Checking the CCMS

Hi,
I have configure the Mail and CCMs in my System.
I have tested the mail using SBWP and it is workign fine.
After that i go to SOST and i could not see any CCMS reqeusts.
I dont know whether CCMs is not working or no CCMS alerts are generated.
Hence plesae let me know of how to test whether my CCMS is working or not

you can do most of the CCMS Config in other Client than 000
But the email configuration (sender/receiver) needs to be done in 000
The emails will also go through 000

Similar Messages

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    Hi;
    i have installed the CCM 6.1.4; and now i want to upgrade to 8.5, but i don't remenber witch type license i have uploaded ( normal or Hospitality).
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    thanks.

    Hi Matthew,
    I think your idea should work just fine, but you will need to work with;
    [email protected]
    To put together the proper license file due to this change called the "License MAC"
    Customer Impact from New Licensing Procedures
    Cisco Unified Communications Manager on VMware on Cisco UCS B-Series Blade Servers uses a different licensing model than Cisco Unified Communications Manager on an MCS server. The MAC address of the NIC card is no longer used to associate the license to the server.
    Instead, the license gets associated to a license MAC, which is a 12 digit HEX value created by hashing the following parameters that you configure on the server:
    •Time zone
    •NTP server 1 (or "none")
    •NIC speed (or "auto")
    •Hostname
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    •SMTP server (or "none")
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  • Problem with the mail generation for the CCMS alert

    HI ,
    I have created CCMS alert for the RFCdestination  in the system and is working fine, and now i would like to configure mail for the same alert for that i have did the following
    1.copied the method CCMS_ONALERT_EMAIL_v2 in RZ21 and created the new method .
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    But still iam unable to generate mails.Mail configutation is ok and am able send mails to external addresses.
    Can any one please let me know if iam missing anything and guide me .
    Any help is appreciated

    Hi Vamsi,
    Please check below thread and go through suggested documentation.
    Automatic Email for CCMS Alerts
    Revert for any queries.
    Regards,
    Rajesh

  • Error while registering the CCMS agent

    Dear All,
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    and
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    thanks & regards,
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    Hi Krishna,
    Please check for the authorization object S_RFCACL for the RFC user.
    Check the RFC connection properly.
    Please elaborate the error if it persists.
    Regards,
    Sunny

  • How can I install the CCMS tool??

    Hi,
          I want to configure the CCMS tool but I don't know how.... I want to install it in the development environment to make some test and then install it on QA and production environment because right know I don't have a Solution Manager or something like that to install the CCMS and use it like the central monitoring system.
    Someone of u know how can I install it one by one in that systems?
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    Hi,
    You need to implement CCMS in all the system(DEV, QA  & Prod) separately. We have implemented CCMS separately in our landscape(without Solman)
    If you dont have solman  & want to implement CCMS then please follow method:-
    Backgroud:- In the monitoring architecture, we can react automatically to an alert using auto-reaction methods. These methods are automatically started in the case of an alert and by default are executed in the system in which the alert occurs.
    Defining an Automatic Alert Notification:-
    With the monitoring architecture, auto-reaction methods can be defined that are automatically executed when alerts occur. The method CCMS_OnAlert_Email can be assigned to MTE classes in SAP system. If an alert occurs in this MTE class, the information is sent by e-mail.
    CCMS_OnAlert_Email can automatically send an e-mail to the following addressees:
    u2022        A Business Workplace user in client 000
    u2022        An external e-mail address
    The auto-reaction method for sending the e-mail is started at most five minutes after the alert occurs. However, there can be a delay before the e-mail is sent to external e-mail addresses (that is, addresses of users that are not defined in client 000 of the same SAP system), depending on the settings in SAPConnect.
    The message text contains the same information that is displayed in the Alert Monitor:
    u2022        Description of the problem that exists
    u2022        Time and location at which the problem occurred
    u2022        Severity and colour of the alert
    Prerequisites:-
    SAPConnect must be configured in client 000, if the message is to be sent to an external address.
    Procedure:-
    Choose CCMS ® Configuration ® Alert Monitor, or call transaction RZ21.
    In the Methods group box, select Method Definitions and choose Display Overview.
    Select the method CCMS_OnAlert_Email_V2 and choose Edit Data.
    Choose change mode with the Display « Change pushbutton, and choose the
    Parameters tab page.
    Fill out the fields as follows:
    Parameter     Meaning
    SENDER     SAP username of the person in whose name the e-mail is sent  Alert Monitor.
    u2022     Start the desired monitor from the list by double-clicking it.
    u2022     Select the desired node and choose Properties.
    u2022     The Monitoring: Properties and Methods screen appears. The rest of the procedure depends on whether the analysis method need to be assigned only to this node or to the entire MTE Class.
    u2022     Choose the Methods tab page and then choose the Method Assignment button.
    u2022     The Monitoring: Methods screen appears. Choose change mode with the Display « Change button, and choose the Auto-Reaction tab page.
    u2022     In the Method Assignment group box, choose the Method Name radio button and enter CCMS_OnAlert_Email_V2 in the associated field.
    u2022     Save the entries.
    Related Notes
    u2022     SAP Note 0176492
    Troubleshooting of the configuration of CCMS On Alert Email:-
    1.     The SAP Connect configuration in 000 client
    2.     Check the recipient & sender e-mail id is configured(attached to a user id) in client 000
    3.     Simulate the CCMS alert and check the Sap Connect trace
    Completing the Alerts:-
    The alerts are completed after checking the alert. Basis Team needds to complete the alerts
    Deleting old  CCMS alerts:-
    You can use program RSALDBRG to delete old alerts.
    Hope this helps.
    Thanks,
    Sushil
    Edited by: Sushil Suryawanshi on Mar 19, 2009 12:49 PM

