ChatandVision VERY slow order delivery - awful cus...
I placed an order on 28th October 2013 and due to previous good service just waited and expected it to arrive promptly. At the end of November I wondered where the order was and followed up by ringing the Australian number on their website - spoke to someone who said their was a delay and they would send details.
I have received an automated case email from their Help Desk and nothing else.
A further 3 follow-ups by email - no effect
So after waiting for 10 weeks for my ordfer I made another phone call today and all I could get out of them was acknowledgment of the order and a promise to send an email they said they sent me on 6 January 2014 - which I have not received.
When pressed for more information all they would say is they were sending the email again and could not give me any other detaisl.
This is really really average customer service. One more chance and then I will request a charge back from my credit card provider and start buying what I need to use Skype from someone repuatable.
When on earth are Skype going to drop Chat And Vision as their "Global Sales Partner"? They are absolutely atrocious and appear to be doing all they can to halt the sales of Skype products.
I ordered a RTX-4088 Dualphone on the 5th of December as a Christmas present, getting an alomsot immediate order confirmation When it had not arrived by the 20th, I chased it up by email. After half a dozen mails, they advised calling the phone number to re-order it.
For 1 month, I tried to call them - Option 1 "Sales" perpetually gave a "I am sorry, we are experiencing technical difficulties - Please call back later" recorded message.
Today, I tried option 2 - "Customer Don't Care" - They themselves said you need to speak to sales, and even they themselves couldn't get through.
I am fed up trying to order this damned phone. Skype themselves seem to have as little care about it as Chat and Vision and trot out some excuse that its a matter for Chat and Vision to sort out.
In a Live Chat session at the moment with Skype, they have advised;
I really do apologize about it, dear customer. I know that it is frustating to keep on hearing me apologizing, however, as much as I wanted to help you it is already out of my hands. The best I can is to document your case and if possible enough consult this with my Supervisor. Our higher deaprtment are reviewing each case, they will be able to see about this problem and in the future might have get a different, much better supplier that will satisfy our customer, for Skype's products and goods.
I note the reference to them getting a "different, much better supplier" so I guess that Chat and Visions incomptencies have not gone un-noticed by them either.
In the meantime, does any one know where else Skype phones can be bought, aside from this useless bunch?
Similar Messages
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Hi All,
I am working on a project to calculate calls, inbound and outbound at a telecom company.
We get 12 million call records everyday i.e. Calling_number_From , Call_start_time,Calling_number_to and call_end_time.
We then split these records into 4 records using UNION ALL which means we have 48 Million records to process and then we do order by call_time.
This order by takes hours to run, Please advice on ideas to improve performance.
Table has Parallel_degree 10
We are on Oracle 10Guser545707 wrote:
Don't bother about the date, we will be processing for one day onlyYou process more than one day's worth - I see dates from 2008 and 2009 in there.
I'm a bit puzzled by the use of 23:59:59 - normally you define a day as >= 00:00:00 and <= 23:59:59, but that is where your ranges start.
There is also more than one sort going on - you sort the UNION ALL subquery, but you also have two analytic functions with different PARTITION BY clauses, so you are sorting three times. I don't understand the ORDER BY ROWNUM in those. The ORDER BY seems to belong logically at the outermost level, although I don't know whether that will help as it will still have to sort the same number of rows.
You might try some subquery factoring to avoid repeating the joins four times. I make that (untested):
select did_qry.part_ts,
did_qry.p_number,
to_char(did_qry.call_time,'HH24') ||':00-' ||to_char(did_qry.call_time,'HH24') ||':59' hour_range,
flag,
hour_change,
decode(hour_change,'HC',did_qry.active_calls+1,decode(did_qry.active_calls,0,1,did_qry.active_calls)) active_calls,
decode(hour_change,'HC',did_qry.io_calls_cnt+1,decode(did_qry.io_calls_cnt,0,1,did_qry.io_calls_cnt)) io_calls
from
( select part_ts,
p_number,
did,
call_time,
flag ,
hour_change,
sum(act) over ( partition by p_number order by rownum ) active_calls ,
sum(io_calls) over ( partition by p_number,flag order by rownum ) io_calls_cnt
from
( with calls as
( select h.call_call_start_ts,
tpilot.p_num,
h.term_num,
h.part_ts,
h.orig_num did,
h.call_start_ts,
from call_rec h,
disconn_cd dcode,
p_did tpilot
where ( ( h.part_ts >= to_date('01-01-2009 23:59:59','DD-MM-YYYY hh24:mi:ss')
and h.part_ts < to_date('14-02-2011 23:59:59','DD-MM-YYYY hh24:mi:ss'))
or ( h.call_call_start_ts >= to_date('01-01-2009 23:59:59','DD-MM-YYYY hh24:mi:ss')
and h.part_ts >= to_date('31-12-2008 23:59:59','DD-MM-YYYY hh24:mi:ss'))
and dcode.eff_start_dt <= h.part_ts
and dcode.eff_end_dt > h.part_ts
and dcode.cdr_c_cde =h.a_i_id
and dcode.cdr_b_cde =h.r_c_id
and dcode.ab_dis_ind ='N'
and record_typ_id ='00000000'
and tpilot.eff_start_dt <= h.part_ts
and tpilot.eff_end_dt > h.part_ts
and tpilot.d_num =h.term_num
select trunc(c.part_ts) part_ts,
c.p_num p_number,
c.orig_num did,
c.call_start_ts call_time,
'IN' flag,
1 act,
1 io_calls,
'NA' hour_change
from calls c
union all
select trunc(c.call_call_start_ts) part_ts,
c.p_num p_number,
c.term_num did,
c.call_call_start_ts call_time,
'IN' flag,
-1 act,
-1 io_calls,
decode(greatest(to_char(c.call_start_ts,'HH12'),to_char(c.call_call_start_ts,'HH12')),
least(to_char(c.call_start_ts,'HH12'),to_char(c.call_call_start_ts,'HH12')),'NC',
decode(greatest(to_char(c.call_start_ts,'HH12'),to_char(c.call_call_start_ts,'HH12')), to_char(c.call_call_start_ts,'HH12'),'HC','NC')) hour_change
from calls c
union all
select trunc(c.part_ts) part_ts,
c.p_num p_number,
c.orig_num did,
c.call_start_ts call_time,
'OUT' flag,
1 act,
1 io_calls,
'NA' hour_change
from calls c
union all
select trunc(c.call_call_start_ts) part_ts,
c.p_num p_number,
c.term_num did,
c.call_call_start_ts call_time,
'OUT' flag,
-1 act,
-1 io_calls,
decode(greatest(to_char(c.call_start_ts,'HH12'),to_char(c.call_call_start_ts,'HH12')),
least(to_char(c.call_start_ts,'HH12'),to_char(c.call_call_start_ts,'HH12')),'NC',
decode(greatest(to_char(c.call_start_ts,'HH12'),to_char(c.call_call_start_ts,'HH12')), to_char(c.call_call_start_ts,'HH12'),'HC','NC')) hour_change
from calls c
order by 2,4,6 asc
) did_qryEdited by: William Robertson on Feb 20, 2011 8:32 AM -
Thought I'd share this in case anyone else is experiencing delayed text message (SMS) deliveries. It appears that the MO SMS over IMS setting was enabled in a recent update (my current phone is a Droid M). I was seeing deliveries of 45 minutes or more to others on the same network. By disabling the MO SMS over IMS setting text messages started working properly.
