Check for rentals does nothing...how to fix it ?

How can i fix this problem ?

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Similar Messages

  • Rental Movies Don't Download & Show Up - Check For Rentals No Help

    Rental Movies Don't Download & Show Up - Check For Rentals No Help - How Do I Get Rentals To DownLoad? Thanks

    I had this for many movies..Finally..I logged out from the store..and Icloud...I disconnected the power cable from the apple tv and waited 10 seconds...and here we go...the rented movies list came out..and all movies which I rented before came up...:D
    Regards

  • Bought a movie, went to remove captions, now tells me to find settings then downloads, can't find downloads but found 'check for rentals' which is doing nothing

    Can anyone tell me where to find 'downloads' under settings for Apple TV. I bought a movie, left it so as to go remove captions, can't put it back on, I try to purchase it again, it says it's already bought and to go to settings and downloads to find it,  I can find settings but not downloads

    Welcome to the Apple community Eddy.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Check for Rentals on Apple TV does not work

    I have rented many movies in the past using Apple TV. I have not had a problem until now, right after I just updated my Apple TV software to the latest software v6.0 (6646.65).
    Last night (9/28) I rented World War Z. Roughly 20 minutes into the movie, I stopped the move by hitting the menu button. This exited me from the movie and back to the movies rentals screen.  I then rented another movie only a few minutes after exiting the first. I had no problem renting the second movie as I did not exit the movie once the streaming started.
    A few hours later I went back to watch the move by selecting the movie.  The rental option was still availabe. By selecting to rent the movie again and then selecting "Rent and watch now", the system told me I had already rented the movie and I should go to Settings->Downloads->Check for Downloads.  This options does NOT exist in the settings menu; however, I found a similar option under iTunes Store->Check for Rentals.
    This "Check for Rentals" option does absolutely nothing - or it doesn't show anything if it is doing something behind the scenes.  It just shows the spinning lines. I waited all night for something to happen. I restarted my router and modem to make sure there was nothing wrong with networking. Again, I had just watched another movie all the way through with no problems. I sent Apple Support an email with my issue and they refunded my $4.99 for the movie rental.
    So, tonight (9/29), I still wanted to watch the movie and I wanted to see if it would work. I went to the movie, selected to rent the movie and it gave me an optionsaying that I had already rented the movie and asking me if I wanted to rent it again. I selected to rent it again.  I was able to watch the movie all the way through with no problem. 
    I ended the movie during the credits by hitting the menu button. I immediately went back to the movie to see if I could continue the movie since I should be able to watch this movie in the next 24 hours.  The same situation happened again. I was told I could not rent the movie again, but to go to Settings->Download->Check for downloads. The "Check for Rentals" is doing the same thing.
    So, my question is how do I fix this or is there even a fix for this situation?  If I can't watch a movie without the fear of exiting the movie for whatever reason and not be able to return to the rented movie, I will not continue to rent movies from Apple TV. I enjoy renting them through Apple TV, but I definitely have multiple options (i.e. XBox Live, PS Network/Amazon, Redbox, etc.).  I really want to understand why this is happening and if it's going to be fixed.
    Thank you for any feedback!

    I have been working on this project for just one day.  Other people have suggested logging out and then logging back in.  I have had sucsess with this sollution today.
    Check this thread as well.
    https://discussions.apple.com/thread/5360214?start=0&tstart=0

  • I rent ed a movie on my Apple TV but when I go to check for rentals nothing comes up

    I rented a movie on my Apple TV and did not download it right away. When I try to retrieve it under iTunes and check for rentals like it says to do nothing comes up

    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • My ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

    my ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

    1)  See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    2)  Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I have rented a movie from apple tv but cant watche it,it says go to itunes store and check for rentals, but its just lowding

    just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding                              please some one help, how can i play it back????????????????

