Checking Comcast e-mail results in locked mailbox...

Hello.
I got my iPhone activated in 4 minutes without a hitch, thankfully. I also configured my e-mail accounts fairly easily without difficulty and I have no problems checking and sending e-mail with iPhone. I am using 6 e-mail accounts, including .Mac, Yahoo!, Gmail, Earthlink, Comcast, and a private domain e-mail account on a hosted unix web server. After checking e-mail on my Comcast.net account using iPhone (and, if there is something in the inbox), the Comcast mailbox becomes locked and I am unable to check it using my computer (Entourage client); I can still check it with iPhone though. The lock gets released in about 20 minutes or so, and I can then check it using Entourage, but it becomes locked again after iPhone rechecks it. I experienced the same problem on my private e-mail account on my hosted domain (unix server), which was using POP3. The problem went away when I changed the iPhone protocol for this account from POP to IMAP (but left as POP on Entourage). I can't seem to get my Comcast settings on iPhone to work with IMAP - only POP seems to work, so I’m stuck with the intermittent mailbox locking problem.
I don't see this locking behavior on any of the other accounts, including Earthlink’s POP server. There is something peculiar about the way the Comcast POP3 server is handling the iPhone request. Anyone have any insights?
Thanks,
Stu

Thank you for the replies. I understand this behavior of the POP3 protocol, and how it is possible for some mailboxes to become locked by one client, preventing another from accessing the mailbox until it becomes unlocked. However, the effect on the Comcast account lasts for about 15 minutes. It doesn't happen on some of my other POP accounts, such as Earthlink.
Furthermore, it only occurs when iPhone checks for mail on my Comcast account first (then, it becomes locked and I can't check it from my desktop computer). When my desktop computer checks the Comcast account first, it is not locked afterward, and iPhone (or any other device) has no problem checking for mail immediately afterward.
The likely conclusion is that the iPhone behaves differently from the desktop client (in this case Mail and/or Entourage), causing the POP mailbox to lock (with Comcast, at least). One is tempted to deduce that iPhone is not signaling a release of the mailbox that Comcast expects. Perhaps Earthlink has a much shorter "keep alive" than Comcast, so this behavior doesn't occur.
Thanks,
Stu

Similar Messages

  • Checking for new mail icon next to mailbox seems to have disapeared

    After upgrading to OS X Mountain Lion I noticed that the icon next to each mailbox that shows when checking for new mail is not there.  I wonder if anyone else has noticed this, and if they have found a fix?

    Yes, the little "spinner" is gone with Mountain Lion.  It's checking mail, you just don't see it.

  • Comcast mail on mavericks locked out

    Why comcast mail on mavericks locked out

    Go to the Preferences Account and the re fill everything out again and enter it this will normally work

  • Mail cannot access your mailbox information because it is in use

    I have my mail on a Truecrypt drive and I have an alias pointing to that drive in my library and so sometimes I get this message:
    "Mail cannot access your mailbox information because it is in use."
    Options are:
    "Quit and rebuild Information" or "Quit"
    If I rebuild then I was losing all my sent messages which is a drag and it takes a while to re-download all the messages. So what I tried was deleting the Envelope Index.lock file and then launch mail and it started up with no problems.
    I think the reason this is happening is that it is possible that when I shut my computer down, Truecrypt dismounts the drive while Mail is accessing the mail folder (hence the lock file) and so when I start up again and remount the truecrypt drive that lock file is still there and I have to delete it or Mail thinks some other program is using the mail folder. Just a guess.
    Hope this helps someone else if they Google this error.

    I do but I do it from another computer -- that is the whole point of IMAP, by the way. I don't see how my accessing the IMAP server from another computer should cause Mail.app to think that my mailboxes on my local host, which are just copies, need to be rebuilt. I filed a bug on this and Apple gave me the annoying "Known issue" response, which means maybe they'll fix it, maybe not, thank you very much. It went away for a while, and now it's back again... sigh.

  • Check for new mail not working on one account

    For a number of months now I have been having trouble getting new mail. I have my Apple Mail 2.1 preferences set to check for new mail every minute and play a New Mail Sound when something arrives. This seems to be working for my earthlink POP account but not my dot.mac e-mail account. The only way to get new dot.mac e-mail on my G5 tower is to alternately click on the left most icons for the different incomming tray icons in my in box, then the InBox icon itself. I dont have to do that for my second e-mail account--an earthlink POP account, or on either account on my laptop. Also, When I do click on the specific in box for my dot mac account, it takes forever to load that new mail, and the activity monitor shows that it is caching every attachment that is already in my in box even though it is already old mail.
    Also, Mail seems to be following Smart Mailboxes arbitrarily. For instance, I have a smart mailbox set up to display any incoming mail from someone in my Family Group from address book, however it seems to ignore about half of these, but display the other half accurately.
    Anyone know whats going on or how to fix it so I dont have to mannually keep checking for new mail? Again, I have my preferences set to check for new mail every minute and to play a new mail sound, and new mail does work fine from my Earthlink POP account.
    Thanks for your help.
    LANNY
    Dual 2GHz G5 Power PC; Titanium PowerBook   Mac OS X (10.4.8)  

    If this happens to your .Mac account only, try rebuilding the mailbox, i.e. select it and do Mailbox > Rebuild.

