Checks just feed through or paper size mismatch on C7250, Bad paper sensors on new printers

Hi all,
I have seen these related posts:
http://h30434.www3.hp.com/t5/Other-printing-questions/Printing-checks-on-officejet-pro-8500/m-p/2460...
http://h30434.www3.hp.com/t5/Other-printing-questions/B8850-Printing-Problem-on-Canary-print-paper/t...
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-C7280-rejects-CD-Lables/m-p/246098
http://h30434.www3.hp.com/t5/Other-printing-questions/CAUTION-DESIGN-FLAW-IN-THE-NEW-GENERATION-OF-H...
http://h30434.www3.hp.com/t5/Other-printing-questions/printer-won-t-do-labels-help/td-p/233645
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-Photosmart-Plus-Printer/td-p/233156
Sorry that there may be many other related posts I only went back one month! There appear to be MANY problems with newer HP printers and paper sensors with either checks or labels just feeding through or reporting paper size mismatch.
I have a photo smart C7250 and I have checks that I try to print with Quicken. I purchase my checks from NEBS a large supplier of pre-printed business forms.
Sometimes when I print checks they work fine. Other times one or more just feed through unprinted. Other times one feeds and the printer displays a paper size mismatch error.
I also noticed one day when I put the checks in backward by mistake that they all printed fine, so today I decided to look at support for printer paper sensor problems and I found the above listed items.
I am going to try two things:
1) placing a blank white label over some of the pre-printed areas of the checks and see if that helps.
2) Switching back to my old reliable DJ895 for checks if that fails.
I think HP support should look at this message and the related threads I have found and come out with:
1) A workaround or software upgrade to bypass the bad paper sensors in many of these printers, my C7250 and the other printers listed in the other threads.
2) Feed this information back to HP product engineering and QA so that they try colored paper and common pre-printed forms as part of their printer design and testing. As a design engineer myself, (for another company not printers) I am embarrassed for HP that as a leading printer company they could be so lax in the design and testing of their printers.
If anyone knows how to get HP’s attention please let me know!
I hope the rollup of these related threads on check and label printing problems may help you with your problems.
Thank you,
James

I know this is not a timely answer to your post but I just found it while trying to solve the same problem. Several people have asked the same question but none of them seem to receive helpful replies.
Maybe you've corrected this problem by now and if so, let me know, but this is what I have decided to do.
I set aside my cards from the card/envelope set that I purchased from Michaels, bought a package of 8.5 by 11 cardstock. I printed my message on that, locating it on the page so that I could cut off the right side and the bottom and it was perfectly placed. If you have not done this before, you will have to score the cardstock at the fold so that it will bend nicely. They fit perfectly with the envelopes.
Hope this helps in the future
Linda