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Apple tv "check for rental" pointless

    APPLE TV IS DRIIVING ME CRAZY!!!
    It is impossible. Every time I rent a movie I lose it. The "check for rental" option does not work, there is no "download" option that we are tild to check, and APPLE does not have a customer complaint area. Customer support is not the same as customer complaint. I dont need support, it is Apple who needs support to get this right.  Plus, Apple TV and iTunes do not have a good interface with each other.  How fast canda good name be lost?

    No service currently available but it is coming definitely to the US and hopefully to other countries once Apple has thrashed out a mutually acceptable deal with the movie companies.
    AC

  • HT1657 watching a movie on Apple TV and it just stops in the middle of it.  Try settings and check for rental and just get the spinning wheel for over 30 minutes.

    Can't seem to finish a movie on AppleTV.  It just stops in the middle of movie and returns to menu.  Try to check for rentals under settings like it says to when we try and download movie again and all I get is a spinning wheel.  At least the second this has happened in the middle of a movie.  Beginning to think AppleTV is junk!

    Hello Pauljfield,
    You may want to report the issue you've had with your rental to the folks in our iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Allen

  • HT1657 check for rentals

    Hi I just rented a movie, it played for about 10 min then stopped brought me back to the home screen of apple tv, I went to check for downloads, but it does not show up.  It appears on my account that I purchased the rental though, and if I try to rerent it it says I already rented it, and should check for downloads.  Any help

    Welcome to the Apple community BWetzel.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • HT1498 I rent a movie and I can see it.  And I go to iTunes Store, check for rentals and its not loading the movie.

    I rent a movie and I can't see it.   I went to itune store and check for rentals, but its not loading the movie.  What should I do?

    I went to check for rentals on Apple TV to find rental. There is no support and no resolve. The screen just kept loading, never showing the movie after I purchased it. This is the second time this has happened to me. Very disappointed.
    My have to look for alternative..

  • Can't finish watching iTunes rental movie after pausing - can't restart movie via Settings - iTunes Store - Check for Rentals?

    I rented a movie from itunes using Apple tv. Half way through, I paused it and then accidentally hit menu instead of play. i was  directed to settings - iTunes store- check for rentals and now its just spinning and i can't watch the rest of the movie.

    Backing out of the movie can cause it to be flushed from the system as it is not stored. There seems to be a bug with the check for rentals function, try logging out and back into your account.

  • TS3899 i receiving my gmails with 15+ minutes delay. this is because no option for "push" data, only "fetch" for gmail account. How can fix that?

    I receiving my gmails with 15+ minutes delay. this is because no option for "push" data, only "fetch" for gmail account. How can fix that?

    Sign up for Google's paid Apps for Business service, you can then set things up using Exchange & you'll get push using Gmail. Otherwise, you can't get push using Gmail.

  • When will there be fix for AirPrint in Yosemite? I cannot use my HP printer. I have uninstalled/resinstalled everything you can think of. I have deleted and added my printer more time than I can count. I have checked for updates. Nothing has worked.

    When will there be fix for AirPrint? Since upgrading to Yosemite I cannot print from my MacBook Air which I use mostly. (I can print from the my old 2005 G5 desktop and iPad2 just fine on the same network.) I could print just fine when I had Mavericks. I have tried EVERYTHING under the sun: resetting print system, deleting and adding the printer, checking for updates, uninstalling and reinstalling printer software and folders, turning off modem, router etc. NOTHING works.
    The laptop shows that it is printing but nothing happens. Then it says it cannot locate the printer or there is a broken pipe. But it does tell me that I have a low level in one of the ink cartridges (which is true.)
    Help! I have warned everyone I know not to upgrade. Is there a way to go back to Mavericks?
    MacBook Air (mid 2012), OS 10.10,  HP Officejet 7500a