To change (at your own risk I should add):
Open the dialer and type in ##7764726 and press send.
Enter the password 000000 and hit verify.
Scroll down to SMS/MMS settings.
Next scroll to the bottom, select "MO SMS over IMS", and disable it.
Done.So what OS and what version of Acrobat? There may be an issue in the combination.
-
Order Import program run very slow
Hi
I use Order Import program to create sale order from tables interface.But it run very slow,about two hours for one record.
How can i do it run fast?
ThanksHi,
before checking metalink for patches (there are some performance related patches for order entry)
you should check if statistics OE related tables
- OE_HEADERS_IFACE_ALL,
- OE_ORDER_HEADERS_ALL
- OE_LINES_IFACE_ALL
- OE_ORDER_LINES_ALL
are up to date (check column last_analyzed in dba_tables). If not, run gather schema statistics
program to collect current table statistics for OE schema.
If this does not help, have a look at metalink and query for "order import" "performance"...
Regards -
Navigation very slow and not able to enter in memory a sequence issue
Hello,
we have a big problem with oracle forms performance since we deployed our
application to the web. all our customers are not confortable with this new
environment because the sytem are very slow and working it's very difficult.
our application is very slow in point of when the user use very quickly the key
functions it doens't work.
I explain :
for example, we have a button &Verifier (alt+v : acces key to this button) and
when clicking to button we have a dialox box that contains 2 buttons:
Oui(alt+O:access key) and Non(alt+N:access key) and if we click Oui(alt+O) it
popup as an information box and we must click Ok(alt+O: access key).
then if we click quickly alt+v after alt+o after alt+o it doens't work and it
wait to click againt alt+o.(like the system doesn't follow or has not yet enter all the sequence in the memory)
before in client/server it work's fine.
it's like our application in the web it's not able to entered in memory a
serial of access key.
please can you help me the problem is always occuring in the production
environment.
our environment:
- oracle jiniator :1.3.1.22
OAS 10G (9041)
DATABASE 9206
- the complete version of forms : 9.0.4.0.19
- we have 23 USERS.
any help are welcome, the problem are urgent.
thank you.Hi
Lets analyse and hope to narrow down your issue
We have used the Pick and Pack Manager to release goods from Sales Order through to Invoice. The functionality offered is good,
> Slow performance could be triggered by multile issue , so lets wait
> Do you know PICKand PACK manager is only for status ,but it actually doesn't affect inventory level .
but in practise the system is so slow it is taking 2 to 3 times longer than copying to a Sales Invoice.
> You need to do delivery first and transfer the delivery into invoice .
Is there any way of cutting out part of the process to speed things up? What we really need is to be able to create an invoice(s) straight from the Pick and Pack manager.
>> It basically depends upon your business process . but by software , You can bypass Pick and PACK Manager process. You can transfer your sales order into A/R invoice and while posting A/R invoice , inventory will be reduced .
Hope this help to narrow down your issue
thank you
Bishal -
When playing games on the ipad I have no sound and it it very slow.
when playing games downloaded from the app store I have no sound and the games arte very slow?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
How to Fix a Slow iPad
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
If You Think iOS 7 Feels Slow Here’s How to Speed It Up
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Cheers, Tom -
Lightroom is very slow, utilizes 100% CPU, then freezes or closes program. How do I fix it?
I am having a problem with Lightroom 5 being very slow, utilizing 100% CPU, then freezing or closing the program. How do I fix it?
I just upgraded to LR5 from LR3 on Sunday as well as CS6 from CS5 (which I have not tried out yet). I spent several hours talking with Vamil, from LR Support Staff yesterday. He was extremely helpful and kind and tried everything he could think of while remote-handling my PC and talking with me on the phone. He deleted preferences, cache, temp files, updated graphics with a new replacement file from AMD site, then re-downloaded and reinstalled LR5.
It is still very slow and then freezes and closes down with a message of utilizing 100% CPU. Within several seconds of using the brush in Develop, I started having lots of problems. I could not even move the picture around. The side screens would not disappear like they should. And I could not move to another picture. The day before I spent several hours trying to work on just 1 picture. After all the changes yesterday, I tried to move from picture number 1 to about 130 after having not touched it for 10 minutes, and a half hour later, it still said, "Processing" with no picture coming up, just a blank prieview pane.
LR Support suggested I get a new CPU though he thought according to specs mine should be ok and other programs were running fine.
My PC is only 2 years old.
I talked to HP briefly about CPU updates for my HP PC. He said I probably do not have a problem but suggested I run self-diagnostics and maybe buy a new CPU anyway.
I ran diagnostics listed through the HP Support Assistant connection on my PC. All was ok.
I still researched if I could buy a compatible CPU upgrade. I cannot even find any CPUs still selling that are listed for my PC. Best Buy Store said they could not even order a compatible CPU. They said my Bus speed may not be big enough, so they suggest I get a new PC. What Bus speed do I need?
I have the following PC Setup:
AMD Phenom II X6 1045T Processor 2.70 GHz with 6 Cores
with 2700 MHz Base, 3200 MHz Boost, and 4000 System Bus Speed, and 95 watts;
HP Pavilion Elite, HPE-500y, 900 GB Free, new in 2011;
Windows 7, 64 Bit;
RAM 16 GB, DDR3;
Graphics AMD Radeon HD 6450;
Nikon, D200, with Raw Files;
External Hard Drive for Original Photos, 600 GB Free;
LR Catalog and Library are on Main Hard Drive;
Monitor, Sony CPD-200ES, new in 2004.
