Checkout files not opening in SharePoint 2010 sites?

In library, after clicked on Checkout file option, the file is showing green arrow that means file is in checked out mode but when clicked to that file to open for modification the file is not opening.
And without checked out if try to open the file it gives two options Read only or Edit and but when clicked on Edit option the file is not opening.
There are few users facing above issue.
Please tell me what I should do.

Can you confirm that everyone is using Internet Explorer?
Colorless Green Ideas Sleep Furiously http://www.sharepointnerd.com

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                                                        PdfGState graphicsStateTop = new PdfGState();
                                                        graphicsStateTop.FillOpacity = 0.005F;//= 0.4F;
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    type="WSPPDFStamping.WSPPDFStampingHtppHandler, WSPPDFStamping, Version=1.0.0.0, Culture=neutral,
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    thanks in advance.
    jampani venkateshwar rao.

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