Chinese characters in GroupWise message on smart phone

Question

GroupWise 2014. GMS Version: 2.0.1 Build: 53
Just ran into an odd one. User received an email from outside our
company. It shows up fine in his GroupWise client, but when he views
it on his smart phone (synced via GMS) the message body is all Chinese
characters. He forwarded the email to me from his GW client and from
his phone. The one from his client looks fine, but the one from his
smart phone has the Chinese characters in the email. This isn't
happening with all his email. He thinks it has only happened twice
and from the same sender. But he has received many emails from that
same sender without any problems. Any thoughts?
Ken

Answer 1

On Mon, 26 Jan 2015 19:10:38 GMT, Anders Gustafsson
<[email protected]> wrote:
>KeN Etter,
>> Thanks...so I did a little reading... Am I correct that US-ASCII is a
>> 7-bit character set? The email came from a company that we frequently
>> work for. If they have mis-configured their email server, I need to
>> handle it properly. Is there a preferred character set they should be
>> using? It looks like GroupWise 2014 (at least at my company) is
>> defaulting to UTF-8.
>
>I keep forgetting... You US people There are about three languages
>that can be expressed with the 7-bit characters set: English, Swahili
>and one that is spoken by about 100 people on an island in the south
>pacific...
:-) Hey, my GroupWise is set to UTF-8. It is this other company we
work for that has theirs set to US-ASCII.
>All other languages use accented characters. To overcome this people
>(IBM) got creative and used the rest of the 128 positions, but there was
>a need for more than 128 so various encodings were created, one
>extremely popular was ISO-8859-xx where xx were varieties for various
>regions.
>
>So, use UTF-8 and be happy Most mailservers should handle that just
>fine, although some users of Eudora 3.0 might complain
I will let them know that they need to change their mail server to
UTF-8.
Thanks!
Ken