    This is what appeared on Console:
    11/12/14 12:42:32.558 PM com.apple.preference.printfax.remoteservice[3099]: <NSViewServiceMarshal: 0x7fa398514bd0> failed to complete rights grant 6B212CA9-7872-4726-BA05-68BD5C994479 due to 3
    timestamp: 12:42:32.557 Wednesday 12 November 2014
    process/thread/queue: com.apple.preference.printfax.remoteservice (3099) / 0x7fff78cb4300 / com.apple.main-thread
    code: line 834 of /SourceCache/ViewBridge/ViewBridge-99/NSViewServiceMarshal.m in -[NSViewServiceMarshal invalidateWindowRights]
    #exceptions
    11/12/14 12:42:32.598 PM com.apple.xpc.launchd[1]: (com.apple.preference.printfax.remoteservice[3099]) Service exited due to signal: Killed: 9
    11/12/14 12:42:37.845 PM com.apple.appkit.xpc.openAndSavePanelService[3298]: assertion failed: 14A389: libxpc.dylib + 97940 [9437C02E-A07B-38C8-91CB-299FAA63083D]: 0x89
    11/12/14 12:42:37.879 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/CONM 136 - Study Guide Test 3 (2014).docx
    11/12/14 12:42:37.971 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
    11/12/14 12:42:38.033 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
    11/12/14 12:42:39.712 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
    11/12/14 12:42:39.000 PM kernel[0]: Sandbox: Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
    11/12/14 12:42:39.748 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
    11/12/14 12:42:39.850 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/12%20angry%20men.docx
    11/12/14 12:42:39.874 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
    11/12/14 12:42:39.945 PM sandboxd[246]: ([3295]) Pages(3295) deny file-read-data /Users/Mom/Downloads/Quiz%20#2.docx
    11/12/14 12:42:41.000 PM kernel[0]: Sandbox: storeuid(3051) deny mach-lookup com.apple.dock.server
    11/12/14 12:42:48.968 PM WindowServer[132]: WSGetSurfaceInWindow : Invalid surface 702894100 for window 1378
    11/12/14 12:42:48.968 PM WindowServer[132]: WSGetSurfaceInWindow : Invalid surface 702894100 for window 1378
    11/12/14 12:43:17.000 PM kernel[0]: Sandbox: storeuid(3051) deny mach-lookup com.apple.dock.server
    11/12/14 12:43:23.225 PM com.apple.xpc.launchd[1]: (com.apple.quicklook[3316]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    11/12/14 12:43:24.355 PM WindowServer[132]: disable_update_timeout: UI updates were forcibly disabled by application "PrinterProxy" for over 1.00 seconds. Server has re-enabled them.
    11/12/14 12:43:24.946 PM WindowServer[132]: common_reenable_update: UI updates were finally reenabled by application "PrinterProxy" after 1.59 seconds (server forcibly re-enabled them after 1.00 seconds)
    11/12/14 12:43:34.503 PM mdworker[3319]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
    11/12/14 12:43:34.514 PM mdworker[3320]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
    11/12/14 12:43:34.604 PM mdworker[3318]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
    11/12/14 12:44:38.628 PM sandboxd[246]: ([3051]) storeuid(3051) deny mach-lookup com.apple.dock.server
    11/12/14 12:44:41.384 PM locationd[63]: Location icon should now be in state 'Active'
    11/12/14 12:44:44.653 PM sandboxd[246]: ([375]) com.apple.metada(375) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
    11/12/14 12:44:44.793 PM sandboxd[246]: ([375]) com.apple.metada(375) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
    11/12/14 12:44:45.149 PM sandboxd[246]: ([375]) com.apple.metada(375) deny mach-lookup com.apple.cfnetwork.cfnetworkagent
    11/12/14 12:44:56.515 PM Console[3327]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
    11/12/14 12:44:56.641 PM locationd[63]: Location icon should now be in state 'Inactive'
    11/12/14 12:44:56.834 PM sandboxd[246]: ([3051]) storeuid(3051) deny mach-lookup com.apple.dock.server
    Not sure what any of this means.

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