I am thinking of buying a new monitor tonight mostly so I can do better photo work while enlarging the pictures to do it. I am concerned that while it will help my viewing, it will take more power away, and make my usage of LR5 even worse. Will a new monitor affect my performance? I am looking at HP Monitors with IPS. Is this the best recommended choice for LR and Photoshop CS6?
I think I would like to stay with a 6 core processor since I need to have several items open for other non-Photoshop functions. When running LR5, I had everything else closed. With LR3, I was able to have other things open.
I do not really want to buy a new computer and know that those I have talked with at this point are only guessing after looking for what they thought should fix it. 4 People from Lightroom Support have all thought I should not be having problems with my setup.
I bought one of the best computers 2 years ago. Is it really obsolete already so that I cannot use LR5? Is everyone else buying a new PC every 2 years? I used to go 5-7 years.
Even though I have figured out some of what my PC has, I really do not know technically what I am talking about so am at the mercy of other's help. Are there any solutions that might work short of buying a new computer?
I also have taken 40th anniversary photos for some people and am waiting to give them as a free gift since I am not a professional at all. I am hoping to get through this problem soon so that I can provide some nice memories for them.
I have not gotten any further than trying to adjust 1 picture. I have no comments on uploading speed, since I did that while still in LR3.
Thank you for your time and help.I'm running LR with no speed issues on an Intel 17-860 quad core with about the same performance as your AMD Phenom II X6 1045T Processor. My system is also an HP, which originally had a single 1TB 7200 HDD. I've since added a second 2TB Black Caviar HDD, which provided no significant difference in LR's performance.
AMD processors do not implement hyper-threading and don't need it. I'd start debug by process of elimination:
1) Disconnect all externally attached USB, FireWire, or other externally connected devices except keyboard, mouse, and your single 1280 x1024 display. This includes all externally attached memory card readers, phones, ipads, etc.
2) Reboot and logon as Administrator.
3) Remove your Internet connection and turn off all Antivirus and firewall programs.
4) Open LR and under Catalog Settings set 'Standard Preview Size' to 1440 (slightly larger than your display width). Under the Metadata tab here make sure 'Automatically Write changes into XMP is NOT checked.
4) Create a 'New Catalog,' Create a new folder and add about 10 raw image file copies to it for testing, and Import it into the new catalog. In the Import module make sure under File Handling 'Render Previews' has 1:1 selected. Wait until all Preview building has completed in the Library module.
Try editing these image files inside the new catalog as you were previously. -
Very Slow Broadband and Poor Customer Service
Hi,
Since April we have been having issues with our broadband line dropping the connection and terribly slow speed (around 0.4Mbs). We have had 3 engineer visits changing the master socket, home hub, filter and even work done out in the road. Each one has supposedly 'fixed' the problem, only for it to return to the very slow speeds within a week or so.
Our fourth engineer visit was booked for this morning, and the engineer failed to arrive. I received a phone call to say BT needed to re-arrange the appointment as the reason the engineer hadn't arrived was because BT had decided that it needed to be a 'multi services' engineer not a 'external' engineer.
I didn't even get an apology when I pointed out that I'd taken half a day off work to wait for the engineer when I could have been notified that the visit had been cancelled. Unfortunately we got cut off before I could re arrange the appointment so I called back, only to be told by the next person that in fact the reason the engineer hadn't attended was because of a BT OpenReach outage. After re-arranging the engineer visit I've now been sent 2 confirmation texts one to say they will be coming on Friday, one to say they will be coming on Monday. Hence another 10 minutes of my day calling to confirm when they would actually be attending.
I have also been incorrectly charged the £129.99 Engineer Home Improvement Charge as a result of the 2nd engineer visit due to an ‘admin error’. This was refunded to my account following 3 phone calls (one to ask why the money had been credited to my BT bill when I'd specifically asked for it to be returned to my bank account) but it caused me to go overdrawn in the process incurring bank charges.
I have raised 2 complaints, but no-one has contacted me concerning them (now 2 weeks and counting). When I finally lost it and called to cancel the contract I was told that as I was still in my minimum term I would have to pay £208 for the pleasure. My counter argument that for a total 3 months BT have not been providing the service we’re paying for seemed to fall on deaf ears.
I don't run a business, but I'm pretty sure this is not how to do it...
If anyone has any help/advice it would be greatly appreciated.welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
is there any exchnage problems listed http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I am doing an an aquisition and displaying the data on graphs. When I run the program it is slow. I think because I have the number of scans to read associated with my scan rate. It takes the number of seconds I want to display on the chart times the scan rate and feeds that into the number of samples to read at a time from the AI read. The problem is that it stalls until the data points are aquired and displayed so I cannot click or change values on the front panel until the updates occur on the graph. What can I do to be able to help this?
On Fri, 15 Aug 2003 11:55:03 -0500 (CDT), HAL wrote:
>My performance is very slow when I run graphs. How do I increase the
>speed at which I can do other things while the data is being updated
>and displayed on the graphs?
>
>I am doing an an aquisition and displaying the data on graphs. When I
>run the program it is slow. I think because I have the number of
>scans to read associated with my scan rate. It takes the number of
>seconds I want to display on the chart times the scan rate and feeds
>that into the number of samples to read at a time from the AI read.
>The problem is that it stalls until the data points are aquired and
>displayed so I cannot click or change values on the front panel until
>the updates occur on the graph. What can I do to be a
ble to help
>this?
It may also be your graphics card. LabVIEW can max the CPU and you
screen may not be refreshing very fast.
--Ray
"There are very few problems that cannot be solved by
orders ending with 'or die.' " -Alistair J.R Young -
Gmail performance is very slow in Firefox 4.
Gmail performance is very slow in Firefox 4 and much slower when compared to performance in Firefox 3.6.x After clicking a button within the Gmail interface (e.g. refresh, opening an email, sending an email etc.) there is a noticeable wait time in Firefox 4. In Firefox 3.6 and actually in any/all previous versions of Firefox, this was not the case. Using same machine for Firefox 4 as I was for Firefox 3.x. Dell Inspiron Laptop E6400, Dual core Intel 2 GHz, 3.5 GB RAM, 80 GB free HDD space, 32-bit Windows XP SP3. Gmail is set to use HTTPS always.
Hi GoldMoon,
(1)
Refer to your last posting, seems that you've created index which wouldn't help your query performance.