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HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF.
Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
My initial thoughts were a paper size issue (e.g. treating A4 as Letter or vice versa) but all settings look correct. I have even done a reset and started over and the problem remains.
If I take the original and place it on the flatbed and copy from there with all the same settings then it works fine.
There is a similar issue when scanning from the ADF. Again, scanning from the flatbed works fine.
I've tried all I can think of. Does anyone have any further suggestions? Could it be a fault in the ADF?
Here's the full device settings info:
Device Configuration
[Shop for Supplies][Support]
Product Information
Product Name:
HP Color LaserJet MFP M476dw
Formatter Number:
YF10C9X
Serial Number:
CNB7G2H6T9
Service ID:
24113
Firmware Datecode:
20131122
Disable Fax:
No
Telecom Version:
05-031-001
Location:
UK
ADF Installed:
Yes
Max Monochrome Print Quality:
600x8
Max Color Print Quality:
ImageREt 3600
Controller Number:
72
Duplexer Version:
0
Device Description:
HP Color LaserJet MFP M476dw
Language:
English
Default Settings:
Self-managed
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Geo Location:
Product Security:
Off
Wired HW Address:
fc:15:b4:78:28:46
Wireless HW Address:
54:35:30:2f:d7:fc
Network In Use:
Wired
Host Name:
NPI782846
IPv4 Address:
192.168.9.18
IPv6 Address:
FE80::FE15:B4FF:FE78:2846
Total Memory:
256 MBytes
Available Memory:
117.7 MBytes
Installed Personalities and Options
PCL6
(20040201)
AirPrint
PCL
(20040201)
PDF
(20040201)
PS
(20040201)
USB Flash Drive:
Empty
Impressions
Total Impressions:
10684
Monochrome Impressions:
4799
Color Impressions:
5885
Total Equivalent Impressions (A4/Letter):
10684.0
Monochrome Equivalent Impressions (A4/Letter):
4799.0
Color Equivalent Impressions (A4/Letter):
5885.0
Duplex Sheets:
1223
Jam Events:
0
Mispick Events:
4
Photo Color Impressions:
0
Photo Monochrome Impressions:
0
USB Flash Drive Insertions:
0
Images Scanned to USB Flash Drive:
0
Copy Flatbed Images Scanned:
373
Copy ADF Images Scanned:
409
Copy Monochrome Impressions:
1122
Copy Color Impressions:
102
ADF Images Scanned to Host:
0
Flatbed Images Scanned to Host:
0
Images Scanned to E-mail:
0
Images Scanned to Network Folder:
0
Fax ADF Images Scanned:
23
Fax Flatbed Images Scanned:
1
Fax Impressions:
18
Images Sent from PC:
0
ADF Images Scanned:
1149
Flatbed Images Scanned:
779
Scanner Jam Events:
8
Paper Settings
Default Paper Size:
A4
Default Paper Type:
Plain
Tray 1 Size:
A4
Tray 1 Type:
Letterhead
Tray 2 Size:
A4
Tray 2 Type:
Plain
Paper Out Action:
Wait Forever
Manual Feed:
Off
Duplex:
Off
Bind:
Long Edge
Print
Auto Continue:
Off
Number of Copies:
1
Courier Font:
Regular
Orientation:
Portrait
Monochrome RET:
On
Wide A4:
No
Monochrome Resolution:
600
Monochrome Bits per Pixel:
8
Color Resolution:
600
Color Bits per Pixel:
32
IO Timeout:
120 Seconds
Jam Recovery:
Auto
Personality:
Auto
Print PS Errors:
Off
USB Flash Drive
Print Documents:
Number of Copies:
1
Paper Size:
A4
Paper Type:
Plain
Fit to Page:
On
Collation:
Off
Output Color:
Color
Print Photos:
Image Size:
10 x 15 cm
Paper Size:
A4
Paper Type:
Plain
Lighter/Darker:
<-----*----->
Number of Copies:
1
Output Color:
Color
Scan Settings:
Scan Resolution:
150
Scan File Type:
PDF
Scan Paper Size:
A4
Flatbed Scanner:
Single Page
Document Feeder:
1-Sided
File Name Prefix:
scan
Output Color:
Color
Copy
Optimize:
Auto Select
Lighter/Darker:
<-----*----->
Paper Size:
A4
Paper Type:
Plain
Collation:
On
Number of Copies:
1
Reduce/Enlarge:
Original=100%
Draft Mode:
Off
Tray Select:
Auto Select
Two-Sided:
1-Sided to 1-Sided
Multi-Page Copy:
Off
Fax
Your Company Name:
HP Fax
Answer Mode:
Automatic
Rings to Answer:
2
Distinctive Ring:
All Rings
Dial Prefix:
Off
Fax Resolution:
Fine
Lighter/Darker:
<-----*----->
Fit to Page:
On
Glass Size:
A4
Dialing Mode:
Tone
Redial if Busy:
On
Redial if No Answer:
Off
Redial if Comm. Error:
On
Detect Dial Tone:
Off
Billing Codes:
Off
Extension Phone:
On
Stamp Faxes:
Off
Private Receive:
Off
Confirm Fax Number:
Off
Allow Fax Reprint:
Yes
Print Duplex:
Off
Fax/Tel Ring Time:
20
Fax Speed:
Fast (V.34)
Error Correction:
On
Forward Fax:
Off
Block Junk Faxes:
Off
Phone Line Volume:
Medium
Alarm Volume:
Medium
Ring Volume:
Medium
Key-Press Volume:
Medium
Fax Confirmation:
Never
Fax Error Report:
Never
Include First Page:
On
Auto Log Print:
On
Print T.30 Trace:
Never
Paper Types
Plain:
Normal
HP Matte 90g:
Normal2
HP Matte 105g:
Heavy
HP Matte 120g:
Card stock
HP Matte 150g:
Extra Heavy
HP Matte 200g:
Extra Heavy
HP Glossy 120g:
Glossy
HP Glossy 150g:
Glossy
HP Tri Glossy 150g:
Glossy
HP Glossy 200g:
Heavy Glossy
Light 60-74g:
Light
HP EcoSMART Lite:
Extra Light
Intermediate:
Normal2
Mid-Weight 96-110g:
Heavy
Heavy 111-130g:
Card stock
Extra Heavy 131-175g:
Extra Heavy
Hvy Glossy 111-130g:
Light Glossy
X-Hvy Glossy 131-175g:
Glossy
Card Glossy 176-220g:
Heavy Glossy
Color Transparency:
Transparency
Labels:
Label
Letterhead:
Normal
Envelope:
Envelope
Heavy Envelope:
Heavy Envelope
Preprinted:
Normal
Prepunched:
Normal
Colored:
Normal
Bond:
Heavy
Recycled:
Normal
Rough:
Heavy
Heavy Rough:
Heavy
HP Tough Paper:
Tough Paper
Opaque Film:
Tough Paper
Energy Settings
Sleep/Auto Off After:
30 Minutes
Wake on These Events
USB Job
Yes
LAN Job
Yes
Wireless Job
Yes
Control Panel
Yes
Fax Ring
Yes
Shut Down After:
Never
LaserJet Updates Settings
Check Automatically
Yes
Prompt Before Install
Yes
Allow Downgrade
Yes
Allow Updates
Yes
Miscellaneous
Extended print modes modified:
No
Very Low Setting (Black Cartridge):
Prompt
Very Low Setting (Color Cartridges):
Prompt
Low Threshold (Black Cartridge):
5%
Low Threshold (Cyan Cartridge):
3%
Low Threshold (Magenta Cartridge):
3%
Low Threshold (Yellow Cartridge):
3%
Store Usage Data&colon;
On Supplies
USB Connection:
No
Font Source:
I (Internal)
Font Number:
23
Font Pitch:
10.00
Font Point Size:
12.00
Symbol Set:
PC-8
Form Length:
64 Lines
Append CR to LF:
No