  • I'm not receiving any mail into the Junk Mailbox

    Hi
    I had a problem with the ports of the 2 accounts that I have set up in Mail (one of those is mac.com) due to an excess of space used. I tried several options and it finally it worked. As a result, a week later I realised that I was not receiving any mail into the Junk Mailbox... I don't know if it is related to the orher problem, maybe not.
    Essentially I am no longer receiving any junk mail at all - and no mail that is even doubtful (ie from an unknown address). The mails are not showing up even online via MobileMe ... so I have no idea where they are!
    Any help would be much appreciated. Thanks.

    Yes, I'm the author of the form and I expected the generic notification to be sent to that email but none is coming through.  I also see that there is a place on the settings page to enter a custom notification email but that is grayed out unless I upgrade.  I just want at least one, generic email to be sent to me so that I can know when a user submits a form.
    Here's my screen shots:
    http://peteraudenas.com/wp-content/uploads/2013/08/user-account-screen-shot-1.jpg
    http://peteraudenas.com/wp-content/uploads/2013/08/user-account-screen-shot-2.jpg
    Your Thoughts?  Thanks!
    Joe

  • Mail: no entry for mailbox id 2 in the cache; this should never happen

    My system log is full of thousands of errors from Mail:
    3/20/15 5:26:50.009 PM Mail[7303]: no entry for mailbox id 2 in the cache; this should never happen
    It appears to generate a few hundred of these entries every time I launch Mail, check for new mail, or click on any of my mailboxes in Mail. There's a noticeable power drain and hit to responsiveness when this occurs.
    What I've tried so far:
    Restarting Mail
    Mailbox > Rebuild
    Editing Accounts.plist to remove the mailbox with id 2
    Deleting cache.db
    Deleting all accounts from Mail and recreating one at a time
    Deleting com.apple.mail from Containers
    I have no third-party add-ons installed. My mail accounts are IMAP (Gmail and a personal domain account). I'm on a 13" MBP Retina, Yosemite 10.10.2, Mail version 8.2 (2070.6).
    Does anyone have an idea as to what's causing this error spam?

    Is Mail working properly? If so, ignore the Console messages.

  • I cannot log on to my Comcast e-mail from my IMac anymore.  This is a new issue, recently I had to delete cookies from my system in order so my email wasn't frozen, but over the past few days it has went from bad to worse.  Any suggestions-I am not very c

    I cannot log on to my Comcast e-mail from my IMac anymore.  This is a new issue, recently I had to delete cookies from my system in order so my email wasn’t frozen, but over the past few days it has went from bad to worse.  I am able to enter my login information, but it just goes right back to the home page.  Any suggestions…maybe I deleted something else in the process.

    OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
    Also I am assuming you have checked Finder - Preferences  - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

  • All of a sudden I am unable to receive e-mail through comcast on my PC. I am able to send e-mail. I can receive comcast e-mail on my phone and tablet

    All of a sudden I am unable to receive e-mail through comcast on my PC. I am able to send e-mail. I can receive comcast e-mail on my phone and tablet. One help topic suggested I delete the password for my comcast mail and that I would be prompted to set up a new password. No such prompt appeared. I am wondering about help for this problem. I'm also wondering if I can delete the account nd add it again and what would be the ramifications of doing so.

    check the settings in your  mail settings, outgoing server.  If your ipad is ok, compare the settings with the ones on the phone

  • When I reply to an email, instead of sending it to the recipient, it sends it back to me. I've checked the sent mail folder and the reply is not there either.

    When I reply to an email, instead of sending it to the recipient, it sends it back to me. I've checked the sent mail folder and the reply is not there either. Replying used to work fine, but all of my replies are sent to my inbox, instead of going to the recipient. I've made sure that the recipient's email address is in the send to box.

