Check printing - failed to load image

hello
i have an issue with printing checks. a long standing one.
my problems started when i put an image on a check. i wanted to add a signature image. once i did that, the popup that came up when i print a check did not come up. only for one user. i tried to solve the problem but it never got sorted out. so i created another username and removed the old one and it was working fine.
next i had an issue with the check not printing on blank pages for overruns only for one customer. to test why this was happening, i went to print preferences and and tried changing the maximum lines from 25 to 20. it popped a message saying 'failed to load image'. i ignored it. after that, i have now started to get the same problem of not getting the confirmation message when a check is printed.
why is this happening? is my only solution to delete this user and recreate one? any suggestions?

Hi,
For the image related issue:
+Since it is a User specific issue,we would require the difference in permissions and security settings for that particular user and for a user for which it is working.
+What is the format of the picture (.JPG, >GIF etc.)
+If this happens only for one super user then try to create a new super user and test.
Regards,
Abhinav Banerjee
SAP Business One Forums Team
Edited by: Abhinav Banerjee on Nov 22, 2008 3:20 AM

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