Check for virus and spyware on iPhone - iPhone reset all passwords and profiles

Is there a way to check to see if there are viruses and spyware installed on an iPhone 5S (7.1)? All of a sudden my iPhone prompted me to re-enter all my mail passwords, re-create a passcode, re-enter my iCloud info, Facebook password, Twitter password and deleted my MDM profiles. My phone has been freezing up lately. All apps, photos, messages are still there. My Touch ID was retained and works fine.
Thanks

There are no viruses or spyware for iPhone, therefore no way to check for something that doesn't exist.
The iPhone is not a Windows PC and susceptible to all the malware Windows users have to endure.
If you have chosen to hack your iPhone (jailbreak it) thereby removing the security Apple builds in, then there could be something, but that'd be your own fault, and you won't get help here with a modified iPhone.
The problem is more likely to be a mis-configuration of your MDM profile. Speak to whoever provides that.

Similar Messages

  • So my Ipod touch hasn't been connecting to computer, or charging for a week or two until i turn it off completely and now i try to reset all content and setting, the circle goes round and round for like hrs(24) and it still does not complete the reset

    so my Ipod touch hasn't been connecting to computer, nor charging for a week or two until i turn it off completely and now i try to reset all content and setting,(thinking it may connect to the computer and itunes and also charge) but the circle goes round and round for like hrs(24) and it still does not complete the reset.
    pls pls pls pls help .
    i have tried alot of solutions, but non of them have worked.

    Have you tried walking it into the nearest Apple Store and asking for assistance there...?
    I'm guessing you don't have Apple Care on it.

  • Why they deleted my iCloud account? I have an account with yahoo, and removed my account, not reset my password, and do the steps to reset password

    Why they deleted my iCloud account? I have an account with yahoo, and removed my account, not reset my password, and do the steps to reset password, when I put my date of birth does not accept, please i need that account, because I have iphone 4 in that account and I can not activate the iphone

    Hello Jbug0409,
    Welcome to Apple Support Communities.
    It sounds like you’re running into an Apple ID password issue on your iPod touch, and you’ve created another account which you weren’t able to verify because you didn’t receive the verification email.
    Try resetting the Apple ID password for the account that’s already on your iPod touch as shown here:
    If you forgot your Apple ID password - Apple Support
    Also, take a look at this article which provides troubleshooting suggestions that’ll resolve most issues receiving verification emails.
    If you didn't receive your verification or reset email - Apple Support
    So long,
    -Jason

  • Firefox was low YOU Suggested refresh NOT COMPLETE RESET ALL passwords and History GONE! How do I get them beck, IF cant then SEREW FIREFOX after 20 year user

    Firefox was SLOW after LAST "3 UPDATES"
    Then "Firefox seems to be slow Click here so fix this.
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    DID NOT warn me it would DELETE EVERYTHING! HISTORY, Passwords TABS. the File, Edit ETC at very top
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    AFTER about 20 YEARS of HOW GREAT it is and BETTER than IE and Google Chrome!
    SO ANY FIREFOX APP or Firefox Based Browser I WILL NEVER use again.!
    As HERE in FIREFOX was ONLY PLACE I Had my Passwords and History! and BLOCKED SITES. ALL GONE!
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    ALL GONE How do I Get them back!
    PLEASE Let me KNOW
    And IF you can call as I HAVE MASSIVE Memory Problems because of a Brain infection I HAD in Jan. 2010.
    PLEASE Call me to Help.
    Wade, Oklahoma USA xxx-xxx-xxxx
    Thank YOU!

    Wade, there is a way "undo" the Refresh but it does have a lot of steps. See whether you can do this on your own.
    As you may have noticed, the Refresh/Reset feature copies your settings (profile) folder to the desktop into a folder named "Old Firefox Data".
    Check inside "Old Firefox Data" folder for a folder with a semi-randomized name. If there's only one, that probably has your old settings and add-ons. If there's more than one, you'll want to work with the one that was updated most recently.
    Once you have identified the profile folder you want to restore, here is my suggested "old profile resurrection procedure":
    '''Overview'''
    These are the steps that are covered in more detail in the rest of this post:
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    # Remove everything from that new profile folder
    # Copy in everything from the old profile folder
    '''Create a new Firefox profile (Windows)'''
    Exit Firefox and start up in the Profile Manager by pasting the following into the Start menu search box, or the Start > Run dialog, and pressing Enter:
    firefox.exe -P
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    Click the Create Profile button, assign a name like OldSettings, and skip the option to change the folder location. Then select that new profile in the dialog and start Firefox.
    '''Open the New Profile folder in Windows Explorer'''
    Firefox in the new profile should look like a factory fresh installation. Open the Troubleshooting Information page using either:
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    * Help menu > Troubleshooting Information
    * type or paste about:support in the address bar and press Enter
    In the first table, click the "Show Folder" button. Firefox will launch your brand new profile folder in Windows Explorer.
    Leaving that folder open, switch back to Firefox, and Exit. When Firefox closes, the profile folder should be front and center, or you can activate it using the Task bar.
    '''Copy Old Data in Place of New'''
    In that new profile folder, select all the contents and delete.
    Leaving that window open, open or switch over to your Old Firefox Data folder. Drill down into your old profile folder. At this level you should see a folder named bookmarkbackups among other things.
    Select everything (Ctrl+a) and Copy (either right-click > Copy or Ctrl+c).
    Switch to the empty new profile folder in other window and Paste (either right-click > Paste or Ctrl+v). This may take a minute since some of the files are large.
    '''Start Firefox'''
    Firefox should start up in that new profile with the resurrected old profile data. Success?

