Checked out as Guest/No verification

I've seen a few of these and was just wondering if one of the mods could look up my order number through this email address. I didn't write it down and never got the email.

Hi kayeaehm,
Well, that's no good! Not knowing your order number would certainly make tracking its progress difficult, but rest assured that I'd be glad to help you out.
 Please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

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    I'm sorry if this is is a duplicate, as I have been trying to figure out how to get around this site!    
    I purchased a fitbit flex as a christmas gift last year, and am currently looking for a receipt so that I can obtain a replacement for the lost tracker.  I do not have any saved emails to reference an order number, and do not have a password to login to an account and check order history.  Is there anything else I can do to locate it?  
    Thanks!

    Hello phanawal,
    Welcome to the Best Buy forum, and thank you for posting!
    I replied to the private message that you sent me yesterday and had a copy of your BestBuy.com receipt emailed to you, which should have arrived within a couple hours.  Please do not hesitate to reply to that private message if you have for some reason not received the email with your receipt or if you have any other questions, as I am always happy to help.
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    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Ipad mini - checked out as guest

    Hello I just recently ordered a ipad mini w/ retenia, but i was a little surprised to not receive a confirmation email after purchase? I have seen other posts about this happening so i thought i might as well make one since i never read a solution, except for getting ahold of some one on here.
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    Hi Andy (andyz88),
    I've had the chance to review your account and it looks like you were able to speak with a member of our phone support team about your order earlier today. I've sent you some additional information, so please make sure to check your private messages when you have the chance to do so.
    To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How to edit an online order that I placed using guest check out

    I stupidly hit guest check out when placing an online order, and despite using an email address that was registered to my apple account the order is not associated with my account. So now there is a problem with the payment because my bank asked me to confirm such a large transaction, and apple wants me to update the payment info which immediately takes me to an apple account log in screen which since I used guest check out logging in just brings me to a screen that says this account doesn't have access to this order. So I can't edit the order that apple is requesting me to order because I used guest check out. I don't want to cancel the order because it will delay receiving my phone by nearly a month!!! AAAAGGGHHH!!! Any suggestions??

    Try calling the phone number in guest checkout in this article. I'd expect a delay.
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  • Re: Help! Cannot remove unavailable item in cart, can't check out!

    I am having the same problem. It's been an issue with the same unremovable item for over 2 months. The solution here did not work. The problem occurrs on every computer I use. I cannot make a best buy purchase using my account.

    Hello turfbag,
    Well, that’s not very nice of our website. I order things online all the time, but it would certainly complicate things for me if something was in my cart that wouldn’t just go away! I know I wouldn’t be happy with this, so I do want to see how I may help you with this.
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    4)      Go to the checkout page and login to your account as a returning customer
    5)      Attempt to remove the previously unavailable item if it’s still there.
    It sounds like you’ve already attempted this procedure and were unsuccessful though.  From here, there really isn’t much else we can do other than trying another browser or using our app using a smart device. If these options don’t work, we have three ways in which you may still place online orders with us.
    1)      Check out as a guest on www.BestBuy.com
    2)      Call us at 1-888-BestBuy to place orders on your behalf
    3)      Create a new online account using another email address you may have
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    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

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    Twitter: Follow @pstork
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    try here:
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