You need to create index from the field which supplied from your 'WHERE' condition. So if I follow your initial posting in this thread, your index should contains:
- BUKRS (which will be compared with your company variable)
- PRCTR (which will be compared with your s_prctr variable)
- GJAHR (which will be compared with your s_year variable)
- HKONT (which will be compared with your glcode value in your it_final[])
- BUDAT (which will be compared with your s_budat range/select option.
And to follow the BSIS field order, the above index field need to be arranged as follow
- BUKRS
- HKONT
- GJAHR
- BUDAT
- PRCTR
(2).
Try not to use 'INTO CORRESPONDING FIELDS' as it will increase table-memory overhead, but use 'INTO' and make sure the field list and internal table fields is in the same order.
So, once the index has been created, and 'INTO CORRESPONDING FIELDS' has been changed to 'INTO' your selection should looks like this:
IF NOT it_final[] IS INITIAL.
SELECT bukrs
hkont
augdt
augbl
zuonr
gjahr
belnr
buzei
budat
werks
kostl
aufnr
shkzg
dmbtr
prctr
FROM bsis
INTO TABLE it_bseg
FOR ALL ENTRIES IN it_final
WHERE bukrs eq company
AND hkont eq it_final-glcode
AND gjahr eq s_year
AND budat in s_budat
AND prctr eq s_prctr.
ENDIF.
Hope it helps -
TaskQueryService Performance is very Slow
Hi All,
I am using TaskQueryService to query task from BPM workList app.
The performance of the app is very slow.
For retrieving 200 tasks from the WorkList App it is consuming around 5 seconds, which is very slow.
For the above i had removed payload and requesting for only basic info as shown in the code.
I am using Remote Ejb's for the invocation.
For getting the IWorkFlowContext it is taking negligible time, which includes authentication.
In the below code snippet i am invoking the querytask() multiple times so that the time used to create ITaskQueryService is negated. I am only looking at the performance after the first invocation. The subsequent invocations are better by .5 secs which is the time taken to create ITaskQueryService .
List<ITaskQueryService.OptionalInfo> optionalInfo =
new ArrayList<ITaskQueryService.OptionalInfo>();
//optionalInfo.add(ITaskQueryService.OptionalInfo.PAYLOAD);
optionalInfo.add(ITaskQueryService.OptionalInfo.GROUP_ACTIONS);
optionalInfo.add(ITaskQueryService.OptionalInfo.CUSTOM_ACTIONS);
optionalInfo.add(ITaskQueryService.OptionalInfo.ALL_ACTIONS);
optionalInfo.add(ITaskQueryService.OptionalInfo.ATTACHMENTS);
optionalInfo.add(ITaskQueryService.OptionalInfo.COMMENTS);
optionalInfo.add(ITaskQueryService.OptionalInfo.SHORT_HISTORY);
Predicate predictAll = new Predicate(TableConstants.WFTASK_STATE_COLUMN, Predicate.OP_EQ, IWorkflowConstants.TASK_STATE_ASSIGNED);
//Predicate predictAll = new Predicate(TableConstants.WFTASK_STATE_COLUMN, WorkflowConstants.TASK_STATE_ASSIGNED);
// Predicate predictAll = null;
if (null != category) {
Predicate predictCat =
new Predicate(TableConstants.WFTASK_CATEGORY_COLUMN,
Predicate.OP_EQ, category);
predictAll = new Predicate(predictAll, Predicate.AND, predictCat);
if (null != title) {
Predicate predictTitle =
new Predicate(TableConstants.WFTASK_TITLE_COLUMN,
Predicate.OP_EQ, title);
predictAll =
new Predicate(predictAll, Predicate.AND, predictTitle);
Ordering ordering =
new Ordering(TableConstants.WFTASK_CREATEDDATE_COLUMN, true, true);
ordering.addClause(TableConstants.WFTASK_PRIORITY_COLUMN, true, true);
// int count = this.getTaskQueryService().countTasks(this.getWorkFlowContext(userName), filter, null, predictAll);
// System.out.println(" the total count is : " + count);
ITaskQueryService taskService = this.getTaskQueryService();
List<Task> t = null;
for (int i =0; i < 5 ; i ++) {
Long startt1 = System.currentTimeMillis();
t = taskService.queryTasks(this.getWorkFlowContext(userName),
null,
optionalInfo, filter,
null, predictAll,
ordering, 0, 10);
Long startt2 = System.currentTimeMillis();
Regards,
NageshHello, see how many of these you can answer...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts? -
My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
My MacBook pro is running very slow and unresponsive.
My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
My model has 4 gb ram.Things That Can Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Is there a way to boost Safari? I'm using Snow Leopard 10.6.8, Safari 5.1.7 which has become very slow, almost dead. Many thanks!
If Safari is getting very slow:
(Presumably you regularly empty your Safari cache by deleting the following file:
Home/Library/Caches/com.apple.Safari/cache.db
and clear your History)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296
If your computer is part of a network:please refer to this page: http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
If you use a Router, make sure it has the latest firmware installed.
One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here:
http://support.apple.com/kb/TS3408?viewlocale=en_US
You can cancel DNS pre-fetching by going to Terminal and typing:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
You have to restart Safari for it to take effect.
If Safari seems to hang for ages:
If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
Open the Terminal from the Utilities folder in /Applications and type
killall -9 WebKitPluginHost
Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The later versions of Flash 10.1 onwards appear to have improved the situation somewhat, but haven't completed eliminated it.
For this and other reasons Apple switched their websites to HTML5 in January 2011:
http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html
For Snow Leopard/Lion users this should also be read:
http://support.apple.com/kb/TS3408 -
Very slow boot on MacBook with Mountain Lion
My MacBook Pro Core i7 2.7 Ghz and OS X 10.8.4 has been experienced very slow boots, I've tried several things that I read here and there, here I post the console log, PLEASE HELP!!!
18/07/13 21:14:55.000 bootlog[0]: BOOT_TIME 1374200095 0
18/07/13 21:15:12.000 kernel[0]: PMAP: PCID enabled
18/07/13 21:15:12.000 kernel[0]: Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
18/07/13 21:15:12.000 kernel[0]: vm_page_bootstrap: 1827652 free pages and 253116 wired pages
18/07/13 21:15:12.000 kernel[0]: kext submap [0xffffff7f80737000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000737000]
18/07/13 21:15:12.000 kernel[0]: zone leak detection enabled
18/07/13 21:15:12.000 kernel[0]: standard timeslicing quantum is 10000 us
18/07/13 21:15:12.000 kernel[0]: standard background quantum is 2500 us
18/07/13 21:15:12.000 kernel[0]: mig_table_max_displ = 74
18/07/13 21:15:12.000 kernel[0]: TSC Deadline Timer supported and enabled
18/07/13 21:15:12.000 kernel[0]: corecrypto kext started!