    Read please this posted by Tanzim
    Cause of the issue
    Gmail webmail accounts do not have separate sent items and inbox folders. The Gmail account web page contains a Sent Mail link on the left side, but this is not a separate folder from the inbox. Gmail webmail messages are grouped into conversations, resulting in all sent messages and replies from others appearing as a single email message entry in the inbox. This allows for easy reading and viewing on the Gmail web page, but, when integrated with the BlackBerry Internet Service account, results in copies of sent email messages arriving on the BlackBerry smartphone as new email messages.
    Resolution
    To prevent sent messages from returning to the BlackBerry smartphone each time, create a filter in the BlackBerry Internet Service account to block the sending of those messages to the BlackBerry smartphone.
    To create a filter, perform the following:
    Log in to the BlackBerry Internet Service account. For instructions on how to log in to the BlackBerry Internet Service account, see KB03781.
    Click the Filters icon next to the integrated Gmail account.
    Click Add a Filter to create a new filter.
    Configure the filter so that email messages are not sent to the BlackBerry smartphone if the email message originates from the Gmail webmail account integration:
    Type a name for the filter into the Filter Name field. For example, My sent Gmail email messages.
    Set the Apply filter when field to "FROM" field.
    Type the Gmail webmail address into the Contains field. For example, <user name>@gmail.com>.
    Select the radio button beside Do not forward messages to device.
    Click Add Filter.
    Note: After creating this filter, email messages will not be received on the BlackBerry smartphone if sent from the Gmail webmail account.
    Source: KB10332 (with graphical depiction)
    If I help you with any inquire, thank you for click kudos in my post.
    If your issue has been solved, please mark the post was solved.

  • Thunderbird has stopped checking for new mail on start up.

    After updating to Thunderbird 24.3, the program stopped checking for new mail on start up. I now have to manually click "get Mail" for each email account. I have checked the configuration for each account and check mail on start up is checked.

    couple of possibilities here
    Shift + F5 will get all mail
    I have some general troubleshooting processes here http://thunderbirdtweaks.blogspot.com.au/2014/02/basic-troubleshooting-for-thunderbird.html
    Please post your results.

  • Gmail continuously checking for new mail!

    this is a very perplexing problem and i have searched forums for how to fix it but as i don't quite know what to call the problem, i haven't found any solutions yet!
    i just got a new iMac and proceeded to set up my two gmail accounts with mac mail. one works perfectly fine, the other, for some reason unbeknown to me seeing as both were set up in the exact same way, the second gmail account is stuck continuously checking for new mail with the loading circle next to it.
    i have tried deleting the account and adding it again several times, as well as restarting my computer and mail. i have tried taking the account offline and then connecting again but nothing has worked so far.
    the settings are EXACTLY the same as the first gmail account that works fine. both are set to IMAP and as i didnt get the option to manually set up an account when i added them, they were both set up automatically by the mac mail app.
    it might be helpful to note that i have the same two accounts set up on my macbook with mail 3.6 and they both work fine, so it is not a problem with my gmail account. (however on the macbook they are set up as POP not IMAP.. but i dont see an option to change that in mail 4.2)
    PLEASE HELP! as i am very frustrated i cannot work this out on my own. not sure what other information you need but please just let me know if you need to see a screencap or something.
    many thanks in advance for any help that can be provided.

    FWIW:
    Apple Mail 4.0 and Snow Leopard seem to have multiple issues, rather long threads that follow (see links), but some users with multiple Gmail accounts have tried different solutions: best of luck.
    http://www.google.com/support/forum/p/gmail/thread?tid=15f2852996dedf1f&hl=en
    Also:
    http://forums.macrumors.com/showthread.php?t=776735
    One guy notes:
    +Possible Solution Found+
    +Ok, I think I may have figured something out here....+
    +I use IMAP as stated earlier.+
    +I started from scratch with my gmail accounts in mail 4.0.+
    +I hit Mailbox > Take all accounts offline.+
    +Then created my 2 gmail accounts, following gmail's support page I unchecked all the options on the Mailbox Behaviors tab.+
    +I used [email protected] for the username, not just the first part of my email, i.e. [email protected] This is also suggested in the gmail help guide, but mail doesn't set it up this way.+
    +I forced my SMTP port to 587 in mail's setting instead of just having it use "standard ports 25, 465, 587"+
    +I created both accounts, set those options, and hit take all mailboxes online. Mail seems to be downloading my messages from gmail smoothly so far for both accounts at the same time.+

  • Email not checking for new mail

    hi, my email has stopped auto checking for new mail ( as it is set up to) , and will only do so when i quit and restart the program
    if i hit get mail while it's running, nothing happens
    i can see new emails via .mac but will only get them if i quit and restart mail
    also now the rules and i have sometimes work and sometimes don't
    i tried sending myself test emails, and there is long delay between sending and receiving it ( about an hour )
    thanks