  • Where are the CCMS system groups saved?

    Hello,
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    Best regards,
    Eric

    Hi
    If the above link doesn't work...check to see if you have followed the steps below
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    If you do not find the entry "BusinessCommunication" here, the data collection method was not yet started in this system and you can go on to point 2. If the entry exists, select:
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    Confirm the security dialog box with "Yes"
    Confirm the information dialog box by pressing 'Continue'
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    Select "Option 4"
    Confirm the security dialog box with "Yes"
    The BusinessCommunication node should now no longer appear.
    Cheers,
    Chaith

  • Check the message processing

    HI.
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    Offcource we could know the status , to logon the RWB.
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    regards,

    Hii
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    XI : Configuring CCMS Monitoring for XI- Part I
    CCMS Rule Based Monitors configuration guide for Dummies
    Event Log Monitoring using CCMS Agents
    Configuring CCMS Alerts for the Adapter Engine
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    To verify that the setting is effective, select the Visual Administrator Monitoring service. Under Root Applications, you should see a node for the Adapter Engine.
    Alerting
    Once you have performed the configuration steps in the previous section, errors that occur during message processing in the Adapter Engine should show up in both the Visual Administrator of the J2EE engine on which the Adapter Engine runs, and transaction RZ20 on the central monitor server:
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    You should find a node for the Adapter Engine here and see the same error information as in the Visual Administrator.
    Accuracy
    The default polling period for the monitor is 30 minutes. If you want to have shorter polling periods, you can change them in the Visual Administrator as follows:
    1. Select the Monitoring service.
    2. Select an arbitrary Number of errors entry in the monitoring tree of the Adapter Engine (leaf node).
    3. Choose Configuration in the right-hand pane.
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    5. Change the polling period to 5 minutes, for instance.
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  • How to check the called no. from MGCP GW

