Checking login status.....

My Iphone connects to BT Fon and BTopenzone hotspots readily enough but I cant browse. Doesn't matter where I am always the same.
I've installed the BTFon app, added my user/pw but it just sits there with 'checking login status...'
The BTFon site says I am opted in but my Home Hub says BTFon not active.
I called BT on 0800 022 3322 and after a short call in which the guy said I was doing everything correctly he transferred me to.....0800 022 3322
the next guy then told me that bad weather had caused a problem with the iphone app!
what a joke

bikeman wrote:
Never get to the bt landing page - connect, get ip address, cant browse, no landing page.
I've spent hours trying to use btfon (from pc, iphone and android) - never works. Told by a BT fon engineer that the homehubs send out a ssid and let you connect/get an ip address even when they are under high use and cant provide service. So you waste time connecting to homehubs that have no available bandwidth.
Also told to use a 'premium hotspot' but of course how do you identify one when they have the same ssids as all the home hubs?
Every call to BT comes up with another excuse; we've got service issues, our iphone app needs fixing etc
I've had infinity for 15 months and only evr managed to logon to a btfon once. Having access to wifi hotspots is supposed to be a feature of bt broadband but in my experience it doesn't work and BT cant fix it.
Roll on bt wholesale offering fibre broadband to 3rd parties, I'll not be sticking with BT.
Hi.
How strong is the signal you're getting ? I've used BTFon without problem recently, using a small android tablet. However when the signal was rock bottom, I couldn't do anything despite being connected.
When you do connect, have you tried going to www.btopenzone.com ?
There is a possibility that the fon connections you've managed to connect to are in constant "full" use, so you wouldn't get any real bandwidth as the host will take it all (by design).
However it does actually indicate from your info that you've not actually "logged in". Although a connection may be granted, you still need to provide your primary email address/password in order to access BTFon - and that is either by the App or the landing page.
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