Check Warranty for second-hand iPhone
Hallo,
can I check if the warranty is still valid for second-hand iphones, having the serial number?
Thanks
If you have the serial number and the country of purchase, yes.
http://www.apple.com/support/oss/
Similar Messages
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pls. help me about find my iphone lock. because i buy a second hand iphone 4s but still lock to the previous owner when i restore factory settings still searching for the previous owner of this phone still now i cant use this phone
Hello jimmy ii
The only option is to contact that person to have them remove Activation Lock from the iPhone. They can do it online and do not have to come to you. Check out the article below for more information.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Regards,
-Norm G. -
hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?
Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
How do i get an activation code for a second hand iphone to unlock it
I need an activation code for my second hand iphone i just bought online
See the quote below from Find My iPhone Activation Lock - Apple Support
The other option is to return the phone.
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. Learn how to remove a device from a previous owner's account. -
i buy second hand iPhone from Olx ........... i have apple id of previous owner but no password ...
now the phone is in icloud activation mode . any solution for this.
totally wastage of money , if there is no solution .
for security purpose this icloud activation is Good ............Read this
http://support.apple.com/kb/TS4515?viewlocale=en_US&locale=en_US -
i need help with a second hand iphone i purchased recently,i am having issues setting it up as it has is requesting for the icloud account that was used by the previous user
Sorry.
The iPhone is of no use until/unless the previous owner removes it from their account.
You will need to find the prior owner or return the iPhone. -
Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"
So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours. -
I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?
You would have to ask the person you bought the phone from to explain why.
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I bought an Ipad 4 for my wife and iPad Air 2 for my daughter and I have just bought a Macbook Pro with retina display for me. The whole family is an Apple products fan due to its reliability and security. Never know that it could be a disadvantage also. I bought a second hand iPhone 4s from a friend as he is short in caash, and I've been using it for awhile. I "restore and upgrade it" without thinking or checking the Find my iPhone settings, unfortuately it is turned ON. Although the previous owner removed the phone lock, I never asked for his icloud account as I intend to use the phone only for calling. I cannot contact him as his contacts and email address were erased when I restore the iPhone.
I have learned a hard lesson since Apple security is impregnable, my iPhone 4S will just be an expensive paper weight.no.
without the previous owners credentials the phone is useless to you. -
Second hand iPhone has Music playlist from previous owner
I have bought a second hand iPhone from a seller on eBay.
I have used restore in iTunes to make it the same as my old iPhone and everything works fine except I have a list of artists and music in Music that are backed up to iCloud from the previous owner.
How can I delete these/
The previous owner says she has removed that iPhone from her list of devices in both iCloud and iTunes accounts but the playlists are still there.
Also when I try to register the device with Apple it states that the serian number is associated with another Apple ID.
Is it possible that there is a time frame here as i saw a dialogue box when first opening Music mentioning 90 days but it dissapeared before i could capture it.Source: http://support.apple.com/kb/ht5818
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
I bought second hand iphone 5 and i try to activate but it ask previous owner apple id.
i bought second hand iphone 5 and i try to activate but it ask previous owner apple id.
You are experiencing Activation Lock. If the previous owner will not remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
Activation Lock: http://support.apple.com/kb/ht1766
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
How to register a second hand iphone to My Support Profile
how to register a second hand iphone to My Support Profile, when i do this, it shows that this phone have already registered by others. but i cannot contact the owner before, what can i do?
It appears that the seller did not do what he was supposed to do.
First of all, if it is out of warranty, registering it will not help you necessarily as you will have to pay for any tech support. However, you can always take it to your nearest Genius Bar and the diagnostic/troubleshooting will be free. Second, unless the seller removes it from his registered products list on the website, there is nothing you can do unless you know his Apple ID and password.
Now, in order to get rid of his Apple ID on your computer, you will need to completely erase the hard drive. You will need to use internet recovery for this so you can wipe it and then download the original OS and associate that with your own Apple ID. Boot up holding Command + Option + R until you see a spinning globe. It will eventually connect to Apple's servers (+/- 15 minutes); once you see the Utilities window, use Disk Utility to erase the drive. When finished, back to the screen, choose to reinstall OS X. That should result in a factory fresh install which you can set up with your own ID.
Remember to back up your files first as you will lose everything. -
good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?
You need to find out who the carrier was in Switzerland and see if they will unlock the device. The carrier with the lock is the only one that can authorize the unlock. You may need to check with the original owner and see if they can get it unlocked by the carrier if you do not qualify.
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I cannot activatea second hand iphone 4s as i don't have previous owners itunes ID. I can't get anything on the phone after setting the language as its asking for activation. Please can anyone help ???? Ideally i would like to get it back to factory settings and start afresh but right now i would settle for anything. Should say i only have the phone and charger, no box so no details
Unfortunately, the only one who can help is the previous owner. Otherwise you will not be able to activate and use the phone. Apple can't/won't help you with this either.
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Where is the best place to buy second hand iPhones?
Someone said that Melbourne had the longest turnaround times for Apple service work. Let me tell you the guys at the St Kilda Apple Service Centre turned my job around in 2 days... but my question is where is the best place to buy second hand iPhones in Melbourne?
There is no reliable place to buy any second-hand iPhone other than from someone you know personally. There is no way to know for certain that any iPhone you buy from a stranger isn't jailbroken, stolen, or reported lost and replaced (and hence probably blocked by the carrier). The only reliable place to buy an iPhone is from Apple or an authorized iPhone dealer.
This is the iMac forum, by the way.
Regards.
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