    hi all,
    I have a question on voice gateway R2800 router with CCM 4.1. If under H323 GW, we can easily check the called number by command "show voice call status". However, under MGCP GW, what command I can input such that I can know what the exact calling/called number processed by the MGCP GW. (in my understanding, I can only use "debug isdn q931" to check the number). Any other way that I can check the numbers?
    Thanks,
    Sam
    <<by using H323 GW>>
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    CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers
    0x9CC7 3013 0x459804D4 0/0/0:23.1 1/11 392 g711ulaw 900/300
    0x9E50 3031 0x459804D4 0/0/0:23.4 1/4 384 g711ulaw 900/300
    0x9E5D 3036 0x459804D4 0/0/0:23.10 2/2 342 g711ulaw 900/300
    0x9E70 1E 0x459804D4 0/0/0:23.19 1/5 *991023775 g711ulaw 301/900
    0x9E73 3038 0x459804D4 0/0/0:23.5 2/3 391 g711ulaw 900/300
    0x9E81 303A 0x459804D4 0/0/0:23.13 1/2 364 g711ulaw 900/300
    0x9E84 61E 0x459804D4 0/0/0:23.23 2/1 *991780798 g711ulaw 301/900
    0x9E88 71E 0x459804D4 0/0/0:23.21 1/1 *994008091 g711ulaw 301/900
    0x9E8A 81E 0x459804D4 0/0/0:23.20 2/4 *928959463 g711ulaw 301/900
    0x9E8B 303C 0x459804D4 0/0/0:23.18 1/6 367 g711ulaw 900/300
    0x9E8E 91E 0x459804D4 0/0/0:23.22 1/3 *928449850 None 301/900
    =============================================================================
    <<by using MGCP GW>>
    VG2821A#sh voice call status
    CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers
    0x26B5A 77F 0x45AA1190 0/1/1:23.1 1/5 * g711ulaw 0/100
    0x273C6 BB5 0x45AA1190 0/1/1:23.2 1/3 * g711ulaw 0/100
    0x27472 C0B 0x45699778 0/1/0:23.8 3/3 * g711ulaw 0/100
    0x2749A C1F 0x45AA1190 0/1/1:23.13 1/8 * g711ulaw 0/100
    0x274B4 C2C 0x45699778 0/1/0:23.3 2/6 * g711ulaw 0/100
    0x274BA C2F 0x45AA1190 0/1/1:23.16 2/1 * g711ulaw 0/100
    0x274BE C31 0x45699778 0/1/0:23.16 2/2 * g711ulaw 0/100
    0x274CA C37 0x45AA1190 0/1/1:23.3 1/4 * g711ulaw 0/100
    0x274D0 C3A 0x45AA1190 0/1/1:23.4 1/7 * g711ulaw 0/100
    0x274D2 C3B 0x45AA1190 0/1/1:23.20 1/6 * g711ulaw 0/100
    0x274D4 C3C 0x45699778 0/1/0:23.2 2/3 * g711ulaw 0/100
    0x274D8 C3E 0x45AA1190 0/1/1:23.5 2/5 * g711ulaw 0/100
    0x274DA C3F 0x45699778 0/1/0:23.1 2/4 * g711ulaw 0/100
    13 active calls found
    VG2821A#

    correct, isdn q931 is an excellent way to see the callingPlan, callingNumber/calledNumber and many other pieces.

  • Check The Job Status

    Hi SAPsimhas,
    My requirement is as below.
    I will loop through an internal table and create some files with background processing method.(JOB_OPEN,SUBMIT & JOB_CLOSE)
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    Once the job is finished then I will XCOM that file.
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    Reply is highly appriciated.

    Try this way
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          exporting
            jobcount         = p_jobc
            jobname          = p_jobn
          importing
            aborted          = v_aborted
            finished         = v_finished
            ready            = v_ready
            running          = v_running
            scheduled        = v_scheduled
          exceptions
            jobcount_missing = 1
            jobname_missing  = 2
            job_notex        = 3
            others           = 4.
        if v_aborted eq 'X'.
          exit.
        endif.
        if v_finished eq 'X'.
          select single * from tbtcp into wa_tbtcp1
                     where jobname eq p_jobn
                       and jobcount eq p_jobc.
          if sy-subrc eq 0.
            move wa_tbtcp1-listident to p_spono.
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          exit.
        endif.
        if v_count le 10.
          call function 'ENQUE_SLEEP'
            exporting
              seconds = 60.
          v_count = v_count + 1.
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  • I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?

    I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?