    hi there
    it's .mac
    we did try removing the .plist file, and it made no differnce
    i am getting increasingly frustrated by the mail app, it's never been a particularlty good example of MAC software ( not very stable ), but now as well as unexplainable lulls where all you can do is watch spinning clock faces ( despite having a fast broadband connection ) , i'm also having to deal with sent emails re-appearing as drafts, even though they have been already been sent
    i feel like i don't have the time to keep trying to find out what is going on, as i'm very busy right now, although any help is always appreciated
    thanks
    Alan,
    Refresh my memory: what type(s) of account are you
    using -- POP, IMAP or .mac?
    Since I believe your setting up a new User Account,
    and Mail in it worked, did you ever remove the
    com.apple.mail.plist, and cause Mail to need to be
    setup again? To do this, quit Mail, and in the
    Finder open Home/Library and locate the Mail folder.
    Control-click over the Mail folder, and choose
    Duplicate -- then drag the resulting copy to the
    Desktop for temporary backup. Next, open
    Home/Library/Preferences and find the
    com.apple.mail.plist file and drag it to the
    desktop.
    Relaunch Mail, which will open as though new, and
    when prompted to import anything DECLINE.
    Instead, re-enter your account info, and Mail will
    re-discover the account for this account, and all
    should be well.
    Sorry that I have not had time to go back over every
    one of your prior posts.
    Ernie

  • Mail crashes whenever checking for new mail

    The subject pretty much says it all. For a while now, mail will unexpectedly quit whenever it checks for new mail. It has been this way for months, then last week it was working fine for 3 days. Now nothing again. I've tried replacing the .plist file, and no luck. Anyone know what might be wrong?

    Try the following to check whether the junk filter could have a bearing on this and post back with your observations:
    1. Either tell Mail to go offline immediately after opening it, or shut down your Internet connection and open Mail afterwards.
    2. Go to Preferences > Junk Mail and disable junk mail filtering.
    3. Go online again. Does Mail crash now?
    Another thing that may cause the current version of Mail to crash while retrieving mail is using Address Book smart groups in rules and/or in smart mailboxes. The only workaround I know for that is getting rid of any rules and smart mailboxes that make use of AB smart groups.

  • Mail constantly checks for new mail; downloads same emails repeatedly HELP!

    For the last three days (since 19th), Mail has been downloading the same emails over and over again. I first noticed a problem when about 20 spam emails that usually route to my Junk folder appeared in my Inbox. I thought I had just moved it incorrectly and deleted them, then they appeared again later.
    The mail jogger cycle (next to Inbox) keeps turning and turning like it can't stop checking for new mail. How do I get it to stop?? The emails are multiplying like gremlins in my Inbox and driving me nuts!
    Also, it only downloads new emails when I first open the app. I have to force-quit out of Mail, then reopen, and I will get a couple of new emails, and then ALL THE EMAILS FOR THE LAST THREE DAYS AGAIN.
    Mail was working fine for me until three days ago. The only thing I've changed recently is a Software Update on the 15th for QuickTime and iTunes.
    Please help! I tried to Repair Permissions and it didn't do anything. I also tried removing all messages from the server and that did nothing either.
    Mail Version 2.1
    THANK YOU ANYONE WHO CAN HELP ME!!
    iMac G5   Mac OS X (10.4.7)   2.1 GHz, 512 MB Memory

    UPDATE: I think I got it to stop checking mail. I have Yahoo mail and I checked my email through online Yahoo. I was able to delete a bunch of emails and it suddenly stopped checking for email in the Mail app.
    HOWEVER, it will NOT remove some of my junk emails. I was able to delete over 100+ of them. But one specific message (which I now have 8 copies of) will not go away. It is one of those 'Delivery Status Notification' emails. Is this a virus??
    I've tried Erasing Deleted Messages and Erasing Junk Mail. Neither helps. These emails won't go away.
    Help please! I would be very grateful.

Maybe you are looking for

  • Can I pair and use more than one set of bluetooth speakers at the same time on my ipod touch 4.0

    can I pair and use more than one set of bluetooth speakers at the same time on my ipod touch 4.0 or Iphone 4s or Ipad 2?

  • No Apple TV sign i the right corner

    Hi, I have a problem with my Apple Tv (2) when I want to run a anyhting from the iPad (vers 1). I start the Apple TV and get the meny on the TV-set. Then I start the movie on the iPad but there is no Apple TV sign i the right corner to switch to. I h

  • Setting up default Printer

    Hello Experts!, I am working on the Crystal Reports XI and have a couple of questions about printers. 1.  How to set the Default Printer to a New Crystal Report ? 2.  How to check the default printer for an existing report ?

  • SAP Oracle Support for VM and Hyper V

    Dear Friends,          We are planning to do Up gradation and implementation for below application with Oracle Database. SAP ECC 6.0 additional application server SAP Portal Development system SAP Portal Quality system SAP BI Development system SAP B

  • N900- email settings for hotmail

    I was told by Nokia that this phone ( N900) supports push email. I still can not get nokia email to deliver my mails from Hotmail even after visiting Nokia care center here in Nigeria. Keep getting the message "server name or port number may be wrong