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Paper Size Error: The specified custom paper size is not supported in the selected tray.

This happens when I try to print a web page using firefox. When I copy and paste the same yrl into safari and select that page in Safari it prints without a problem.

Hello Bhumika2 ,
Welcome to the HP Forums.
I see that you are having some printing issues with paper sizes.
Seeing that the operating system is 10.5, the printer is not supported on this version. I suggest that you check for apple updates and see if anything is available.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Set paper size for image on roll paper

Q I am trying to set the paper size for a H 30cm x W 80cm image using roll paper on an Epson R3000 printer. Computer Dell I7 64b and using Elements 9. Thank-you, John

Garry - Many thanks for the reply. I was following the usual routine but I had never needed to use the 'User defined' box previously but it appears this is vital to the whole process when using roll-paper. I also found that the paper height becomes the Length when using roll-paper. I nearly entered the paper height (as requested) as 10m (length of roll) but you need to enter the length of the actual print required or the print process will start in the middle of the 10m roll! always seems to be that little extra missing from the manuals! John

How do I get my HP 2645 to print 4x6 cards. It gives me a mismatch paper size error

How do I get my HP 2645 to print 4x6 cards? It gives me a mismatch paper size error.

Hi @aleek,
Thank you for visiting the HP Support Forums! I see you would like to print 4x6 cards to your HP Deskjet Ink Advantage 2645, when you attempt to print the card you get a 'Paper Mismatch' error.
I would like you to go ahead and take a look in your User Guide on page 10, here it shows how to load the media and change the printing preferences, although it shows Photos, you would use the same guidelines and steps for the Index cards, just be sure to change the media type to the correct card you are using.
Once you have the media loaded and settings set if you are still getting the error, continue here: 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing
I hope this helps, if you have anymore questions please let me know.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp 1210v all-in-one; paper won't feed through

Printer turns on, paper won't feed through, screen comes up you need to load paper and there is paper. Already opened the back of printer and cleaned the rollers? Can i get in through the front of the printer????

Hello @WSimsIV,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510, you are unable to print in black ink.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
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I hope to hear from you soon.
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Two printers with different paper sizes. How to setup defaults for each?

I have two printers connected to my beloved Mini: Samsung ML-1610 & Epson AccuLaser C1100.
First printer uses American Quarto US Letter paper.
Second one - European A4.
Every time I try to print anything on either of them I receive a message from printer driver that paper size mismatched. Further more either printer will wait until I press buttons on them to "proceed". Which is very annoying to say the least.
How can I setup defaults for every printer in Mac OS Leopard? If I use printer preferences dialog it will setup either size for both printers rather than for each its own.
Please advise.