    Welcome to the Apple Community.
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    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

  • Error while checking the status of Oracle Cluster ware

    Hi
    I was trying to install the database using dbca after setting up the grid and database software on LINUX x86-64 RHEL 5.7 machine. The database software version is 11.2.0.3. It throwing the error regarding the connectivity of clusterware. So I checked the status of clusterware.
    -bash-3.2$ ./crsctl stat res -t
    CRS-4535: Cannot communicate with Cluster Ready Services
    CRS-4000: Command Status failed, or completed with errors.
    -bash-3.2$
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    ora.asm
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    ora.cluster_interconnect.haip
    1 ONLINE ONLINE sfv9699
    ora.crf
    1 ONLINE ONLINE sfv9699
    ora.crsd
    1 ONLINE OFFLINE
    ora.cssd
    1 ONLINE ONLINE sfv9699
    ora.cssdmonitor
    1 ONLINE ONLINE sfv9699
    ora.ctssd
    1 ONLINE ONLINE sfv9699 OBSERVER
    ora.diskmon
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    ora.drivers.acfs
    1 ONLINE ONLINE sfv9699
    ora.evmd
    1 ONLINE INTERMEDIATE sfv9699
    ora.gipcd
    1 ONLINE ONLINE sfv9699
    ora.gpnpd
    1 ONLINE ONLINE sfv9699
    ora.mdnsd
    1 ONLINE ONLINE sfv9699
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    Alert <server_name>.log
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    2012-10-20 15:37:52.968
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    2012-10-20 15:37:52.984
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    ORA-27140: attach to post/wait facility failed
    ORA-27300: OS system dependent operation:invalid_egid failed with status: 1
    ORA-27301: OS failure message: Operation not permitted
    ORA-27302: failure occurred at: skgpwinit6
    ORA-27303: additional information: startup egid = 1000 (oinstall), current egid = 10002 (dba)
    ]. Details at (:CRSD00111:) in /oracle2/app/11.2.0/grid/log/sfv9699/crsd/crsd.log.
    2012-10-20 15:37:53.471
    [ohasd(3694)]CRS-2765:Resource 'ora.crsd' has failed on server 'sfv9699'.
    2012-10-20 15:37:53.472
    [ohasd(3694)]CRS-2771:Maximum restart attempts reached for resource 'ora.crsd'; will not restart.
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    2012-10-20 15:37:52.457: [ CRSMAIN][3563381328] Getting local node number
    2012-10-20 15:37:52.459: [ CRSMAIN][3563381328] Initializing OCR
    [   CLWAL][3563381328]clsw_Initialize: OLR initlevel [70000]
    2012-10-20 15:37:52.897: [  OCRASM][3563381328]proprasmo: Error in open/create file in dg [DATA]
    [  OCRASM][3563381328]SLOS : SLOS: cat=7, opn=kgfoAl06, dep=27140, loc=kgfokge
    2012-10-20 15:37:52.898: [  OCRASM][3563381328]ASM Error Stack : ORA-27140: attach to post/wait facility failed
    ORA-27300: OS system dependent operation:invalid_egid failed with status: 1
    ORA-27301: OS failure message: Operation not permitted
    ORA-27302: failure occurred at: skgpwinit6
    ORA-27303: additional information: startup egid = 1000 (oinstall), current egid = 10002 (dba)
    2012-10-20 15:37:52.967: [  OCRASM][3563381328]proprasmo: kgfoCheckMount returned [7]
    2012-10-20 15:37:52.967: [  OCRASM][3563381328]proprasmo: The ASM instance is down
    2012-10-20 15:37:52.968: [  OCRRAW][3563381328]proprioo: Failed to open [+DATA]. Returned proprasmo() with [26]. Marking location as UNAVAILABLE.
    2012-10-20 15:37:52.968: [  OCRRAW][3563381328]proprioo: No OCR/OLR devices are usable
    2012-10-20 15:37:52.968: [  OCRASM][3563381328]proprasmcl: asmhandle is NULL
    2012-10-20 15:37:52.969: [    GIPC][3563381328] gipcCheckInitialization: possible incompatible non-threaded init from [prom.c : 690], original from [clsss.c : 5326]