18/07/13 21:15:12.000 kernel[0]: Running kernel space in FIPS MODE
18/07/13 21:15:12.000 kernel[0]: Plist hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d
18/07/13 21:15:12.000 kernel[0]: Computed hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS integrity POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS AES CBC POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS TDES CBC POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS AES ECB AESNI POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS AES XTS AESNI POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS SHA POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS HMAC POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS ECDSA POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS DRBG POST test passed!
18/07/13 21:15:12.000 kernel[0]: corecrypto.kext FIPS POST passed!
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
18/07/13 21:15:12.000 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
18/07/13 21:15:12.000 kernel[0]: calling mpo_policy_init for TMSafetyNet
18/07/13 21:15:12.000 kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
18/07/13 21:15:12.000 kernel[0]: calling mpo_policy_init for Sandbox
18/07/13 21:15:12.000 kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
18/07/13 21:15:12.000 kernel[0]: calling mpo_policy_init for Quarantine
18/07/13 21:15:12.000 kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
18/07/13 21:15:12.000 kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
18/07/13 21:15:12.000 kernel[0]: The Regents of the University of California. All rights reserved.
18/07/13 21:15:12.000 kernel[0]: MAC Framework successfully initialized
18/07/13 21:15:12.000 kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
18/07/13 21:15:12.000 kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
18/07/13 21:15:12.000 kernel[0]: ACPI: System State [S0 S3 S4 S5]
18/07/13 21:15:12.000 kernel[0]: PFM64 (36 cpu) 0xf80000000, 0x80000000
18/07/13 21:15:12.000 kernel[0]: [ PCI configuration begin ]
18/07/13 21:15:12.000 kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0057
18/07/13 21:15:12.000 kernel[0]: AppleIntelCPUPowerManagement: (built 18:11:47 May 1 2013) initialization complete
18/07/13 21:15:12.000 kernel[0]: console relocated to 0xf80000000
18/07/13 21:15:12.000 kernel[0]: PCI configuration changed (bridge=16 device=4 cardbus=0)
18/07/13 21:15:12.000 kernel[0]: [ PCI configuration end, bridges 12 devices 16 ]
18/07/13 21:15:12.000 kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
18/07/13 21:15:12.000 kernel[0]: Pthread support ABORTS when sync kernel primitives misused
18/07/13 21:15:12.000 kernel[0]: rooting via boot-uuid from /chosen: 0230F72E-AF85-35CF-B3DF-8B5F1BB1AB40
18/07/13 21:15:12.000 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
18/07/13 21:15:12.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
18/07/13 21:15:12.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
18/07/13 21:15:12.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
18/07/13 21:15:12.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
18/07/13 21:15:12.000 kernel[0]: AppleIntelCPUPowerManagementClient: ready
18/07/13 21:15:12.000 kernel[0]: BTCOEXIST off
18/07/13 21:15:12.000 kernel[0]: BRCM tunables:
18/07/13 21:15:12.000 kernel[0]: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
18/07/13 21:14:57.728 com.apple.launchd[1]: *** launchd[1] has started up. ***
18/07/13 21:15:12.000 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 70cd60fffeb76f2e; max speed s800.
18/07/13 21:15:12.000 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500325ASG Media/IOGUIDPartitionScheme/Customer@2
18/07/13 21:15:12.000 kernel[0]: BSD root: disk0s2, major 1, minor 1
18/07/13 21:15:12.000 kernel[0]: Kernel is LP64
18/07/13 21:15:12.000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
18/07/13 21:14:57.728 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
18/07/13 21:15:12.539 com.apple.launchd[1]: (com.apple.automountd) Unknown key for boolean: NSSupportsSuddenTermination
18/07/13 21:15:12.000 kernel[0]: BCM5701Enet: Ethernet address 10:9a:dd:67:16:ad
18/07/13 21:15:12.000 kernel[0]: AirPort_Brcm4331: Ethernet address e0:f8:47:41:49:2a
18/07/13 21:15:12.000 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
18/07/13 21:15:12.000 kernel[0]: IO80211Interface::efiNVRAMPublished():
18/07/13 21:15:14.000 kernel[0]: IOBluetoothUSBDFU::probe
18/07/13 21:15:14.000 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
18/07/13 21:15:14.000 kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
18/07/13 21:15:14.000 kernel[0]: Previous Shutdown Cause: 5
18/07/13 21:15:14.000 kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
18/07/13 21:15:14.000 kernel[0]: [IOBluetoothHCIController][start] -- completed
18/07/13 21:15:14.000 kernel[0]: USBF: 19.312 IOUSBInterface[0xffffff803f35c000]::joinPMtree - could not find the hub device
18/07/13 21:15:14.170 airportd[27]: _processDLILEvent: en1 attached (down)
18/07/13 21:15:14.000 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
18/07/13 21:15:14.000 kernel[0]: createVirtIf(): ifRole = 1
18/07/13 21:15:14.000 kernel[0]: in func createVirtualInterface ifRole = 1
18/07/13 21:15:14.000 kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1 this 0xffffff803fcfa400
18/07/13 21:15:14.000 kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
18/07/13 21:15:14.000 kernel[0]: Created virtif 0xffffff803fcfa400 p2p0
18/07/13 21:15:14.000 kernel[0]: DSMOS has arrived
18/07/13 21:15:14.979 com.apple.SecurityServer[15]: Session 100000 created
18/07/13 21:15:15.000 kernel[0]: mTail has not been written to hardware: mTail = 0x00000000, hardare tail register = 0x00000040
18/07/13 21:15:15.974 configd[18]: setting hostname to "MacBook-Pro-de-Joaquin-Galvan-Ramirez.local"
18/07/13 21:15:15.000 kernel[0]: AirPort: Link Down on en1. Reason 1 (Unspecified).
18/07/13 21:15:15.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
18/07/13 21:15:15.978 configd[18]: network changed.