PAHU wrote:
You cannot do exactly what you want from a user interface perspective. I am not sure if such a thing is possible by making changes to hidden files. I certainly haven't heard of it but it may still be possible.
From what I have seen, the page setup dialog is independent of the print dialog. If you set the 'Format for' to one printer, a then choose a different printer when you print, the previous settings won't apply.
You could see if the printer set to A4 supports automatic conversion of LTR to A4. Then at least it won't ask for attention when you send a LTR page to it. Otherwise I think your only option is to check before you print that you have selected the correct paper size for the printer.
PaHu
That's freaking ridiculous!!!
You've got to be kidding me... right?
Even MacOS 8 could do this.
Like it's horrible for me because I print a lot of photos. So I set my default paper type Format for: Canon MP610 series, Paper Size: US Letter (borderless). But then when I go home and print web pages or text documents on my Apple LaserWriter 16/600 PS, then it still remains set to Format for: Canon MP610 series. The freaking OS knows what printer I'm using; why would it remain formatted for the other printer even though that will cut off the edges of all my prints (since the LaserWriter does not do borderless printing) -- and not even warn me?! I just wasted 30 pages!
I cannot tell you how preposterous it is that a modern OS like Mac OS X cannot even get a simple thing such as printing correct. How could they screw up PRINTING?!
-Jon

Printer won't scale to paper size

I have a HP Photosmart C6270.
Recently I did a clean install on my computer and also reinstalled the printer as a network printer (instead of previously directly through USB.) I also updated all HP software.
Regularly I receive PDF docs, some of which are formatted on pages bigger than I can print (A4 is the standard I use) BUT despite selecting "Scale to paper size", the printer app (and subsequently the physical print), ignore this instruction and the document remains too big.
Can anyone help?
Cheer
Dins

Hi @hazelbethe
I believe if you remove the paper tray and reinstall it, the sensor will reset. If the issue persists, complete the steps in the following document; 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp pro 8600 error Paper detected does not match paper size or type selected .

hp pro 8600 error "Paper detected does not match paper size or type selected" for Copies from tray one . There has been no change in the paper always used in tray one. Prints documents with no problem from Tray One with same paper. Copies from Tray 2, same paper, no problem. Have restarted the printer, same error. When I try to copy using Tray one, the to be copied document does not feed, and the printer kicks out a blank page using Tray One Paper.

Hello marathonmama,
Welcome to the HP Forums.
I see that you are having an issue with a Paper Mismatch error on the printer.
Please click the following link that deals with an HP Single-Function and Multifunction Printers - 'Paper Mismatch,' or 'Paper Size Mismatch' Error Mes....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I can't get the printer to accept a different paper size. I'm trying to print on 6.5x10.

I have an HP 8600 All-in-One and am printing from a Mac running 10.6. I changed the page setup to 6.5x10, but keep getting a message that the printer and document paper sizes don't match.
This question was solved.
View Solution.

Hi dawncheryl,
What printing application are you using?
Follow the steps in the documents below, and let me know what you find out?
Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
Macintosh: Using the Paper Type/Quality Panel to Change Print Settings in Mac OS X 10.5 and 10.6
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Not able to print to custom 4x6 paper size with Pages 5

I'm having a lot of trouble printing to a custom 4" x 6" paper size with pages 5. I create my custom size, switch the page setup to use that size in landscape orientation, and everything looks fine. Then when I go to print the document the destination paper size is set to "Suggested Paper: US Letter" instead of "Custom" as it used to be. If I do print on US Letter paper then its properly lined up at the top left corner, but if I print on 4x6 it is all cut off. I've tried scaling it to fit on my 4x6 size in the destination paper size menu, but that just shrinks the whole thing to fit in the center of the 4x6 in portrait orientation.
I am able to do this fine in pages '09, however I've already converted over 40 recipe cards to work with pages 5 and they don't export back to pages '09 properly.
If anyone has any suggestions on how to get this to work I would really appreciate them!