    2012-10-20 15:37:52.975: [ default][3563381328]clsvactversion:4: Retrieving Active Version from local storage.
    2012-10-20 15:37:52.978: [ CSSCLNT][3563381328]clssgsgrppubdata: group (ocr_SFV9699-cluster) not found
    2012-10-20 15:37:52.978: [  OCRRAW][3563381328]proprio_repairconf: Failed to retrieve the group public data. CSS ret code [20]
    2012-10-20 15:37:52.981: [  OCRRAW][3563381328]proprioo: Failed to auto repair the OCR configuration.
    2012-10-20 15:37:52.981: [  OCRRAW][3563381328]proprinit: Could not open raw device
    2012-10-20 15:37:52.981: [  OCRASM][3563381328]proprasmcl: asmhandle is NULL
    2012-10-20 15:37:52.983: [  OCRAPI][3563381328]a_init:16!: Backend init unsuccessful : [26]
    2012-10-20 15:37:52.984: [  CRSOCR][3563381328] OCR context init failure. Error: PROC-26: Error while accessing the physical storage
    ORA-27140: attach to post/wait facility failed
    ORA-27300: OS system dependent operation:invalid_egid failed with status: 1
    ORA-27301: OS failure message: Operation not permitted
    ORA-27302: failure occurred at: skgpwinit6
    ORA-27303: additional information: startup egid = 1000 (oinstall), current egid = 10002 (dba)
    2012-10-20 15:37:52.984: [ CRSMAIN][3563381328] Created alert : (:CRSD00111:) : Could not init OCR, error: PROC-26: Error while accessing the physical storage
    ORA-27140: attach to post/wait facility failed
    ORA-27300: OS system dependent operation:invalid_egid failed with status: 1
    ORA-27301: OS failure message: Operation not permitted
    ORA-27302: failure occurred at: skgpwinit6
    ORA-27303: additional information: startup egid = 1000 (oinstall), current egid = 10002 (dba)
    2012-10-20 15:37:52.984: [    CRSD][3563381328][PANIC] CRSD exiting: Could not init OCR, code: 26
    2012-10-20 15:37:52.984: [    CRSD][3563381328] Done.
    =======================
    I see in the above log that saying ASM instance is down and failed to open +DATA .
    But the asm instance up and running
    SQL> select instance_name,status from v$instance;
    INSTANCE_NAME STATUS
    +ASM1            STARTED
    And we havent created any disk named DATA before the installation. We have created only below two disks
    SQL> select name,header_status from v$asm_disk;
    NAME HEADER_STATUS
    ASM_DATA MEMBER
    FLASH_RECOVERY MEMBER
    But I am seeing a diskgroup in the v$asm_diskgroup which we havent created.
    SQL> select name,state from v$asm_diskgroup;
    NAME STATE
    DATA MOUNTED
    Ya this is a second time installtion. In the first installtion we created the asmdisk as DATA. But later everything (RAW device ) was formatted and this new disks has been created and installtion again started
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    ASM_DATA
    FLASH_RECOVERY
    Seems like its trying to read the old disk DATA.
    we have done asmscanning too with oracleasm scan disks. but no use.
    Where I can remove the old entry of DATA disk.
    It would be a great if a quick response get.
    Thanks
    SHIYAS M

    The permission looks fine. If it was permission issue then y it is trying to read the DATA disk which I havent created this time at all ( But created in the first installation).
    2012-10-20 15:37:52.459: [ CRSMAIN][3563381328] Initializing OCR
    [ CLWAL][3563381328]clsw_Initialize: OLR initlevel [70000]
    2012-10-20 15:37:52.897: [ OCRASM][3563381328]proprasmo: *Error in open/create file in dg [DATA]*[ OCRASM][3563381328]SLOS : SLOS: cat=7, opn=kgfoAl06, dep=27140, loc=kgfokge
    2012-10-20 15:37:52.898: [ OCRASM][3563381328]ASM Error Stack : ORA-27140: attach to post/wait facility failed
    ORA-27300: OS system dependent operation:invalid_egid failed with status: 1
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