18/07/13 21:15:20.790 com.apple.SecurityServer[15]: Entering service
18/07/13 21:15:26.109 hidd[57]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
18/07/13 21:15:27.000 kernel[0]: macx_swapon SUCCESS
18/07/13 21:15:30.528 kdc[54]: label: default
18/07/13 21:15:30.528 kdc[54]: dbname: od:/Local/Default
18/07/13 21:15:30.528 kdc[54]: mkey_file: /var/db/krb5kdc/m-key
18/07/13 21:15:30.529 kdc[54]: acl_file: /var/db/krb5kdc/kadmind.acl
18/07/13 21:15:30.565 mDNSResponder[48]: mDNSResponder mDNSResponder-379.38.1 (Apr 25 2013 19:19:56) starting OSXVers 12
18/07/13 21:15:30.628 loginwindow[51]: Login Window Application Started
18/07/13 21:15:30.639 UserEventAgent[11]: Captive: [HandleNetworkInformationChanged:2435] nwi_state_copy returned NULL
18/07/13 21:15:30.713 systemkeychain[74]: done file: /var/run/systemkeychaincheck.done
18/07/13 21:15:30.718 kdc[54]: WARNING Found KDC certificate (O=System Identity,CN=com.apple.kerberos.kdc)is missing the PK-INIT KDC EKU, this is bad for interoperability.
18/07/13 21:15:30.846 awacsd[67]: Starting awacsd connectivity-78.3 (Apr 25 2013 19:22:44)
18/07/13 21:15:30.848 awacsd[67]: InnerStore CopyAllZones: no info in Dynamic Store
18/07/13 21:15:31.135 coreservicesd[71]: FindBestLSSession(), no match for inSessionID 0xfffffffffffffffc auditTokenInfo( uid=0 euid=0 auSessionID=100000 create=false
18/07/13 21:15:31.135 WindowServer[72]: Server is starting up
18/07/13 21:15:31.285 appleeventsd[63]: main: Starting up
18/07/13 21:15:31.728 com.apple.usbmuxd[36]: usbmuxd-296.4 on Dec 21 2012 at 16:11:14, running 64 bit
18/07/13 21:15:32.000 kernel[0]: en1: 802.11d country code set to 'US'.
18/07/13 21:15:32.000 kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
18/07/13 21:15:32.330 configd[18]: network changed: DNS*
18/07/13 21:15:32.332 mDNSResponder[48]: D2D_IPC: Loaded
18/07/13 21:15:32.333 mDNSResponder[48]: D2DInitialize succeeded
18/07/13 21:15:32.907 digest-service[96]: label: default
18/07/13 21:15:32.908 digest-service[96]: dbname: od:/Local/Default
18/07/13 21:15:32.908 digest-service[96]: mkey_file: /var/db/krb5kdc/m-key
18/07/13 21:15:32.908 digest-service[96]: acl_file: /var/db/krb5kdc/kadmind.acl
18/07/13 21:15:32.909 digest-service[96]: digest-request: uid=0
18/07/13 21:15:32.925 aosnotifyd[97]: bootstrap_look_up failed (44e)
18/07/13 21:15:32.932 rpcsvchost[100]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
18/07/13 21:15:32.936 digest-service[96]: digest-request: init request
18/07/13 21:15:32.939 digest-service[96]: digest-request: init return domain: BUILTIN server: MACBOOK-PRO-DE-JOAQUIN-GALVAN-RAMIREZ
18/07/13 21:15:32.956 InternetSharing[55]: objc[55]: Object 0x7fc1a2c085a0 of class __NSDictionaryM autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
18/07/13 21:15:32.959 com.apple.InternetSharing[55]: *** no interface for service
18/07/13 21:15:33.192 kdc[54]: KDC started
18/07/13 21:15:33.353 locationd[52]: NOTICE,Location icon should now be in state 0
18/07/13 21:15:33.756 mds[47]: (Normal) FMW: FMW 0 0
18/07/13 21:15:34.000 kernel[0]: MacAuthEvent en1 Auth result for: 08:76:ff:56:44:c8 MAC AUTH succeeded
18/07/13 21:15:34.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
18/07/13 21:15:34.000 kernel[0]: AirPort: Link Up on en1
18/07/13 21:15:34.000 kernel[0]: en1: BSSID changed to 08:76:ff:56:44:c8
18/07/13 21:15:34.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
18/07/13 21:15:34.951 netbiosd[105]: Unable to start NetBIOS name service:
18/07/13 21:15:36.405 apsd[69]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
18/07/13 21:15:36.406 apsd[69]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
18/07/13 21:15:37.222 com.apple.InternetSharing[55]: *** no interface for service
18/07/13 21:15:38.242 configd[18]: network changed: v4(en1+:192.168.1.72) DNS+ Proxy+ SMB+
18/07/13 21:15:38.267 UserEventAgent[11]: Captive: en1: Not probing 'FAM. GALVAN CAMARA' (protected network)
18/07/13 21:15:38.270 configd[18]: network changed: v4(en1!:192.168.1.72) DNS Proxy SMB
18/07/13 21:15:37.443 ntpd[94]: proto: precision = 1.000 usec
18/07/13 21:15:38.688 airportd[27]: _doAutoJoin: Already associated to “FAM. GALVAN CAMARA”. Bailing on auto-join.
18/07/13 21:15:38.700 airportd[27]: _doAutoJoin: Already associated to “FAM. GALVAN CAMARA”. Bailing on auto-join.
18/07/13 21:15:38.711 airportd[27]: _doAutoJoin: Already associated to “FAM. GALVAN CAMARA”. Bailing on auto-join.
18/07/13 21:15:39.903 stackshot[39]: Timed out waiting for IOKit to finish matching.
18/07/13 21:15:41.817 com.apple.launchd[1]: (com.apple.xprotectupdater[33]) Exited with code: 252
18/07/13 21:15:44.849 awacsd[67]: Exiting
18/07/13 21:15:45.407 apsd[69]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
18/07/13 21:16:11.674 configd[18]: InterfaceNamer: timed out waiting for IOKit to quiesce
18/07/13 21:16:11.674 configd[18]: Busy services :
18/07/13 21:16:11.674 configd[18]: MacBookPro8,1 [1, 77845 ms]
18/07/13 21:16:11.674 configd[18]: MacBookPro8,1/AppleACPIPlatformExpert [1, 77829 ms]
18/07/13 21:16:11.675 configd[18]: MacBookPro8,1/AppleACPIPlatformExpert/PCI0@0 [1, 77806 ms]
18/07/13 21:16:11.675 configd[18]: MacBookPro8,1/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI [1, 77797 ms]
18/07/13 21:16:11.675 configd[18]: MacBookPro8,1/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/RP01@1C [1, 77800 ms]
18/07/13 21:16:11.675 configd[18]: MacBookPro8,1/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/RP01@1C/IOPCI2PCIBrid ge [1, 77794 ms]
18/07/13 21:16:11.675 configd[18]: MacBookPro8,1/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/RP01@1C/IOPCI2PCIBrid ge/SDXC@0,1 [!matched, 1, 77794 ms]
18/07/13 21:16:30.134 WindowServer[72]: Set a breakpoint at CGSLogError to catch errors as they are logged.