Hi,
here a short extract like i do it:
CLASS LCL_EVENT_HANDLER DEFINITION .
PUBLIC SECTION .
    METHODS:
   HANDLE_PRINT_TOP_OF_PAGE
         FOR EVENT PRINT_TOP_OF_PAGE OF CL_GUI_ALV_GRID,
ENDCLASS.                    "LCL_EVENT_HANDLER DEFINITION
* Event-Händer Implementierung
CLASS LCL_EVENT_HANDLER IMPLEMENTATION .
METHOD HANDLE_PRINT_TOP_OF_PAGE.
      PERFORM PRINT_TOP_OF_PAGE.
ENDMETHOD.
ENDCLASS.
CREATE OBJECT GR_EVENT_HANDLER.
SET HANDLER
GR_EVENT_HANDLER->HANDLE_PRINT_TOP_OF_PAGE FOR GR_ALVGRID_LEFT.
CALL METHOD GR_ALVGRID_LEFT->SET_TABLE_FOR_FIRST_DISPLAY
FORM PRINT_TOP_OF_PAGE.
LINSZ = SY-LINSZ - 16.
WRITE: / 'Report:   ', SY-REPID,
           AT LINSZ 'Datum:', SY-DATUM.
WRITE: / 'Benutzer: ', SY-UNAME,
           AT LINSZ 'Zeit: ', SY-UZEIT.
ENDFORM.
hope it helps.
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PhotoSmart3210 All in one "Paper detected does not match paper size or type selected."

All of a sudden i cannot copy any document with my 3210 All In One. I keep getting the message shown above on the screen.

Hi @nunzio317
I would like to help you with your Photosmart 3210. I understand that when you copy you see a message on the printer that says "Paper detected does not match paper size or type selected". Does this also happen when you print from the computer, or only when you copy? Have you tried copying a different size paper, and what size paper are you currently using?
Are you able to print a self test report? If you are unsure, please try, and let me know;
Load plain white paper into the tray.
Press the Setup button.
Press 1 to display the Print Report menu.
Press 1 again to select Self-Test Report. The self-test report prints.
- Source
If this also happens when you print from the computer, please use the following document as it can help you to resolve the issue; 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.
I hope this helps.
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Problems with custom paper sizes in Lightroom

Running Mac OS-X 10.9.3 (Mavericks). using an Epson Stylus Pro 3880, latest driver installed as confirmed by Epson tech support this morning. using Lightroom 5.4.
I only see this problem in Lightroom - not in Photoshop - which leads me to conclude that the problem is not an Epson-driver problem.
The problem is the following:
In the Print Module, I click on 'page Setup' bottom left. I define my custom paper size under 'Paper Size' -> 'Manage Custom Sizes'. Click OK.
I then enter 'Print Settings...' bottom left adjacent to the 'Page Setup' button. Select my printer, click on the 'Layout' drop-down list box button and select the 3rd tab in the list: 'Paper Handling'. Here is the problem: the 'Destination Paper Size' option is grayed out and unelectable, and incorrectly shows 'US Letter', which cannot be changed. If I click on 'Scale to fit paper size', and try to make a print to my custom paper that way, it still does not work: it only prints on a fraction of the whole paper.
I have also tried Apple menu -> System Preferences -> Printers & Scanners to change the default paper size there, but it makes no difference - it still incorrectly shows as 'US Letter' in Lightroom.
This problem does not occur in Photoshop: In Photoshop, if you go to File -> Print in the menu, and then hit the 'Print Settings' button near the top, my custom paper size is selectable in the 'Paper Size' list box. So it is a problem which is specific to Lightroom.
Any help appreciated. I have spent most of the day on the phone to Epson and Adobe Tech Support, and no-one has been able to dove the problem
Thanks,

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

Unable to make new paper sizes

I recently bought and installed v9 std, having been using v7, or 3D previously. After installing I found there are only a limited number of paper sizes available so have gone into printer preferences to add new ones. Clicking on Add/Modify button brings up the dialogue box for a new page name and sizes which I enter as a new page size with an unused name. After I click the add button, I get the message "Not allowed to modify system or printer defined paper size (a2). only user defined paper size can be modified or deleted."
Any suggestions as to what I am doing wrong?
I'm running Vista Ultimate with full administrator privileges.

Agree, Barbara
I do it as a matter of routine for at least 3 reasons:
1. Some functions of the program don't work on a locked layer, requiring one to rename it or duplicate it in order to overcome this hurdle.
2. Should one want to start over again, one has at hand the original layer. Just delete the newly generated layer(s). Of course, one can arrive at the same point via the undo history palette.
3. One may want to interpose a new, blank layer, for one reason or another, in one's workflow between the background layer and the background copy layer, so here it is all set up to go.
If you think that this is pedagogically unsound, I shall respect that and refrain from inserting this step in subsequent advice.
Ken

Checks just feed through or paper size mismatch on C7250, Bad paper sensors on new printers

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