Check print cartridge error

I installed a new black cartridge in my HP PSC 1410 All-in-One. It printed a sheet to align the cartridges, but it won't scan, and I can't find HP Utilities or Scan or Toolbox on my MAC.
I tried taking one cartridge out, then the other. That did not help. I also tried turning everything off, no luck. The only thing that happened was the printer printed another aligning sheet.
Any suggestions??
Thanks

Hello apgrams,
Welcome to the HP Forums!
I understand you're receiving a few problems with the PSC 1410. I will do my best to assist you! What is your operating system on your Mac computer? Click here to find out.
Are you still receiving "Check Print Cartridges" error?
Is this alignment sheet missing colors? If not, then please follow these steps:
1) Remove all ink cartridges from the printer, then close the door
2) Remove the power cord from the printer (Do not press the power button)
3) Wait 60 seconds or more, then plug the power cord back in
4) Wait for the printer to turn on completely, then install the ink cartridges
5) Try to print another alignment page
I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

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Hi, you could try doing a reset (check out this link ), then try to reseat the cartridges and perform an alignment (details here ). Does this solve the problem?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Sudden Print Cartridge Error For PSC 1315 Unsolvable!

I've had no problems with my PSC 1315 until about a week ago. I went to print something as I would usually and the "CheckPrint Cartridge" light starts flashing red and the "E" next to "Copies" comes on. I have done every troubleshooting techniqueon the HP site and in the help files, even cleaning the cartridges, to no avail. The black cartridge is only a few weeks old andwas fine til that day. I have no clue what could have changed. I really need my printer. Can someone please help?

Hi,
I didn't see the exact error blinking light situation in this document, but it contains most of the blinking light scenarios. You might look at the "Check Print Cartridge light is blinking" about half way down in the document link below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01578337&cc=us&lc=en&dlc=en&product=374568#chec...
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Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
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I have an HPpsc 1315 printer. The "Check Print Cartridge" light blinks, though I have went through all of the recommended steps on the help site...Any other suggestions?
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I am not sure which steps on the help site that you have tried, have you looked at this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01578337&cc=us&lc=en&dlc=en&product=374568
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Check print cartridge - won't print

I have an HP1317. I have just replaced the black cartridge so it should work fine but just get 'check print cartridge message'. I've taken both out several times and put back. I've turned off power and re-booted. I've tried everythin I can think of but still message appears. H E L P!

Hello @paulhoward,
Welcome to the HP forums.
I understand that you are having a problem with your PSC 1317 accepting the new ink cartridge.
I would like to help.
The following document should help with your issue.
Check Print Cartridge Light Blinking
You have already completed steps 1-3, so I am posting step 4-5.
Step 4: Clean the problem cartridge contactsIf the light is still blinking, clean the electrical contacts by the procedure below:
Gather the following items to clean the cartridge and print carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
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Unplug the printer.
Dip a swab in the clean water, then squeeze it to remove most of the moisture. The swab should only be slightly damp.
Clean the print cartridge contacts. The illustration below shows these contacts. Avoid touching the nozzles.
Figure : Clean the print cartridge contacts
Clean the contacts in the print carriage, inside the printer. The illustration below shows the carriage and the contacts.
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Figure : Print carriage
Figure : Clean the gold-colored contacts in the print carriage
Step 5: Repeat reseating and cleaning steps
If the print cartridge light keeps flashing, repeat steps 3 and 4 above.
Step six is to replace the ink cartridge or call HP.
Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies
You can reach technical support at 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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Hi Lifechaser,
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Are you using genuine HP ink cartridges? (If not, trying genuine HP may help resolve the issue)
Get back to me with the results of these two questions and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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I just bought a new Photo Black cartridge for my printer, and I'm getting this message on my computer when printing:
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I checked my cartridge--it's an HP Photo Black 564, which matches what the site you suggested says. The other 4 cartridges are also 564s, and it's only this one that reports the problem, so I think it's the right one.
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Hello @mainelym , and welcome to the HP Forums, I hope you enjoy your experience!
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi,
Please go to this link & hopefully it will solve your issue with the print cartrideg error message:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01530839&tmp_task=solveCategory&lc=en&dlc=en&cc...
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

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