18/07/13 21:16:30.134 WindowServer[72]: IOKitWaitQuiet: (iokit/common) I/O Timeout
18/07/13 21:16:30.138 WindowServer[72]: Session 256 retained (2 references)
18/07/13 21:16:30.138 WindowServer[72]: Session 256 released (1 references)
18/07/13 21:16:30.146 WindowServer[72]: Session 256 retained (2 references)
18/07/13 21:16:30.146 WindowServer[72]: init_page_flip: page flip mode is on
18/07/13 21:16:30.208 WindowServer[72]: mux_initialize: kAGCGetMuxState (kMuxControl, kMuxControl_switchingMode) failed (0xe0000001)
18/07/13 21:16:30.209 WindowServer[72]: mux_initialize: Mode is safe
18/07/13 21:16:30.220 WindowServer[72]: GLCompositor enabled for tile size [256 x 256]
18/07/13 21:16:30.220 WindowServer[72]: CGXGLInitMipMap: mip map mode is on
18/07/13 21:16:30.240 WindowServer[72]: WSMachineUsesNewStyleMirroring: false
18/07/13 21:16:30.240 WindowServer[72]: Display 0x042731c0: GL mask 0x1; bounds (0, 0)[1280 x 800], 10 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9cc7, S/N 0, Unit 0, Rotation 0
UUID 0x0000061000009cc700000000042731c0
18/07/13 21:16:30.240 WindowServer[72]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffff003f003f
18/07/13 21:16:30.240 WindowServer[72]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffff003f003e
18/07/13 21:16:30.240 WindowServer[72]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffff003f003d
18/07/13 21:16:30.242 WindowServer[72]: Created shield window 0x5 for display 0x042731c0
18/07/13 21:16:30.242 WindowServer[72]: Created shield window 0x6 for display 0x003f003f
18/07/13 21:16:30.242 WindowServer[72]: Created shield window 0x7 for display 0x003f003e
18/07/13 21:16:30.242 WindowServer[72]: Created shield window 0x8 for display 0x003f003d
18/07/13 21:16:30.244 WindowServer[72]: Display 0x042731c0: GL mask 0x1; bounds (0, 0)[1280 x 800], 10 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9cc7, S/N 0, Unit 0, Rotation 0
UUID 0x0000061000009cc700000000042731c0
18/07/13 21:16:30.244 WindowServer[72]: Display 0x003f003f: GL mask 0x8; bounds (2304, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffff003f003f
18/07/13 21:16:30.244 WindowServer[72]: Display 0x003f003e: GL mask 0x4; bounds (2305, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffff003f003e
18/07/13 21:16:30.244 WindowServer[72]: Display 0x003f003d: GL mask 0x2; bounds (2306, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffff003f003d
18/07/13 21:16:30.244 WindowServer[72]: CGXPerformInitialDisplayConfiguration
18/07/13 21:16:30.244 WindowServer[72]: Display 0x042731c0: MappedDisplay Unit 0; Vendor 0x610 Model 0x9cc7 S/N 0 Dimensions 11.26 x 7.05; online enabled built-in, Bounds (0,0)[1280 x 800], Rotation 0, Resolution 1
18/07/13 21:16:30.244 WindowServer[72]: Display 0x003f003f: MappedDisplay Unit 3; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2304,0)[1 x 1], Rotation 0, Resolution 1
18/07/13 21:16:30.244 WindowServer[72]: Display 0x003f003e: MappedDisplay Unit 2; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2305,0)[1 x 1], Rotation 0, Resolution 1
18/07/13 21:16:30.245 WindowServer[72]: Display 0x003f003d: MappedDisplay Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2306,0)[1 x 1], Rotation 0, Resolution 1
18/07/13 21:16:30.245 WindowServer[72]: CGXMuxBoot: Unexpected boot switch return value (0xe00002c7)
18/07/13 21:16:30.307 WindowServer[72]: GLCompositor: GL renderer id 0x01024301, GL mask 0x0000000f, accelerator 0x000044cb, unit 0, caps QEX|QGL|MIPMAP, vram 579 MB
18/07/13 21:16:30.307 WindowServer[72]: GLCompositor: GL renderer id 0x01024301, GL mask 0x0000000f, texture units 8, texture max 8192, viewport max {8192, 8192}, extensions FPRG|NPOT|GLSL|FLOAT
18/07/13 21:16:30.310 loginwindow[51]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
18/07/13 21:16:30.323 hidd[57]: void __IOHIDLoadBundles(): Loaded 0 HID plugins
18/07/13 21:16:30.342 WindowServer[72]: Created shield window 0x9 for display 0x042731c0
18/07/13 21:16:30.342 WindowServer[72]: Display 0x042731c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
18/07/13 21:16:30.381 launchctl[117]: com.apple.findmymacmessenger: Already loaded
18/07/13 21:16:30.396 com.apple.SecurityServer[15]: Session 100006 created
18/07/13 21:16:30.452 UserEventAgent[120]: cannot find useragent 1102
18/07/13 21:16:30.480 airportd[118]: _doAutoJoin: Already associated to “FAM. GALVAN CAMARA”. Bailing on auto-join.
18/07/13 21:16:30.606 hidd[57]: CGSShutdownServerConnections: Detaching application from window server
18/07/13 21:16:30.606 hidd[57]: CGSDisplayServerShutdown: Detaching display subsystem from window server
18/07/13 21:16:32.243 WindowServer[72]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
18/07/13 21:16:32.275 WindowServer[72]: Display 0x042731c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
18/07/13 21:16:32.286 WindowServer[72]: Display 0x042731c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
18/07/13 21:16:55.434 distnoted[130]: # distnote server agent absolute time: 121.716205193 civil time: Thu Jul 18 21:16:55 2013 pid: 130 uid: 502 root: no
18/07/13 21:17:00.134 warmd[35]: [warmctl_evt_timer_bc_activation_timeout:286] BC activation bcstop timer fired!
