Checkboxes displayed as diamonds when running reports in APEX

I read and implemented the steps offered in other postings on this subject and the checkboxes appear fine when I run the report locally on my PC. However, when I run the report in APEX (not through web service), the checkboxes are still not showing up. This is after uploaded the Wingdings font to the BI Publisher server; did the font mapping and defined the Property for RTP Template/ Characters used for checkbox to: Wingdings;254;111.
Does anyone have the solution to this?
These are the versions we're using:
Application Express 4.0.2.00.07
Oracle BI Publisher 11.1.1.5.0
Thank you.

Hi,
Give it a try by using the close and dispose method for report object and also use the GC.collect.
Hope it helps!!
Amit

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