or an unauthorized source such as eBay, you may have counterfeit cards for which you have no recourse.
Good luck.

ChatAndVision e-gift cards. Avoid this seller.

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