18/07/13 21:17:12.256 com.apple.SecurityServer[15]: Session 100002 created
18/07/13 21:17:12.332 com.apple.SecurityServer[15]: Session 100003 created
18/07/13 21:19:29.185 WindowServer[72]: Created shield window 0xa for display 0x042731c0
18/07/13 21:19:29.185 WindowServer[72]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
18/07/13 21:19:29.195 WindowServer[72]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x0(0)
18/07/13 21:19:31.358 com.apple.usbmuxd[36]: _heartbeat_failed heartbeat detected detach for device 0x1-192.168.1.74:0!
18/07/13 21:19:42.764 WindowServer[72]: handle_will_sleep_auth_and_shield_windows: no lock state data
18/07/13 21:19:42.765 WindowServer[72]: Created shield window 0xb for display 0x003f003d
18/07/13 21:19:42.766 WindowServer[72]: handle_will_sleep_auth_and_shield_windows: no lock state data
18/07/13 21:19:42.766 WindowServer[72]: Created shield window 0xc for display 0x003f003e
18/07/13 21:19:42.766 WindowServer[72]: handle_will_sleep_auth_and_shield_windows: no lock state data
18/07/13 21:19:42.767 WindowServer[72]: Created shield window 0xd for display 0x003f003f
18/07/13 21:19:42.767 WindowServer[72]: handle_will_sleep_auth_and_shield_windows: no lock state data
18/07/13 21:20:30.599 hidd[57]: Timeout waiting for IOKit to be quiet
18/07/13 21:21:01.206 WindowServer[72]: Unable to open IOHIDSystem (e00002bd)
18/07/13 21:21:01.000 kernel[0]: virtual bool IOHIDEventSystemUserClient::initWithTask(task_t, void *, UInt32): Client task not privileged to open IOHIDSystem for mapping memory (e00002c1)
18/07/13 21:21:01.551 loginwindow[51]: Login Window Started Security Agent
18/07/13 21:21:01.782 SecurityAgent[149]: This is the first run
18/07/13 21:21:01.782 SecurityAgent[149]: MacBuddy was run = 0
18/07/13 21:21:01.806 SecurityAgent[149]: User info context values set for scat111
18/07/13 21:21:02.566 loginwindow[51]: Login Window - Returned from Security Agent
18/07/13 21:21:02.589 loginwindow[51]: ERROR | ScreensharingLoginNotification | Failed sending message to screen sharing GetScreensharingPort, err: 1102
18/07/13 21:21:02.629 loginwindow[51]: USER_PROCESS: 51 console
18/07/13 21:21:02.722 airportd[151]: _doAutoJoin: Already associated to “FAM. GALVAN CAMARA”. Bailing on auto-join.
18/07/13 21:21:02.790 com.apple.launchd.peruser.502[127]: (com.divx.agent.postinstall) Unknown key: LimitToSessionType
18/07/13 21:21:02.790 com.apple.launchd.peruser.502[127]: (com.apple.gamed) Ignored this key: UserName
18/07/13 21:21:02.790 com.apple.launchd.peruser.502[127]: (com.apple.gamed) Ignored this key: GroupName
18/07/13 21:21:02.791 com.apple.launchd.peruser.502[127]: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
18/07/13 21:21:02.795 loginwindow[51]: Connection with distnoted server was invalidated
18/07/13 21:21:02.916 WindowServer[72]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
18/07/13 21:21:02.974 WindowServer[72]: Display 0x042731c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
18/07/13 21:21:03.793 talagent[161]: _LSSetApplicationInformationItem(kLSDefaultSessionID, asn, _kLSApplicationIsHiddenKey, hidden ? kCFBooleanTrue : kCFBooleanFalse, NULL) produced OSStatus -50 on line 623 in TCApplication.m
18/07/13 21:21:03.808 com.apple.launchd.peruser.502[127]: (com.apple.afpstat-qfa[185]) Exited with code: 2
18/07/13 21:21:03.816 talagent[161]: _LSSetApplicationInformationItem(kLSDefaultSessionID, asn, TAL_kLSIsProxiedForTALKey, kCFBooleanTrue, NULL) produced OSStatus -50 on line 626 in TCApplication.m
18/07/13 21:21:03.859 blued[165]: kBTXPCUpdateUserPreferences gConsoleUserUID = 502
18/07/13 21:21:04.496 coreaudiod[167]: Enabled automatic stack shots because audio IO is inactive
18/07/13 21:21:04.693 com.apple.launchd.peruser.502[127]: (com.apple.mrt.uiagent[175]) Exited with code: 255
18/07/13 21:21:05.843 loginwindow[51]: Login items - LSOpenApplication returned error -10660, url=/Users/scat111/.Trash/Dropbox.app
18/07/13 21:21:05.843 loginwindow[51]: Unable to lauch startup item: (null)
18/07/13 21:21:05.859 SystemUIServer[163]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
18/07/13 21:21:05.860 SystemUIServer[163]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
18/07/13 21:21:05.895 NetworkBrowserAgent[208]: Starting NetworkBrowserAgent
18/07/13 21:21:07.659 apsd[192]: Unable to bootstrap_lookup connection port for 'com.apple.ubd.system-push': Unknown service name
18/07/13 21:21:10.901 com.apple.time[153]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
18/07/13 21:21:21.421 com.apple.time[153]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
18/07/13 21:21:25.294 com.apple.SecurityServer[15]: Session 100010 created
18/07/13 21:22:03.019 SubmitDiagInfo[239]: Launched to submit Diagnostics and Usage
18/07/13 21:25:42.000 kernel[0]: Sandbox: sandboxd(250) deny mach-lookup com.apple.coresymbolicationd
18/07/13 21:25:43.205 sandboxd[250]: ([248]) WebProcess(248) deny iokit-open AppleGraphicsPolicyClient
18/07/13 21:31:45.820 coreaudiod[167]: Disabled automatic stack shots because audio IO is active
18/07/13 21:31:45.994 coreaudiod[167]: Enabled automatic stack shots because audio IO is inactive
18/07/13 21:34:12.414 WindowServer[72]: CGXRegisterWindowWithSystemStatusBar: window 15 already registeredPlease read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit
Step 4
ls -1A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
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