Chinese characters failed to display on songs in rip from my own CDs

My old hard disk was dead and I lost some of the songs that I had on my computer.  So I tried ripping my own CDs into iTune.  Unfortunately, all the Chinese characters failed to display properly.  The songs in my old ipod showed those characters nicely and properly so I do not even have guts to sync my old ipod now. Did some research on the net and it said that I can try convert ID3 tags.  Sadly, the new iTunes no longer provide this function.  Went to apple support site and they need me to buy apple care plan!  I have a ipad still in the warranty period but I am extremely disappointed that iTunes, a software, also needs me to pay for support.  This has cast me shadow of having my 4th apple product.  I am using the latest iTunes version 12.0.1.26.  Help on support of local language is truly appreciated. 

You wrote "with my last ipod update". Are we talking about syncing your iTunes to the iPod function of your iPhone? Because if not you might be in the wrong forum. If so, then you need to remember that there is no "drag and drop" functionality for transferring your music onto the iPhone. You must first create a playlist within iTunes (I called mine simply iPhone) and then tell the iPhone to sync that playlist to your phone when you connect it to your computer. As you are probably familiar with creating playlists within iTunes you know that you can then drag and drop whatever you'd like into one, including both purchased and imported music.
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