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Hi,
According to your description, I understand that the issue happens to several PCs with Outlook 2010.
I noticed that you have done several troubleshooting about the Outlook crash issue. I suggest we can install Outlook 2013 in a new computer and check whether the issue happens in Outlook 2013.
If the issue doesn’t happen in Outlook 2013, please update your Outlook 2010 to the latest patches and service packs and check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support
Similar Messages
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Dear Team,
Please solve this problem.
Open the outlook then show below error.
1. Check online for a solution and close the problem
2. Close the program
Please do the needful as well as possible.
Thanks & Regards.
Devesh Yadav
9999815203Hello,
So Outlook has failed to launch and an error dialog (error reporting) pops up. A lot of things can cause this issues.
One of the main causes is a corrupt Navigation Pane settings file. You might need to start Outlook using the /resetnavpane
switch. Just run command (Windows key + R), type or paste:
outlook.exe /resetnavpane (Please note that you will lose any customizations on the navigation pane)
In certain cases, a corrupted data file will also cause this problem. So, if the /resetnavpane switch doesn't really work, please try to repair your data file with
scanpst.exe tool:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx
If these cannot fix your issue, please be more specific on the error. Please click the button at the bottom of the error pop ups and copy the
Problem signature here.
Thanks,
Ethan Hua CHN
TechNet Community Support -
i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"
Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
Bridge CC on opening gives "Adobe Bridge CC has stopped working" Uninstalled, re-installed same error, will not run. "check online for a solution" does nothing.
Bridge worked great for a while then started to fail when starting. Old Bridge CS6 still works fine. HELP ... please.You problem is in the Fault Module MSVCR80.dll
Do a web search for this. Here is one LINK -
my photoshop crashes when i double click, it says that it has stopped working and that i should check online for a resolution, anyone got anything to help me
i found out my prob!
here is what you do.
go to the "system preferences" on your dock.
click "software updates".
click "installed software"
if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
go to mail.
click "mail" at the top.
click "preferences...".
find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
hit the "+" (right next to the "-") and add your accout back!
its something with that update that effected mail, i hope this works out for you, if not reply back -
after installing 10.5 window comes up - the window comes up "run or cancel" I click run. It says "Installer completed." click finish (only options) "itunes has stopped working. Check online for a solution and Close program."
Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
"You must reset your password. Check inbox for email we just sent you." Not at old or new.
I've been trying all day to change my email address associated with my Adobe account, using Firefox, my default browser. I am able to access my acct (old e-address), make changes in account, but then the screen displays:
Required Password Reset: To protect the security of your account, you must reset your password. Please check your inbox for an email we just sent you with instructions for how to reset your password and log into your account.
I have checked both email accts throughout the day, including spam folders. Cleared browser history etc. Tried using Internet Explorer. And every other action they recommend.
How can I get through the Password Reset Wall?
Thanks,
SandraThanks, Dave. I think your link helped to solve my problem. Now that I have a new password, I'd like to ask this: Is making changes to your account so difficult for others? I ask because changing my password wasn't even the reason I was accessing my Adobe account.
What I really want to do is to switch primary (1) and alternate (2) email addresses. I have a third (3) email address, which I can use for this process. For example, my idea is to replace (2) with (3), then (1) with (2), then (3) with (1). [I had already tried switching them; a lost cause.]
I replaced (2) with (3). BUT! "An email has been sent to your inbox. Please check your email to complete verification."
But I check all three email addresses and spam folders in each, several (m@any) times in a day, and that email never arrives. Even when I try making a different change.
And all this so that I can prepare to purchase Adobe XI and have all communication between Adobe and me at that (currently) #2 address, which is the one I use for almost everything, and to keep all my receipts, software and hardware correspondence, and oh everything.
Thanks for reading so far; if you (or anyone) have another way to accomplish this, please let me know. -
recently wiped my computer now i need photoshop back on it - where do i go to download it ..i pay monthly for the service thank you!
Log in to the creative cloud web site just like the first time and reinstall the CC app.
Mylenium -
Good day. I need some help... I just installed a new computer and I had to download Acrobat to my system. I have a paid subscription that I have not been able to use for a month because I keep getting the above error message. I have also placed below the "problem signature." I have uninstalled the program, rebooted my system, re installed the program as a "trial" and still can't get any where. My level of frustration is climbing... Is there anyone who has the answer? I've looked in the forums and have not found anything even close to my problem. Thank you for your time, in advanced, any one who helps me out.. Thanks...
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 11.0.0.379
Application Timestamp: 505fd1ce
Fault Module Name: AcroForm (1).api_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 52b52715
Exception Offset: 1ff85705
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
Can a license key be checked online for validity and activation capable?
I am planning to buy Photoshop from someone in a face to face transaction locally. Is there a way to check if the serial key is valid, can be activated and registered online? I want to do this on the spot using my smart phone.
A license key certainly be checked by going to Adobe's Website, login with a valid user name and password.
There you will find a page called Your Adobe Product and Online Service Registrations.
This is a full list of my registered Adobe products shown by:
Serial Number, Application, Version, Platform, date purchased and Licenses.
Mine shows a list of products purchased and registered all the way back to the year 2002.
Hope that helps
/s/
360texas -
Excessive white space while printing shipping label using FedEx online for ground service.
Printed shipping label and printed shipping receipt have way too much spacing. Every character is separated by what looks like a space key entry.
Maybe this is fixed in the Firefox 4 RC.
You can update to the Firefox 4 RC release candidate via Help > About Firefox.
* [https://bugzilla.mozilla.org/show_bug.cgi?id=635768 Bug 635768] – pages print improperly
''(please do not comment in bug reports)'' -
i have bought an ipod, can i know what this stage mean??? isit have any hidden charges after i get my ipod and will charge me?
Contact Apple and ask them.
http://www.apple.com/contact/
B-rock -
We've billed you for Apple services only. You will not receive a physical item.
hi anyone can tell me what this mean??? isit have hidden charges after i get my product?
Contact Apple and ask them.
http://www.apple.com/contact/
B-rock
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