  • HT4993 i put my iphone to reset all settings and now it dosnt want to turn on.. need your help

    need help i just put reset on my iphone and dosnt want to start back on what do i do

    Did you turn it off completely, turn it on and if it's still not coming on, try holding the start and the home button at the same time to reboot it.

  • HT5622 I updated my apple ID email and password and now our phones do not recognize  it and it keeps wanting to reset my password and i have no idea what is now since it has asked me so many times to reset it. our phones are still bringing up my old email

    my phone is not updating with my  new email and password, Is there sonthing I need to do with my phone to update my email and password with my apple ID

    settings/ itunes and appe store
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    the icloud one will require u to have the password of the old apple id to be able to sign out

  • How can I check my passcode I updated today and when I am going to reset all content and setting my iPhone 4S they asked me for passcode when I entered the passcode the one I just update too is doesn't want to accept it

    how can I check my passcode I updated today and when I am going to reset all content and setting my iPhone 4S they asked me for passcode when I entered the passcode the one I just update too is doesn't want to accept it

    I have had the same problem with iPad recently not too sure why it happened but if you are completing a full reset anyway the easiest way is the restore via itunes on your computer and then set up a new passcode again. Resetting via itunes doesnt require a passcode so it should go straight through.
    Hope this helps

  • I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

    i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

    edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

  • I am trying to restore a backup onto my iphone from itunes but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup?

    I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated

    Try entering the password on your iPhone

  • My MacBook Pro is running VERY slow. I am constantly getting pop-ups and now I got one that says my computer may be infected. What do I do to check for viruses and or remove them if there is one?

    What do I do to check for viruses and or remove them if there is one? I have never had a problem with my mac until now. It is running VERY slow

    This is what it came up with.... any ideas?
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              MacBook Pro - model: MacBookPro5,4
              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 1 day 23:26:50
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 249.2 GB (20.75 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-868 
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              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    Gatekeeper:
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    Kernel Extensions:
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              [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) Support
    Problem System Launch Daemons:
              [failed] com.apple.wdhelper.plist
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              [loaded] com.adobe.fpsaud.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.macpaw.CleanMyMac.helperTool.plist Support
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              [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
              [running] com.whitesmoke.uploader.plist Support
    User Login Items:
              iTunesHelper
              AdobeResourceSynchronizer
    Internet Plug-ins:
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0
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              WhiteSmoke: Version: 1.0.0.1
              Vidx: Version: 2.0
              DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
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              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071801000001 Support
              fbplugin_1_0_1: Version: (null) Support
    3rd Party Preference Panes:
              Flash Player  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  12%          DashboardClient
                   6%          coreaudiod
                   6%          WindowServer
                   5%          repair_packages
                   3%          VLC
    Top Processes by Memory:
              549 MB          repair_packages
              143 MB          com.apple.WebKit.WebContent
              131 MB          Safari
              119 MB          installd
              94 MB          mds_stores
    Virtual Memory Information:
              809 MB          Free RAM
              1.82 GB          Active RAM
              224 MB          Inactive RAM
              630 MB          Wired RAM
              3.66 GB          Page-ins
              207 MB          Page-outs

  • I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings.  Anything else to do?

    I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings.  Anything else to do?

    I know this has been solved as you reported, but I think you need to check with your e-mail provider. Did you also get this same e-mail on your computer? If you use the same ID for e-mail on computer and ipad, it should have appeared on both. It's very common spam. Check your computer to see if on it, the e-mail is in spam, or, if you deleted it on your ipad, check your recently deleted e-mails.
    You might want to consider changing your password, though people sending spam, don't need it. My e-mail provider had me change my password, not because I was getting spam, but unknown to me, I was sending it!  (You'll still get some spam, though.) It's when you learn that you're unknowingly sending spam...that you must change your password.
    Hope this helps.
    (Ss I was sending this, I just got an e-mail notification from the Nigerian... it got to my e-mail instead of going to spam.)

  • Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help

    Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help.

    Thank you for the answers so far, but I'll make one correction: I said earlier that the Boston Globe website, boston.com, does not have a mobile site, and I would need to visit their regular website on my iPhone. Actually, I just found out that boston.com has a mobile site, so I'd obviously use that instead of the regular site. By doing that, I'd save a ton of data (I think). Does that change your answers?

  • I try to open mozilla this last week and it will not open it for me. It sais it is open already but there is nothing on my computer. I had mcafee check for viruses and said there was none. I tryed uninstalling and reinstalling but it did not help.

    I try to open mozilla this last week and it will not open it for me. It sais it is open already but there is nothing on my computer. I had mcafee check for viruses and said there was none. I tryed uninstalling and reinstalling but it did not help.

    See
    * http://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start

  • I want to buy iphone4 8GB, but I am afraid that I buy a fake iphone, not the real iphone. So, what can I do if I want to check for sure it is a real iphone from apple?

    I want to buy iphone4 8GB, but I am afraid that I buy a fake iphone, not the real iphone. So, what can I do if I want to check for sure it is a real iphone from apple?

    Buy it from an Apple Retail Store or Apple Online or through an approved Carrier.

  • HT201441 i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one pleas

    i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one please help

    Why do you need to access your email?  To reset the password?
    If you're trying to change the password, you don't need to go to your email.  If you know the answers to your security questions, you can reset it without using an email, as explained in the first section of this article: http://support.apple.com/kb/HT5787.  If you don't, you can contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

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